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Anmeldelser av Kimpton Hotel Enso, an IHG Hotel

4 out of 5
Kimpton Hotel Enso, an IHG Hotel
1800 Sutter St, San Francisco, CA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 527 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 325 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Lars

Likte: Renhold og romkomfort
Bodde her 2 netter i juli 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt utgangspunkt for utforskning av San Fracisco
Veldig bra hotell i Japan-town, en bydel i San Francisco. Ligger i rolige og trygge omgivelser med gangavstand evt. enkel bussforbindelse til byens mange severdigheter. Egen restaurant på hotellet, og flere i nabolaget. Er man ikke tilhenger av japansk mat, kan man nok savne alternative spisesteder. Vennlig personale og fine rom.
Thank you, traveler! Please know that there are a TON of non-Japanese restaurants nearby, most a 5-10 minute walk up Fillmore Street just to our West. We all love to give our recommendations so just let us know :) Thanks!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Emily den 1. feb. 2016
Thank you for staying with us, and I'm glad you had a Very Good stay. Next time, we'll go for Exceptional!

10/10 – Utmerket

Geethu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, clean rooms that comes with all the essentials.
Bodde her 3 netter i mai 2024

8/10 – Bra

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is excellent. We enjoined happy hour with good selection of wine. When you first walk into your room, bathroom door was opened outward all the way and blocking your way into the room. We stayed in rm 603. That was the only minus factor. Otherwise we had the comfortable stay. Thx.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Joana

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really t
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Joel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and staff. Nice room with a comfortable bed. The gym is small though. If you are looking to work out, this isn’t for you. Overall, great experience otherwise.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Inti

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So far so good. Easy to park, right across the street from JapanTown and easy to find too. We will see how the night goes but it is quiet now at 8:25p on a Wednesday night.
Bodde her 1 natt i mai 2024

6/10 – Grei

Irina

Likte: Renhold
Bodde her 1 natt i mars 2024

8/10 – Bra

TANIA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fear hotel
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Ellen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Manuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kimpton Emso hotel was fantastic! Staff was super helpful and the view from our room was incredible!
Bodde her 2 netter i april 2024
Svar fra Darius den 3. mai 2024
Hi Manuel, Thank you for staying with us and for your review! We are so glad you enjoyed your stay. Hope to see you again soon!

8/10 – Bra

Diane

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Darius den 2. mai 2024
Hi Diane, Thank you for staying with us and for leaving a review! Hope to see you again soon.

8/10 – Bra

Andy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great stay at your hotel this past week. The room that I was in was a little loud during the day, but the amenities were very nice.
Bodde her 1 natt i april 2024
Svar fra Darius den 2. mai 2024
Hi Andy, Thank you for staying with us and for taking the time to write a review! I'm glad you overall enjoyed your stay and apologize for the noise. Please let us know when you come back and happy to put you in a courtyard facing room away from the street.

10/10 – Utmerket

Kara

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time staying here. Nice staff, clean and comfy rooms. Thank you!
Bodde her 2 netter i april 2024
Svar fra Darius den 23. apr. 2024
Hi Kara, Thank you for staying with us and for your review! We are so glad you enjoyed you stay and hope to see you again soon!

10/10 – Utmerket

Dan

Bodde her 1 natt i april 2024
Svar fra Darius den 9. mai 2024
Hi Dan, Thank you for staying with us! I'm thrilled to hear you enjoyed your stay. Hope to see you again soon!

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Darius den 23. apr. 2024
Hi Matthew, Thank you for staying with us and for your review. We hope to see you again soon!

6/10 – Grei

Nicole

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Room was clean. The fridge didn’t seem to work and a strange sound came from the bathroom every so often throughout the entire night. Didn’t complain but thinking now I should have said something
Bodde her 1 natt i april 2024
Svar fra Darius den 11. apr. 2024
Hi Nicole, Thank you for staying with us and for taking the time to tell us about your stay. We will look into the feedback given and work to have these items fixed. Please let us know if there is anything else we can assist you with.

8/10 – Bra

Jesus Adrian

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Limpio y renovado
Bodde her 1 natt i mars 2024
Svar fra Darius den 10. apr. 2024
Hi Jesus, Thank you for staying with us and for your review! I'm glad you overall enjoyed your stay. We hope to see you again soon!

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Went to the Fillmore for a concert, easy walk. Fun neighborhood, Japantown.
Bodde her 1 natt i april 2024
Svar fra Darius den 4. apr. 2024
Hi Martin, Thank you for staying with us and for your review! I'm glad you enjoyed your stay and hope to see you again soon!

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay if you're in town for a show at the Filmore
Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Janet, Thank you for staying with us and for your review! Glad you enjoyed your stay and can't wait to have you back for another show at the Filmore.

2/10 – Forferdelig

Shandra

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Shandra, Thank you for staying with us and for your review. I would love to hear more about your stay and how we can improve moving forward. Please feel free to contact the hotel and ask to speak to me directly.

6/10 – Grei

Ian

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Ian, Thank you for staying with us and for the review. I would love to hear more about your stay and how we can improve to be a 5 out of 5 stay in the future. Please feel free to call the hotel and ask for me directly.

6/10 – Grei

stanly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Stanly, Thank you for staying with us and for the review. I would love to hear more about your stay to ensure we improve our services for your next visit. Please feel free to contact the hotel and ask for me directly.

10/10 – Utmerket

Mengqi

Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Mengqi, Thank you for staying with us and for your review! I'm thrilled you enjoyed your stay. Hope to see you again soon!

10/10 – Utmerket

Jeanette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing and friendly! Especially Ed
Bodde her 1 natt i mars 2024
Svar fra Enso Management den 30. mars 2024
Hi Jeanette, Thank you for staying with us and for taking the time to write a review! We're so happy you enjoyed everything, and we can't wait to welcome you back again soon!

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We fully enjoyed our stay here... Room was clean and there was plenty of room. staff was helpful. You had to ask for amenities like a hair dryer, but I believe you could get one. But it was very clean and comfortable. Bed was comfortable, there were enough outlets.. I can't think of anything negative about it. It was perfect for what we needed it for. Had a small fridge, no microwave, and no coffee in the room (coffee downstairs was very good) Overall, this place was great!!! Would recommend!
Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Linda, Thank you for staying with us and taking the time to write a review about your stay. I'm glad to hear you overall enjoyed your stay. We hope to see you again soon!

6/10 – Grei

Sung

Reiste med partner
Likte: Renhold og personale og service
Convenient location. Parking is very limited and I could not get out as a staff member parking front of my car
Bodde her 2 netter i mars 2024
Svar fra Darius den 21. mars 2024
Hi Sung, Thank you for staying with us and for taking the time to leave a review. I'm sorry you had less than a perfect stay and appreciate the feedback regarding the parking. We will follow up with our team to ensure issues like this do not happen in the future. We hope you come back again soon!

10/10 – Utmerket

ROSE og Mountain View

Bodde her 1 natt i mars 2024
Svar fra Darius den 4. apr. 2024
Hi Rose, Thank you for staying with us and for your review! Hope to see you again soon.

10/10 – Utmerket

Alfonso

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i februar 2024
Svar fra Darius den 16. feb. 2024
Hi Alfonso, Thank you for staying with us and for the review! So happy you enjoyed your stay. Hope to see you again soon!

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Darius den 19. feb. 2024
Hi Laura, Thank you for staying with us and for the review! Hope to see you again soon!

6/10 – Grei

Allen

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Walked in on
The hotel is quite lovely. The art and the vibe are right up our alley. Having room service walk in on me butt ass naked at 8am on a Sunday morning is the most ludicrous thing the staff could do. No apology, no nothing. When I told front desk I was told “yeah, that happens sometimes”. Well, in my 42yrs that is a first. Most likely will not be staying again do the lack of concern.
Bodde her 1 natt i februar 2024
Svar fra Darius den 13. feb. 2024
Hi Allen,Thank you for your most recent visit and for taking to write the review. I'm so sorry for the mishap you had with housekeeping!! We are constantly using guest feedback to ensure we provide a better experience for our guests and your feedback is certainly helping achieve that. I have already spoken to our housekeeping and front office teams regarding the incident to help prevent it in the future. Please let me know if there is anything else we can assist you with and hope to welcome you back soon!

10/10 – Utmerket

Josh

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Darius den 13. feb. 2024
Hi Josh, Thank you for staying with us and for your review! Hope to see you again soon!

8/10 – Bra

Kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

8/10 – Bra

kristy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I really like the service from the staff members. .it was very friendly and helpful.
Bodde her 2 netter i januar 2024
Svar fra Enso Management den 9. feb. 2024
Thank you for the review!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay in Japantown!
The staff were incredible and accommodating. The room was recently renovated and very comfortable. The hotel will only get better as they bring back the restaurant! Looking forward to staying here again. Love the proximity to Fillmore St.
Bodde her 3 netter i januar 2024
Svar fra Darius den 13. feb. 2024
Hi there, Thank you so much for staying with us and for the review! So glad you enjoyed everything. We hope to have our restaurant open sometime before spring and would love to have you stay with us again to experience it!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We were there one night and enjoyed thoroughly. This hotel is stylish, well thought out and very comfortable. We will return whenever possible.
Bodde her 1 natt i januar 2024
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

Emmet J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Japanese design inspired hotel in SF Japantown
Very nice hotel in Japantown in San Francisco. Great access to Japantown malls, food, and shopping. Really enjoyed being able to get a plant at checkin and having this in our room, very fun! Room was very comfortable, with super plush mattress and bedding. Very nice Japanese inspired decorations in the room. Enjoyed the wine happy hour in early evening. Overall outstanding stay!
Bodde her 1 natt i januar 2024
Svar fra Darius den 13. feb. 2024
Hi Emmet, Thank you for staying with us and for the great review! We are thrilled you enjoyed everything. Please come stay with us again soon!

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New favorite
May be my new favorite SF hotel. Comfortable, good location, nice and easy parking, ev charging and ver friendly hotel staff.
Bodde her 1 natt i januar 2024
Svar fra Darius den 13. feb. 2024
We love being a new favorite! Thank you so much for staying with us and for the review Kelly. Can't wait to have you stay with us again soon!

10/10 – Utmerket

Darcy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful, clean hotel. The staff was very nice and the location is fanastic. I can't recommend enough. We will definately come back.
Bodde her 2 netter i januar 2024
Svar fra Darius den 13. feb. 2024
Hi Darcy, Thank you so much for staying with us and for the review! Can't wait to have you back soon!

10/10 – Utmerket

Gary

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

lara

Bodde her 1 natt i januar 2024
Svar fra Kimpton Hotel Enso den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

Shabnam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the hotel were very nice , they asked me how the room was right after checking and when I mentioned there is not much view they upgraded us at no charge
Bodde her 1 natt i januar 2024
Svar fra Darius den 13. feb. 2024
Hi Shabnam, Thank you for staying with us and for the review! So glad the team was able to assist in getting you a nicer view for your stay. Hope to see you again soon!

8/10 – Bra

Hope

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

Mohammad og palm springs

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very nice and friendly. Close to lots of good restaurants.
Bodde her 5 netter i desember 2023
Svar fra Darius den 13. feb. 2024
Hi Mohammad, Thank you for your stay and for your review! Looking forward to welcoming you back soon!

6/10 – Grei

Julian

Likte ikke: Overnattingsstedets bygg og tilstand
The rooms need a refresh, for some reason they put me in a handicap room which i guess was fine but weird, the shower was crappy and kind of broken. Staff was friendly and the site was nice. Not horrible not the best.
Bodde her 1 natt i desember 2023
Svar fra Darius den 13. feb. 2024
Hi Julian, Thank you for your most recent stay with us and for your review. We strive to make each stay as pleasant and comfortable as possible. Your comments regarding the ADA room has been noted and currently ensuring all our ADA room bathroom fixtures are in proper working order and coaching the team to identify issues to repair before a guest is checked in. I'm glad to hear, though, that the staff and location was to your liking. Please feel free to reach out if you have any other concerns.

10/10 – Utmerket

Saysamone

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.

10/10 – Utmerket

Bridget

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Enso Management den 9. feb. 2024
Thank you for the review.