Hoteller i Royalton

«It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. »

«Hotel was very clean and staff were super friendly»

«Better than average continental breakfast, everything was fresh and staff was attentive at keeping things stocked. Rooms were clean. Bathroom and shower were clean, but starting to show some aging. Overall it was a good value for the price.»

«Bar/pizza spot was perfect! Amazing staff great selection. Breakfast area in hotel was super small with minimal seating-lots of sports teams so it took along time. Our a/c unit went out in the middle of the night! Super frustrating when we had to leave for a game at 720am. When we checked out at 11 my husband told the front desk and they made a comment that we should have told the when it happened! Very frustrating»

«The property is clearly in the state being remodeled, which is a good thing. The manager working when I arrived was very helpful and kind; she was very attentive to our needs and wanted to make our stay positive. Once she’s done with the remodel, it will be a very nice establishment while she’s in charge. »

«Clean room and common areas. The hot tub was perfect temperature, however the jets did not work. The breakfast was adequate, but not well kept up. »

«Friendly, accommodating staff. »

«Good customer service excellent»

«Clean rooms, friendly staff. Some of the other guests staying there were rude and inconsiderate as to yelling and stomping up and down hallways late in night. Evidently they were in town for a game with their children abd just let them run wild! Manager tried to help.»

«the hot tub did not work and they did not till us at chick-in i would not have stayed»

«Definitely pet friendly awesome owner clean room breakfast was great»

«Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles.»

«The room had very few amenities, not even glasses supplied in the room. And there was only one washrag and one hand towel in the room. And the bath towels supplied were very small. In addition I had to ask for a channel listing for the TV as there was none in the room. Additionally there was no information book supplied showing for instance fire exits and other amenitiesl»

«Yes»

«Stay away from room 430 as it is the farthest from the front desk and closest to the highway. Very noisy all night long. Had not experienced this in my numerous stays at this hotel. Otherwise, it is fine.»

«Clean room»

«The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.»