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Anmeldelser av Dorset Hotel

3 out of 5
Dorset Hotel
31 Dover Street, Ryde, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 97 av totalt 263 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 263 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 263 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 263 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 263 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En positiv overraskelse
Dette er et greit hotell i Ryde, "hovedstaden" på Isle of Wight. Jeg valgte det på grunn av den lave prisen (litt over 400 kroner) og hadde ikke all verdens forventninger, men jeg ble egentlig positivt overrasket. Rommet var av en grei størrelse og hotellet hadde en grei standard. I forhold til prisen var dette et kupp.
Svar fra General Manager den 14. aug. 2016
Write your comment.Takk for din vurdering, er vi glad du fant oss å være av god verdi og takk for å bo hos oss på til Storbritannia tur

10/10 – Utmerket

Loraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sea view Hilly road with luggage
Bodde her 4 netter i april 2024
Svar fra Michael den 23. apr. 2024
Thank you for your review, Ryde is built on hills so can be difficult with luggage but the seaviews from the top of the hill are generally appreciated.

10/10 – Utmerket

Debra

Reiste med partner
Likte: Fasiliteter
We booked for 1 night extended our stay. Michael and Dave were excellent and their home made marmalade was out of this world. Would highly recommend it
Bodde her 1 natt i april 2024
Svar fra Michael den 21. apr. 2024
Thank you for your kind comments we appreciate your feedback. I am glad you enjoyed our homemade marmalade.

10/10 – Utmerket

Sheri

Great spot! Good location. Easy access to local buses and walking distance to great restaurants.
Bodde her 2 netter i desember 2023
Svar fra Michael den 5. des. 2023
Thank you for your feedback and score we appreciate your comments.

8/10 – Bra

Philip

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room lovely breakfast and friendly staff
Bodde her 3 netter i september 2023
Svar fra Michael den 29. sep. 2023
Thank you for your feedback, we appreciate your comments and glad you enjoyed your stay

8/10 – Bra

Carole

Likte: Personale og service og romkomfort
Good place to stay
We enjoyed our stay at Dorsey Hotel, the staff were very friendly and provided great service, the towels were changed n room tidied everyday, the breakfast was very good, great choice and plenty of it with great service! Free parking in a great location and free Wi-Fi, all and all a very good place the only negative was it is really ready for a refurbish which reflects the price we paid
Bodde her 6 netter i september 2023
Svar fra Michael den 24. sep. 2023
Thank you for your feedback following your recent stay, following a very busy period from April - September we are just about to start our refurb once again which will include 10 bedrooms this year including the one that you occupied. I hope that we will have the pleasure of welcoming you back on some future date.

8/10 – Bra

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideally situated for shops. seafront and the islands excellent bus services
Bodde her 14 netter i september 2023
Svar fra Michael den 23. sep. 2023
Thank you for your review and score we appreciate your comments.

6/10 – Grei

Anne

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Michael den 21. sep. 2023
Thank you for staying with us and your score.

6/10 – Grei

Andrew

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
OK for a couple of nights
It was clean, the bed was comfortable and the breakfast was good, but it was cramped (especially in bathroom) and the shower was either freezing or scalding.
Bodde her 3 netter i september 2023
Svar fra Michael den 19. sep. 2023
Thank you for your feedback, our bathrooms are small but generally functional. I am sorry you experienced an issue with the shower had you bought this to our attention at the time of stay we would have investigated for you. I am glad you enjoyed the breakfast and found the bed comfortable and the room and bathroom clean.

8/10 – Bra

B

Bodde her 1 natt i september 2023
Svar fra Michael den 7. sep. 2023
Thank you for your score we appreciate your feedback

10/10 – Utmerket

Nicola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had a lovely 2 night stay. Everything clean and comfortable. Staff excellent and delicious breakfast. Will definitely go again.
Bodde her 2 netter i august 2023
Svar fra Michael den 24. aug. 2023
Thank you for your review and feedback, we appreciate your comments and am pleased that you enjoyed your recent stay. Hope to welcome you back on some future date.

6/10 – Grei

Cindy

Likte: Renhold og personale og service
People who worked their lovely near beach and shops breakfast was lovely and did not wait long room was very clean and comfy tv bit high up on wall may come back again chair strained needs cleaning it is hard geting case up stairs if your second floor up no lift but had good relaxing stay
Bodde her 7 netter i august 2023
Svar fra Michael den 21. aug. 2023
Thank you for your comments and feedback which have been noted. Like many listed victorian buildings we have been unable to install lift. We make no mention of the availabilty of a lift in our description and guests with mobility issues usually enquire in advance. We hope to welcome you back on some future date.

8/10 – Bra

Sandy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Managed to get the last room available, on the day, after being double booked elsewhere. Really handy for ferries, hovercraft and bus station, if travelling without a car. Will stay here again! Price included breakfast...excellent value.
Bodde her 1 natt i august 2023
Svar fra Michael den 19. aug. 2023
Thank you for your feedback we appreciate your comments. We also offer discounted car ferries and passenger ferry rates should you plan a return to the island. in the future. Thanks for staying with us.

8/10 – Bra

Roy

Reiste med partner, Reiste med familie
Likte: Renhold og personale og service
We had a lovely stay. Hotel is very clean and a good choice for breakfast. There are quite a lot of stairs which is something to consider if you have mobility issues.
Bodde her 4 netter i juli 2023
Svar fra Michael den 8. juli 2023
Thank you for your feedback, we appreciate your comments. The hotel is now 180 years old built in the Victorian times prior to lifts being invented. We are not really suitable for persons suffering with mobility issues and thank you for pointing this out.

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and tidy very nice and helpful staff just a bit dated will use again
Bodde her 4 netter i juni 2023
Svar fra Michael den 1. sep. 2023
Thank you for your feedback, we appreciate your comments.

8/10 – Bra

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Older hotel, staff lovely, breakfast and service very nice, very good value for money
Bodde her 2 netter i juli 2023
Svar fra Michael den 4. juli 2023
Thank you for your feedback we appreciate your comments.

8/10 – Bra

Paula

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Michael den 16. mai 2023
Thank you for your score we appreciate your feedback

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful staff and management. Great breakfasts!! Comfortable lounge area, older property but lots of character. The only complaint was no heating in communal bathrooms but we we supplied with a heater for the bedroom and a bathroom for our use only!! Overall a very happy stay.
Bodde her 14 netter i april 2023
Svar fra Michael - Proprietor den 8. mai 2023
Thank you for your review and comments, I do personally think a room with full en suite would have been more suitable for you rather than the budget room you booked. Due to the hotel being full we were unable to upgrade you. We enjoyed catering for you and wish you a pleasant experience for the rest of your long tour in the UK and Europe

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice clean quiet budget hotel. Friendly helpful check in staff. I slept very well in the comfy bed. I was disappointed breakfast didn’t start til 7:30 so missed it due to my 7:45 ferry. Apparently it’s even later during the summer months!
Bodde her 1 natt i april 2023
Svar fra Michael den 14. apr. 2023
Thank you for your feedback, we appreciate your comment we are restricted on breakfast times due to our central location and being situated in a residential area. We are unable to start the range which is connected to the extractors fans prior to 7.00 a.m. so we do not disturb the neighbours.

10/10 – Utmerket

Stevens

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Michael den 9. apr. 2023
Thank you for your score we appreciate your feedback

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointed for the price paid
The lady who received us on arrival was very helpful and pleasant the large chair one leg was broken and i sat in it and it gave away the reception on the television was terrible no Internet signal hardly the toilet seat wouldn't stay up so whenever you wanted to use it you had to hold it up the radio aerial was broken radio wasn't that great on the breakfast not a great reception received and had to ask for the man who served the breakfast change the TV channel because it was not appropriate for breakfast especially when other guests present were 2 teenage girls overall not a pleasant stay and also the rooms and lounge were very cold in the morning
Bodde her 3 netter i mars 2023
Svar fra Michael den 8. mars 2023
Hello Mr. Amey, thank you for your feedback and comments we have asked the maintenance to look at the points raised. There are some facts which you have ommitted to mention relating to your stay and your personal requirementsand probably why you left the review annonymously. I am sure you will appreciated that we actioned all your reqests and answered your questions promptly. Sorry that the breakfast tv showed scenes which in your opionion were not suitable. I personally tried to be as friendly as possible to make your stay pleasant in the circumstances but obviously failed in your case.

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly
Quite basic but very friendly hotel, would recommend
Bodde her 1 natt i februar 2023
Svar fra Michael den 8. feb. 2023
Thank you for your feedback we appreciate your comments.

10/10 – Utmerket

Sean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quaint Victorian Jotel
Well located hotel, worth every Penny, very hot hotel and a nice little bar which was great after coming back from town
Bodde her 1 natt i november 2022
Svar fra Michael den 23. nov. 2022
Thank you for your review and feedback we appreciate your comments and hope to welcome you on some future date.

6/10 – Grei

Elizabeth

Bodde her 3 netter i oktober 2022
Svar fra Michael den 25. okt. 2022
Thank you for your score I am glad you found us ok

10/10 – Utmerket

Nicholas

Bodde her 2 netter i oktober 2022
Svar fra Michael den 25. okt. 2022
Thank you for your score and feedback

6/10 – Grei

Malcolm

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Cheap and not very cheerful
We had a tiny room with even smaller bathroom. I've never seen a smaller wash basin. The shower door was broken and virtually unusable - replacement were awaited we were told. The room was clean with not a bad view. There was no lift and many stairs. The breakfasts were good and the staff did their best to help. The location was not bad, not far from the centre of Ryde. On our final morning we needed to rise at 5.30am to catch our booked ferry. There was a fire alarm at 4am that took us all out into a very cold garden. The cause appeared to be a fire alarm fault.
Bodde her 3 netter i september 2022
Svar fra Michael den 29. sep. 2022
Thank you for your review, and feedback. As you say we are cheap and we try to be cheerful at all times depending on the customers approach to us. Being a historic listed building we do not have a lift available, we do not state we have a lift on the websites you used to book the accommodation. The fire alarm was activated by an irresponsible person vaping in the room I am pleased that our alarm system did the job it was susposed to do and we all live to see another day. I am glad you enjoyed the breakfast and the view and thanks you for staying with us and recommend you increase your budget for future stays to ensure the accommodation matches your expectations.

8/10 – Bra

Deborah

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and comfortable. The hotel was situated in a nice area close to the beach and the centre of the town. The staff were friendly and welcoming. I cannot comment on the breakfast as I just booked the room.
Bodde her 3 netter i september 2022
Svar fra Michael den 28. sep. 2022
Thank you for your feedback we appreciate your comments and thank you for staying with us.

8/10 – Bra

Carol

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i september 2022

10/10 – Utmerket

Stephen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
More than expected
First-class service the garden room was very spacious ad clean more space that I needed
Bodde her 1 natt i september 2022
Svar fra Michael den 19. sep. 2022
Thank you for your feedback we appreciate your comments and hope to welcome you back on some future date.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended 👌
Lovely friendly hotel, comfy bed nice views, great little bar and amazing breakfast, loved their homemade marmalade at breakfast we even purchased some to take home. Great location to ferry/trains and shops. They let us leave our bags until the ferry was due on the afternoon. Will definitely recommend
Bodde her 2 netter i september 2022
Svar fra Michael den 12. sep. 2022
Thank you for your feedback we appreciate your comments and hope to welcome you back.

10/10 – Utmerket

Elaine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the town centre, it’s in a hill so if not into hill walking bring your car, great car park next to the property.
Bodde her 3 netter i august 2022
Svar fra Michael den 24. aug. 2022
Thank you for your feedback, we appreciate your comments. Our rear car park has spaces for 14 cars and is a good asset for guests to use when bringing their cars over. We also offer very reduced rates for the car ferries.

10/10 – Utmerket

Courtney-jade

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Incredible! Breakfast was super and staff are so friendly and welcoming. Will definitely be coming back!
Bodde her 2 netter i august 2022
Svar fra Michael den 24. aug. 2022
Thank you for your feedback I am pleased you enjoyed your stay and hope to welcome you back on some future date.

10/10 – Utmerket

Viktoras

Bodde her 5 netter i juli 2022
Svar fra Michael den 6. aug. 2022
Thank you for your score and for staying with us it was a pleasure to cater for you.

6/10 – Grei

Ann

Likte: Renhold og personale og service
Ok for a few nights
Room was quite small , only room for one bedside table due to position of bathroom door , a few things need attention in bathroom , shower head could do with changing , bed was comfy though & clean Could do with a better choice at breakfast a few yogurts & fresh fruit would be nice , does anyone actually eat prunes & tinned grapefruit in this day & age ? Overall a good stay
Bodde her 3 netter i juli 2022
Svar fra Michael den 15. juli 2022
thank you for your feedback

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
The staff were great, breakfast was awesome and included (free), and the location is very good. If I could request one thing, please replace the mattress in #36. Overall, very good.
Bodde her 3 netter i juni 2022
Svar fra Michael den 5. juli 2022
Thank you for your feedback we appreciate your comments and will look at changing the mattress in the very near future.

6/10 – Grei

Simon

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointing.
Bodde her 1 natt i juni 2022
Svar fra Michael den 25. juni 2022
Thank you for your score following your recent one night stay. Sorry you were disappointed with the room not sure of the reasons but it may be advisable to book a double room for single occupancy when booking hotels to ensure you are not disappointed.

10/10 – Utmerket

COLIN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Value Option in Ryde
Really nice small value for money hotel. Approx 6 mins walk from Hoverport, though incline up the road if you have a heavy bag. Breakfast tasty and staff friendly including the managers cat !
Bodde her 4 netter i juni 2022
Svar fra Michael den 19. juni 2022
Thank you for your feedback which we appreciate, I am pleased you enjoyed your stay and hope to welcome you back on some future date.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2022
Svar fra Michael den 6. juni 2022
Thank you for your score we appreciate the feedback

10/10 – Utmerket

Elaine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a great find this hotel was, from friendly staff to a spacious twin room with ensuite bathroom. The town was a 5 minute walk and the bath and hover all at hand. Off road park available and the breakfast was all you could ask for 5 star all the way. Thank you for a grea couple of days
Bodde her 3 netter i mai 2022
Svar fra Michael den 9. juni 2022
Thank you for your feedback, I am pleased you enjoyed your stay and we hope to welcome you back on some future date.

8/10 – Bra

Paul

Likte: Renhold og personale og service
TV aerial comes out of its socket. Can hear people in surrounding rooms very clearly
Bodde her 2 netter i mai 2022
Svar fra Michael den 11. juni 2022
thank you for your review following your recent stay and for advising us of the ariel socket problem which has now been addressed. I am sorry if you were inconvenienced by noise from other rooms this can happen when 40 plus people are in the house as not all guests are considerate in their actions.

8/10 – Bra

Anthony

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cute, quaint hotel
Cute, quaint hotel. Staff was excellent. Accommodated a late check-in and we’re so pleasant. Breakfast was excellent! 👌
Bodde her 1 natt i mai 2022
Svar fra Michael den 10. juni 2022
Thank you for your feedback we appreciate your comments and glad you enjoyed your stay with us.

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service og fasiliteter
Bodde her 5 netter i mai 2022

8/10 – Bra

Dean

Reiste med partner
Likte: Renhold og personale og service
We had the nice big garden room. Room was clean. The bathroom needs a non slip mat and something to hold onto to get in and out of the shower. It is at least a 8 inch step to get into. We did hear a television on ALl night. Good location. We did not opt for breakfast.
Bodde her 3 netter i april 2022
Svar fra Michael den 16. apr. 2022
Thank you for your review and comments, I am sorry you were disturb by another guest leaving the television on all night had we known we would have investigated this to ensure it was controlled

6/10 – Grei

MICHAEL

Likte: Renhold
Adequate for the price
The room (no 28) would be much better if it just had a single bed in it. There would then be room for a bit more furniture (e.g. desk) and I wouldn't have kept hitting my head on the TV. The shower needs updating, and the controls are very confusing. The long list of do's and don't's was a little intimidating but I do understand some guests can be a bit troublesome and inconsiderate! The instructions about late night security are contradictory - it says 'Do ring the door bell at night' and then further down the page says don't ring the bell as it won't be answered. I think the first statement has a 'not' missing. Reception is not staffed all the time - sometimes you have to phone someone. Breakfast OK but no fresh fruit or yoghurts and an extra £3.50 for kippers which have to be ordered 24 hours in advance.
Bodde her 1 natt i april 2022
Svar fra Michael den 11. apr. 2022
Thank you for your comments and feedback. Whilst we would like to have the reception staffed 24 hours we can not do this with the budget rates we charge for bed and breakfast. The rates paid also reflect in the standard of items available on the breakfast menu the more you pay the higher the quality. We are a budget hotel and the service and the standard we provide matches the price.

8/10 – Bra

Andrew

Bodde her 1 natt i mars 2022
Svar fra Michael den 31. mars 2022
Thank you for your score we appreciate your feedback

8/10 – Bra

Leon

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Good value
Great value stay.
Bodde her 1 natt i mars 2022
Svar fra Michael den 29. mars 2022
Thank you for your feedback, we are pleased you found the stay good value and hope to welcome you back on some future date

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2022
Svar fra Michael den 27. mars 2022
Thank you for your score I am pleased you enjoyed your stay.

8/10 – Bra

Eduardo

Likte: Renhold og personale og service
Location for the price is excellent! Breakfast basic but super affordable!
Bodde her 5 netter i februar 2022
Svar fra Michael den 8. mars 2022
Thank you for your comments we appreciate your business thank you.

4/10 – Dårlig

Joe

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
It has it good points and bad points firstly the lack of heating in the room and bathroom not heating in the bedroom and heater in the bathroom didn’t work, tea facilities had to put the kettle on the floor so to reach the socket, thing’s light these should of been addressed before letting the room out very disappointed.
Bodde her 1 natt i februar 2022
Svar fra Michael den 2. mars 2022
Thank you for your comments, a portable electric fire was located in the wardrobe for your use if required. The kettle was working and you just needed to move the lamp forward to plug in the kettle. You booked the smallest and cheapest room in the house and we recommend that you book an en suite room in the future rather than a budget room at £35.00 to avoid disappointment

8/10 – Bra

Gary

Likte: Personale og service
Hotel ok ,staff good ,rooms comfy but could do with a make over
Bodde her 2 netter i februar 2022
Svar fra Michael den 2. mars 2022
Thank you for your review, we are pleased you found us ok on this visit.