Hoteller i Rutledge

«Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in ...

«The knob on the microwave was broken. The water on the bathroom wouldn't turn off all the way. The door wouldn't shut all the way. And the " Free" breakfast was a joke there was a waffle maker but no mix or much of anything. It was a very sad experience »

«A great place to stay! The room was spotless, and comfortable. The woman at the front desk was friendly and helpful. And at an excellent price!»

«Staff were excellent , in fact the highlight!»

«The room was very clean and the Front Desk Staff very helpful, the kitchen in the room was accommodating even though it was not what we asked for and the location of our room was great.»

«Parking and check in easy AC works fine. Bathroom wall frame was rotting »

«Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room ...

«Additional charge for two very small yorkies was too high, $140 for two nights. Also, The floor of the room should be wet mopped between customers, as our feet became dirty if we walked barefoot in the room even from the bathroom to the bed. »

«Nice as always »

«It was fine for the price. Rooms not soundproofed. The breakfast was several granola bars and a banana. Upon check-out, the front desk refused to give me a receipt. Said, "You booked third-party, call them for your receipt". I didn't bother arguing and just left. Besides that, it was what I expected for the price point. »

«Yes »

«Clean too, friendly staff, good breakfast.»

«Clean, good breakfast, we were very pleased. Thankyou!!»

«The breakfast was mediocre at best. The room was missing a light bulb; which we were able to obtain from the desk. The room itself just felt like it was a downgrade from a normal hotel room»

«Upon arrival, we noticed there was no water. I called the front desk to notify and I was told they knew there was no hot water but that we should have cold water. I was later informed that technician installed the pump backwards and that water should be restored soon. Water returned later that night, but not hot water for the entire weekend. I had to make arrangements to shower at a gas station during my stay. Restroom was also poorly cleaned. I found hairs in the tub and feces under the ...

«Great room with one design issue, no complaints at all about the service or anything else. The only thing that was an issue is the road noise, it's next to the highway and people were revving their engines all night with the room not designed to block any of it. »

«Housekeeping did not change sheets, towels, trash, when asked during our stay. We had to ask management to ensure our rooms were serviced several times before housekeeping actually came. Hotel check in was great. Staff in lobby were very friendly! Parking was very easy. The view from the patio is beautiful! They used to have a full breakfast years ago but now just serve muffins and juice and coffee but that was okay to get us started in the mornings.»