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Anmeldelser av Palace Hotel, a Luxury Collection Hotel, San Francisco

5 out of 5
Palace Hotel, a Luxury Collection Hotel, San Francisco
2 New Montgomery St, San Francisco, CA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 674 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 181 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1000 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jens

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Historic hotel
We had a wonderful stay at this historic hotel
Bodde her 5 netter i januar 2022

8/10 – Bra

Peter

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2019

8/10 – Bra

Magnus Omberg

Reiste med familie
Likte: Renhold og personale og service
Nice hotel, in a good location. Was staying in the hotel for three nights. But the soundproofing is terrible, you could hear a whole conversation from the room next to you.
Bodde her 3 netter i desember 2019

8/10 – Bra

Kathryn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Palace is a beautiful classic hotel. I booked to celebrate my husband & my 23rd anniversary. I was disappointed in our room at first— I had been under the impression that a junior suite would have more than one room. It was also not ready at 5:30 when we arrived. There was also only one robe & some of the furniture was really scratched. BUT we were given a $50.00 bar credit for the room being late and it turned out to be comfortable & quiet. We enjoyed a gorgeous Sunday brunch one day & Room Service the next. The staff was gracious & kind. We walked to North Beach (easily!) for a lovely Italian dinner. So all in all a really great weekend.
Bodde her 2 netter i mai 2024

8/10 – Bra

Bernice

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central & grand. Breakfast wait 45min on wknd though & suite could be more generous in space.
Bodde her 5 netter i april 2024

10/10 – Utmerket

Joan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, outstanding service. The tea service at the restaurant was a special treat AND they made us entirely gluten free custom tea food.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Norton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Andrew

Likte: Renhold
They serve zero food/room service for long periods at a time during the day. None of the windows opened. No bath. Completely misleading.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Jerrie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property with other than the fact that it’s in a dying city.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Oksana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service. Great hotel, definitely recommend.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Estela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great, clean hotel. Super friendly staff. Valet was a bit pricey but didn't mind since it was only one night. Bar areas were nice. Would definitely be back!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Timothy

Bodde her 1 natt i mai 2024

8/10 – Bra

Jeanette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Lorraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is absolutely beautiful with a lot of history! The rooms are very clean and spacious with comfortable beds! It’s centrally located within walking distance to restaurants and shopping! The staff are friendly and professional and always there to help with your every need! There are several restaurants on property if choose not eat off property. Love love this hotel!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Lana

Likte: Overnattingsstedets bygg og tilstand
The property is beautiful, and all staff are friendly and helpful. Will definitely stay here again.
Bodde her 2 netter i april 2024

10/10 – Utmerket

patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've enjoyed another excellent stay at the Palace. Rooms are very comfortable, the pool is great, and staff are wonderful.
Bodde her 4 netter i april 2024

6/10 – Grei

Claire

Bodde her 4 netter i mars 2024

8/10 – Bra

sachie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was quiet, and clean. We as a family felt safe. The employees were all very helpful. The parking was very convenient and our cars were secure
Bodde her 1 natt i april 2024

10/10 – Utmerket

danee m

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Literally the best hotel I’ve ever stayed at! It’s super clean, nice, classy, and the staff was so sweet! I wish our stay had been longer! I can’t wait to go back!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Reina

Likte: Renhold og overnattingsstedets bygg og tilstand
The staff was extremely friendly and very accommodating. My husband and I took my son and his two friends see a concert. The front desk was helpful with locating a restaurant near the venue For my husband and I to have dinner while the kids were at the concert.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Adrienne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful historic hotel, great service.
Bodde her 1 natt i april 2024

8/10 – Bra

masha og boca raton

Likte: Renhold og overnattingsstedets bygg og tilstand
The hotel is OK understaffed in terms of management The hotel is understaffed Management and security take a very long time to respond, they have rowdy guests, Drunken parties at all hours of the night, and no control...
Bodde her 3 netter i april 2024

10/10 – Utmerket

kulwant

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful rooms very comfortable
Bodde her 1 natt i april 2024

10/10 – Utmerket

Tina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with lots of amazing architecture. Rooms are elegant and comfortable, really nice bed. Lovely stay all around.
Bodde her 1 natt i april 2024

8/10 – Bra

Nydia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved this hotel:)
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Abhijeet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Sue og Oakland

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Kenneth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel.
Bodde her 1 natt i april 2024

10/10 – Utmerket

ARTIKA

Bodde her 4 netter i mars 2024

8/10 – Bra

Nicole

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The room had an odd smell to it
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value and location in the heart of SF
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Amber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very accommodating and friendly staff, rooms were clean and comfortable beds!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kimberley

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Many aspects of the property are exceptional - such as the dining spaces, the room, cleaning, and front desk help. My only feedback is regarding coffee and WIFI. Coffee makers provided in each room. You can hide them away in the cabinets but please provide them in room. The person working the cafe downstairs (not open until 6am) is unfriendly and I was not aware of the free coffee for guests until I checked out. Also I don't think you should nickle and dime customers on the WIFI at such a nice establishment.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ryan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a great stay all around. From facility to staff it’s my new go to SF hotel moving forward.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

jessica

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ramesh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall room was nice and staff was helpful. When it got busy for breakfast, staff tried to mange the busi-nesss but it overall not handled well. Overall experience was positive.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

LeSonia

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful luxery property :)
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Sean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The police harassed and assaulted me and kicked me oit of a paid room. Refund needed.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 20. mars 2024
Thank you for your feedback. The safety of our guests and associates is a major priority for us. When a guests conduct interferes with our other guest's enjoyment, we will take action as we did in this case to rectify the situation. Regardless of how one books our hotel a standard of conduct is expected from each of our guest. A refund will not be issued in this case.

10/10 – Utmerket

Deborah

Reiste med familie
Likte: Renhold og personale og service
Everything was lovely we were just disappointed that the hot tub wasn't working during our stay.
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Edwin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the staff members showed us the mezzanine where Garden Court is overlooking. Beautiful place and great staff.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Sergio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with amazing amenities and very friendly staff.
Bodde her 2 netter i mars 2024

6/10 – Grei

RODESSA DELROSARIO

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel itself is gorgeous. Room was smaller than expected and a little outdated. The receptionist that assisted us was nice. Things I didnt like during my stay: (1) VALET PARKING - Crowded & not organized as expected (2) SPA’s not working (3) Water pool was cold
Bodde her 1 natt i mars 2024

6/10 – Grei

Rajessah

Reiste med familie
Pool was too cold and the jacuzzi wasn’t working. If the amenities are not working, it would have been nice that we were informed so we could have stayed somewhere else.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Remia og Carlsbad

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Toni og La Crescenta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and wonderful stay.
Bodde her 2 netter i mars 2024