Hoteller i Rowlett

«I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..»

«Close to Hmart»

«This was our second stay at the location. Everyone and everything was pleasant and quiet. Breakfast was decent and check in and our was easy.»

«Front desk staff at check in were not friendly. The room was great except the a/c wasn’t working very well was told that a/c shuts off if no movement and since I sleep very still I kept waking up in a sweat and the pillows were old and flat. Called front desk and was told there was nothing she could do. Breakfast was underwhelming reminded me of sub par La Quinta or holiday inn breakfast. Will not be staying here again if I can avoid it.»

«We had a great experience here. We had small children with us. They were so accommodating. Ecuardo at the front desk was so friendly and helpful.»

«Parking was hard to find. Outside of hotel smelt like smoke.»

«We enjoyed our stay very much. Only negative thing I’d say is that the shower curtain was so thin that after our family of five were showered the bathroom floor filled with water as the shower curtain was but a thin piece of fabric. We went through towels like crazy for ourselves and trying to keep the floor dry. And I think that maybe they got onto the house keepers thinking they weren’t cleaning our room because I kept asking for towels. He housekeepers did clean up our room and gave us clean ...

«Everything from valet, front desk (Madison was awesome), room service, and the room were all great. Would absolutely recommend!!»

«Loved the location. Staff very friendly. Air conditioner was funny. Had to be real cool or it got very humid»

«Stayed for one night while on the road with the family. Breakfast was decent, hotel was clean. Staff was friendly.»

«I booked at this location because it was close to Texas Health Hospital, where my husband was having surgery the next morning. Our room was located on the 7th floor facing Interstate Highway 75. It should have been a clue when I noticed the free earplugs on the nightstand. Very loud traffic noises all night. I even used the earplugs, but they were not much help. The bed was way to firm for my liking. The hotel is older and it smelled musty in our room. I sure glad I didn't have to stay another ...

«Staff wasn’t overly helpful due to me booking by a third party»

«Staff was super nice and friendly as soon as we walked in the door. Hotel was clean and quiet.»

«Supert hotell, med store fine rom! Flott basseng med utsikt mot byen.»

«Very simple but nice hotel. Lots of food and places to shop around»