Hoteller i Rutledge

«112 has mold in the air conditioner and some random white powder on the hair dryer. The floor was so dirty that after your shower, if you walked on it barefoot, your feet would turn black. Our other room was fine besides the floors. The lady at the desk was rude. There was 5 of us splitting 3 towels and we went and asked for more. She told us to “make sure they were all there” when we left as if we wanted to steal some low quality towels? Girl, bye! I got better towels at home. That is not a ...

«Hotel and room were very clean. Staff was very friendly and kind. It's a simple, motel style hotel, close to shopping, food, etc. Only 20-30 minutes with traffic to popular destinations in the area (Pigeon Forge, Smokies, etc). We would absolutely stay here again. The only thing that really could be improved is a quick cleaning of the bathroom celing vent and less salt in the breakfast items. Otherwise, it was excellent if you're looking for a clean, simple, inexpensive place. We have stayed in ...

«Clean rooms next time I'll get a bigger room. Ask for a extra pillow and cover and received hours later after we were asleep. Check in was easy . Bathrooms were everywhere and very clean . »

«The breakfast was very good. Room was clean. »

«Nice as always »

«Parking and check in easy AC works fine. Bathroom wall frame was rotting »

«Staff were excellent , in fact the highlight!»

«A great place to stay! The room was spotless, and comfortable. The woman at the front desk was friendly and helpful. And at an excellent price!»

«Yes »

«Gym was small but fine, the water dispenser don’t work. I did tell the staff, but it wasn’t fixed by the time we left. The milk in the kitchen was expired. I let somebody know, he did end up changing it. Twice there was nobody at the front desk. I waited for quite some time and still nobody showed up. I think they are sorely understaffed at that the best western. I only found one ice maker on the first floor and there was an open pipe behind it so it stunk like sewage. Also we had a room ...

«It’s definitely an older property but it was clean and a nice place to stay overall. The staff was nice and accommodating the whole trip if we needed anything. »

«Staff was friendly and the room was clean. »

«Great room with one design issue, no complaints at all about the service or anything else. The only thing that was an issue is the road noise, it's next to the highway and people were revving their engines all night with the room not designed to block any of it. »

«Great place»

«Very clean hotel. Accommodating staff- we arrived early and were able to check within 30 mins with a fee but worth it. »

«Nice stay. »

«Everything was great except the exercise equipment was poor »