Hoteller i Ruther Glen

«great place to stay on way to florida rooms are clean»

«Friendly staff»

«The first thing you notice when you walk into the lobby is the smell. The man who checked us in was on his cell phone having a conversation the whole time. The room was dirty, the shower had black mold on the floor and along the grout. The AC unit was covered in dust. The pool was freezing and did not seem well maintained. On our second night, around 8pm, another couple walked opened our door and walked into our room saying they were assigned that room. Our key cards were turned off around ...

«Do NOT book this hotel, don’t waste your time. I booked through Expedia and paid the full amount in advance, but when I checked in at Hampton Inn, I was told I had to pay an extra $1. The front desk said their payment system was broken and manually entered my card information, which made check-in take much longer than it should have. The front desk also mentioned that management, Kelly Richmond, has known about this problem for a long time but still hasn’t fixed it. I honestly don’t ...

«Lawrence…. The Breakfast cook kept the food containers filled and everything clean. He was very helpful and friendly.»

«very quality room; good price; pleasant and helpful staff.»

«Hotel is outdated and pretty awful. Best part was the full size refrigerator, but it looks like the type of hotel where people that are down on their luck live, not a place to stay.»

«Front desk girl got us towels for hot tub and came up to fix our t.v. she was awesome»

«While the room wasn't dirty, it didn't feel overly clean, either. My biggest complaint about the room is with the lighting. I can't imagine how the design for a room with a few, dim spotlights could ever be approved. The room definitely had a gloomy feeling to it. The tv had two remotes and we couldn't figure out how to turn on local programming. The desk receptionist did come to our room to show us how to get what we wanted. That was nice, although written instructions in the room would have ...

«No breakfast foods, only mediocre coffee. Very skimpy on toiletries. The mattress slumped and the pillows were very small. »

«The elevator was constantly out of service and I was on the fourth floor. This is not a good thing when you have a bad back.»

«The lady at the front desk gets 5 stars! The hotel was apparently oversold and she had no rooms that had not already been paid for. But when she saw that my reservation was also prepaid, she found me a good room and said, "I will have to deal with this later." She did not need the added stress but was very kind and helpful through it all. My only issue which is no fault of anyone there but the water pressure was barely enough for a decent shower. And the hot water ran out after about 5 ...

«Nice hotel near the interstate with lots of shopping and restaurants near by.»

«Just spent one night in my travels and found everything satisfactory»

«The rooms were clean and fresh. Lots of parking available on property. The elevator was quite noisy when doors opened and closed. No alarm clock or clock in room. There were ants walking around on the table we sat at for breakfast.»

«Excellent staff! They helped me make my first ever waffle!! »

«One of my favorite hotels! Love the remodel»