10/10 – Utmerket
David
Reiste med familie og små barn, Reiste med familie
30. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have just returned from a 5 night stay at Dorada Palace and had a brilliant holiday. We arrived on the 1st day of opening and were unsure what to expect but didnt need to worry. Only half the hotel was open as the other half is still being renovated but all the facilities were open. Pool area is clean and a good size, plenty of sun loungers.
We were on B&B and enjoyed the breakfast...the choice increased as the hotel got busier. We only ate lunch from the pool bar once during our stay but the food was tasty. The service at the pool bar could be slow particularly when it was busy but put this down to the staff learning and wasnt an issue for us.
Rooms were clean. We did find them to be on the smaller side particularly when you had cases to store but no major problem.
The animation team were fantastic, really engaging and got as many kids involved in the day and night time activities as they could which was impressive as there weren't many kids there in the early part of the week. Also a shoutout to one of the female life guards (not sure on her name) who was brilliant with our kids and was really encouraging the younger one with his swimming. All the staff were friendly and apologetic if service was slower than they would like. As the hotel was new we expected some teething issues.
Hotel is in great location....10-15 minute walk to Port Aventura and 3-5 minute walk to nearest restaurants, bars and supermarket.
All in all we had a great time and would return
David
Bodde her 5 netter i mai 2024