Hoteller nær Royal Stoke University Hospital

«Generelt bra hotel.»

«Det var heilt ok å bu på dette hotellet☀️Reint og fint»

«I never feel disappointed at this hotel. The beds are comfortable and the breakfasts are fantastic with an excellent range of dishes. The lockers in the spa do need some attention though and the sauna in the ladies’ changing room has no internal handle. The staff are very friendly and attentive. It remains really good value for a stopover »

«Perfect checin and good comfy bed. Clean.»

«Very helpful staff. Room and en suite fine. The kitchen and living area were shared.»

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«I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process»

«Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.»

«Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking»

«The property was alright itself. host needs to set correct checkin times. when I booked it said 11am but when we arrived host said 3pm. He did let us in, but the initial back and fkward was not something I really needed: especially after a long trip. When it comes to communication I was lacking. I didn't have any check in information sent before arrivak, and when I tried sending him a message through hotels.com I still haven't had a reply till date. Checkout information was also missing so had ...

«Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in ...