Suite, 1 kingsize-seng, ikke-røyk | Strykejern/-brett, wi-fi (inkludert) og sengetøy
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Anmeldelser av Best Western Red Lion Hotel

4 out of 5
Best Western Red Lion Hotel
Milford Street, Salisbury, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 210 av totalt 574 anmeldelser." "
Rangering på 8 − Bra. 227 av totalt 574 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 574 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 574 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 574 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tom

Bodde her 2 netter i august 2023

10/10 – Utmerket

Geir Ståle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk å bo på Englands eldste hotell. Anbefaler å bestille english tre hvis man ønsker å oppleve den engelske følelsen.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Per

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, and cosy atmosphere
Great location, and cosy atmosphere.
Bodde her 2 netter i oktober 2018
Svar fra Best Western Red Lion Hotel den 22. okt. 2018
Thank you for your feedback.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2018
Svar fra Best Western Red Lion Hotel den 6. okt. 2018
Thank you for your feedback

10/10 – Utmerket

Sidsel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opplevelse.
Flott opplevelse trivelig betjening!
Bodde her 1 natt i juni 2018
Svar fra William W. - General Manager den 29. juni 2018
Takk for din vennlige anmeldelse.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the historical aspect of the hotel. Very convenient to the center of town and the cathedral ..The staff was excellent. The dining was very good and the courtyard and its resident cat delightful. The only I didnt like was there is no lift to get to the upper rooms…the stairs were very narrow. Summer could be a bit hot as there is no AC but that is common in Europe and the Uk. Would definitely stay again.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Joong

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Received a room facing the street. The noise from passing vehicles (day and night) were too much to sleep. No sound proofing. No hot water for one night. I had to come back to tell again that this problem again before it was fixed. No working radiator for two nights. I was told that there was no room available to move. Yet, when I searched the hotel, the hotel showed availability.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Karen

Bodde her 2 netter i april 2024

10/10 – Utmerket

Francesca

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really loved the Red Lion, the whole place is truly well kept, the furniture and the decorations including the lovely framed prints are all amazing and the whole atmosphere is very welcoming and cosy. My room was very clean and reasonably spacious. I could not recommend the Red Lion more watmly. Very happy customer. Many thanks to the corteous staff too!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Audrey

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a great stay. It was a bit chilly in the room, but there was a plug in heater so it was fine. Great staff, good food and comfy bed. Thank you!
Bodde her 1 natt i april 2024

10/10 – Utmerket

linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet hotel great location. Lovely room , comfy bed. Bathroom good size but grouting to tiles need attention
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Maria

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is very old so things in the rooms dont work, like the lights, the water of the toilet never stops running, same with the showers, the rooms are not very clean specially the first one, that was the worse, unfortunately we had to sleep on that one cause there was no house keeping after 1pm, they moved us to 3 diff rooms, the first one was terrible, and dirty, the second one the bathroom light didnt work, and the shower didnt stop dripping, the Internet didn't work on neither one of the rooms, so if you expect to work dont stay there cause you wont be able to do so, unless you go to the bar and stay there. the Reception personnel were very friendly and nice, which was the Best part of the hotel.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Karl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed the history of the property and the friendly staff. The location could not have been any better. Highly recommend a stay here when visiting Salisbury.
Bodde her 2 netter i april 2024

6/10 – Grei

Charlotte

Reiste med en gruppe
Likte ikke: Renhold
The hotel is very old and therefore very dated but we expected that. When we arrived despite specifying that we needed a twin room our room was set up as a double but the staff were really good and went to split the bed and gave us a complimentary drink. The room was spacious but I don’t think it had been cleaned. The sink had hairs in it and we had only one milk capsule which had a best before date of November 2023 so we weren’t able to have a hot drink. We went down to reception to ask for someone but no one was there.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Susan

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible experience. You couldn't make it up.
We were hoping for a quiet and relaxing stay, but both nights we were disturbed by a lot of noise (the manager tried to tell us it was drunken guests but that was not the case. to suggest this is insulting to the handful of guests that were staying. All were elderly and certainly not the type to roll in drunk at 2.45 am. It was staff and everyone who complained know full well this is the case. We were refused dinner on Saturday evening because the kitchen was closed for a function. We had not been warned about this, and had to venture out in the bitter cold, when all we wanted to do was eat at the hotel and hang around there for the evening. On Sunday morning, having waited 45 minutes for our breakfast, which we had prepaid for, we were told that the had run out of food, so we wouldn't be getting any breakfast. We complained, and have just received a full refund, however we are not at all happy with the way the manager swept most of our complaints under the carpet. Reading between the lines, she didnt want to antagonise the staff, all of whom seemed pretty unhappy in any case. I understand that the hospitality industry is having a staffing crisis, but this hotel will have a customer crisis soon, if they don't learn how to treat their paying guests properly.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Simon

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Roy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful historic hotel
Beautiful historic hotel. 800 years old so lots of wonderful features. Absolutely lovely staff. So friendly and helpful. It is in position A if you are visiting Salisbury. Would definitely return
Bodde her 2 netter i januar 2024

6/10 – Grei

Grant

Forretningsreisende
Likte: Personale og service
Good location but old hotel and needs a refurb. In my room the bin had not been emptied and there was a dirty used towel hanging on the back of the bathroom door.
Bodde her 1 natt i desember 2023

8/10 – Bra

John

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023

8/10 – Bra

Elaine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loads of charm and A CAT 🐈😺
The hotel is old but loads of character. Friendly staff and a gorgeous little black cat lives there. Bathroom was cold but it was the coldest night of the year so far. We were given a little extra heater that saved the next night for us. Lovely food and will definitely stay again
Bodde her 2 netter i desember 2023

8/10 – Bra

John

Likte: Renhold og personale og service
2 nights in Salisbury for Christmas Markets
The hotel is situated in the centre of Salisbury, 5 minutes from local bus stops and 10-15 minutes walk from Salisbury Railway Station. Getting around Salisbury is easy as it is very much designed to walk with lots of safe crossing points. when we first arrived our room had no heating. Faith the receptionist was wonderful as she first checked to see if there were any heaters we could have. they were all in use so she upgraded us to a room she knew form experience was warm and cosy. Heating was an issue in the hotel and certainly needs looking at. the lounge and restaurant could be warmer, and their was a definite drop in temperature as you walked around the hotel passageways too and from your room. We ate in the evening and unfortunately they ran out of the food we ordered. As we had to change our mind the waitress did come back and advise us that she had credited us a main course, this again was excellent customer service. They are definitely short of staff in the hotel and this needs addressing as it will cause other guests to give them a lower rating. Staff did their very best in difficult circumstances however and were always friendly helpful and polite. I would stay at this hotel again and would recommend it to others. I do hope though that when we return the staffing and heating issues will have been solved.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location
All good brill for the Xmas market
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Barry

Forretningsreisende
Likte ikke: Personale og service
Poor night sleep and poor service.
Room was tired and needs a refresh. Bathroom was dirty and creaking. Checking in was told no food was available and the car park was full and I couldn’t use the car charger despite there only being one car in there that night and the following morning. One of the reasons I chose the hotel was the ability to charge. Outside street noise was loud and overall I had a very broken night sleep.
Bodde her 1 natt i november 2023

8/10 – Bra

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

William og West Hills

Bodde her 2 netter i november 2023

6/10 – Grei

Chin Ann Martin

Reiste med partner
Likte: Personale og service
Very accessible to most attractions and city centre. Rooms look old and tired, are in need of major renovations. No lift access and air-conditioning.
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really run down
Really disappointed with this stay. The room was really run down and strong smell of mould or damp with no window that would open. No hairdryer in room and when asked for one the staff could not provide a solution. No breakfast, which staff failed to explain or mention. No customer service experienced!
Bodde her 1 natt i november 2023

10/10 – Utmerket

MARK

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Robert

Bodde her 1 natt i oktober 2023

8/10 – Bra

Kiran

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Wenjun og Wittman

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is good, from environment to friendly staff. Very happy staying here.
Bodde her 4 netter i september 2023

4/10 – Dårlig

ROBERT

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold og fasiliteter
Noise from motorbikes in particular from the street below our room (84) was frequent, throughout both nights, and it sounded like the road was being used as a drag strip for hooligans. Unfortunately, it was unusually hot (30°C) during our stay and therefore in the non-air conditioned room, it was unbearably hot. The fan provided was totally ineffective, although a helpful staff member thankfully did provide a newer more effective fan for our 2nd night. The lift to upper floors was out of service which made it difficult for my wife and I having to climb 2 flights of stairs each time we needed access to the room. To be fair, I was not charged for 2 night's parking in response to my rather critical comments about our disappointing stay in Salisbury.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Billy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

8/10 – Bra

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lots of character and a great location. Breakfast excellent.
Bodde her 1 natt i august 2023
Svar fra Reception den 13. aug. 2023
Good evening Chris,We were happy to accomodate you and glad to hear that you enjoyed your stay. RegardsReception

10/10 – Utmerket

Berni

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Gail

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
This property was run down (hole in wall behind bed), bathroom water faucet spun around, paint chipping off of floor boards but worst of all was the service. They could not give us any wash clothes and then lied to us saying Europe doesn’t use them. They told use to use a hand towel or go buy our own. Guy at front desk when we checked out was appalled at what we were told and experienced and said manager would contact us. It’s been about 2 1/2 weeks and yet no word from them. I would not recommend this hotel.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Red Lion
Arrived at 3:30pm to be advised that our room wasn’t ready ?? Asked to wait and we would be advised when the room was ready. Waited 30 mins and thought I would check to be advised it was now ready. So much for being advised. We were going out that evening and wanted to get ready. The room was ok but had no soap or shower gel. The bottles were empty. Tried to sleep that evening but the noise until 3am was very loud. Appreciate this was a Saturday evening but no sound proofing left us very tired the next day. Overall disappointed
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Guy

Likte ikke: Renhold
Best Western please invest in staff & improvements
We arrived and were told our room wasn't ready hadn't been cleaned as did most other guests arriving at the same time. This was not a good start and we ended up having to use an uncleaned room to get ready to go out as were time limited. The staff did their best to help, but clearly were under-staffed and struggling. Service at the bar was slow and that was the general feel, with lots of new people not knowing what to do and little supervision coordinating things. Breakfast was a bit of a shambles, with little food available for the guests and what was there was coming out in drips, so we gave up on breakfast. The room when we got back from our event had been partly cleaned, but not effectively hoovered. The shower was pretty grim, the head is black with limescale and mould and the door didn't close properly. We were woken by pigeons/doves outside the window where some bird netting would be useful to prevent this. All in all we were pretty uninspired and likely won't return again.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, staff were great & good value for money
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Tim

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff did not properly notify me that they did not give me back my passport on checkin
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Rens

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The place is old and needs to be refurbished. The breakfast was limited and the younger employees do lack in their service skills.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Martine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Red lion
Second time staying at the Red lion We have friends in Salisbury. So this suits us perfectly Had a nice room.hope to return
Bodde her 1 natt i juni 2023

6/10 – Grei

J

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Sergio

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A lovely hotel in a perfect location.
Bodde her 1 natt i juni 2023

6/10 – Grei

Joshua

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2023

10/10 – Utmerket

Graham

Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Jo-Ann

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Erwin og Kelowna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A unique place to stay with authentic old world charm. Helpful staff and an excellent full breakfast selection. A central walkable location to city highlights and transportation to Stonehenge. Wifi in the room was unavailable but overall, a great option.
Bodde her 1 natt i juni 2023