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Anmeldelser av Hotel Alpine Palace

5 out of 5
Hotel Alpine Palace
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 15 av totalt 24 anmeldelser." "
Rangering på 8 − Bra. 5 av totalt 24 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 24 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 24 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 24 anmeldelser." "

9,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Morten

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2020

10/10 – Utmerket

Børge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Eva

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Nadine Moser / Reservierungsleitung den 22. feb. 2024
Herzlichen Dank für Ihre positive Bewertung zu Ihrem Urlaub bei uns im Alpine Palace. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und würden uns sehr freuen, Sie einmal wieder bei uns begrüßen zu dürfen.

10/10 – Utmerket

Samet

Bodde her 1 natt i august 2022
Svar fra Nadine Moser / Front & Back Office Manager den 31. aug. 2022
Thank you very much! We are very pleased that you enjoyed your stay with us.

10/10 – Utmerket

Gerald

Bodde her 7 netter i august 2022
Svar fra Nadine Moser / Front & Back Office Manager den 21. aug. 2022
Vielen Dank für Ihre Bewertung zu Ihrem Urlaub bei uns im Alpine Palace. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Poor service.
Bodde her 4 netter i august 2021

10/10 – Utmerket

Andreas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schöner Kurzurlaub!
Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Bodde her 3 netter i september 2020
Svar fra Direktion den 4. okt. 2020
Herzlichen Dank für Ihr Feedback! Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben. Mit den besten Grüßen aus Hinterglemm

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i september 2020

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2020

4/10 – Dårlig

Otto

Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Renhold og personale og service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Bodde her 6 netter i februar 2020

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel and nice views but there are no air conditioning in the hotel
Bodde her 2 netter i juli 2019

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Bodde her 7 netter i februar 2019

8/10 – Bra

thorsten

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Bodde her 7 netter i desember 2018

8/10 – Bra

TAIICHIRO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018

10/10 – Utmerket

Sandra og Erlangen, Bayern

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Traumhotel
Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Bodde her 3 netter i juni 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Bodde her 7 netter i februar 2018

8/10 – Bra

SP og England

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Bodde her 5 netter i januar 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Keine 5 sterne
Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.

10/10 – Utmerket

Abdul Aziz og Saalbach Hinterglem

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 – Utmerket

Abdul Aziz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 – Utmerket

yousef HD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 – Utmerket

Carina og Halmstad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Toppenställe
Ett riktigt kanonställe finns inte en sak att anmärka på. Hit återvänder vi mer än gärna

10/10 – Utmerket

John og Qatar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.