Pensjonat i Ruhengeri

«Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.»

«We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.»

«We were only here for one night, but Frances was a great host. The room as clean and comfortable, and he provided a good breakfast. We opted not to go to Volcanoes National Park, but Frances provided us with a great guide, who took us to Twin Lakes. On that trip we met MANY wonderful Rwandans out in the countryside, and saw beautiful scenery. The next morning our guide, Janvier, took us to the park where the baby gorilla naming ceremony is held, then out into the countryside again. FANTASTIC!»

«The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.»

«Rapport qualité prix excellent!»

«Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water ...