Hoteller i Round Lake

«I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife.»

«They did a good job on the pictures but the property is nasty and dirty, the carpets are stained and the hallways smell, you feel dirty waking up here»

«The room was decent, and spacious, good breakfast, but we had a very hard time at night because of the people at the next door motel, who drank, and yelled for hours outside.»

«Everything!!»

«It was what I look for in a place to stay. Staff was great room was very clean and the continental was really good. It was everything I look for in a hotel. My husband and I just retired after 30 years. We worked at a State Resort Park in Ky. So we really look at how maintained and the cleanliness of the facilities. Continental breakfast was replenished. It just was a really good experience.»

«While early clean there was hair on the bathroom floor when I arrived.»

«The property was in excellent condition. Every area was clean and decorative. Staff was so helpful and kind. Breakfast had a lot of options. Seen gym and sorry I didn't have time to use any of the equipment. We will use this Hotel every time we're visiting our Family.»

«We had booked a room that was apparently overbooked by Expedia, no fault of the hotel's. The staff were able to switch us to a different room and Expedia's support staff helped refund the amount difference pretty quickly. Unfortunately this room did not meet our expectations. According to the hotel's staff, the fireplace sweet was "really nice".... The fireplace was a cheap electric one that had been painted black, and the paint itself was stripping... The back of the TV was covered in dust, the ...

«Always go back here whenever we visit our Gurnee family»

«I would not recommend this hotel. The ceiling above the shower was coming down, the towel holder in the bathroom was falling off the wall, the new flooring didn’t reach behind the toilet, a picture was removed from above the bed but the metal clips were still hanging there. And the batteries died in the card device of our room door so our security cards wouldn’t work. It was a Sunday and maintenance doesn’t work on the weekends. The front desk had to use a makeshift wire and string to feed under ...

«Terrible cleanliness; I found the whole room full of hair.»

«I’m always pleased with this property. Good breakfast, friendly staff and quiet rooms.»

«Breakfast was good and everything was clean»

«Amazing place to stay.»

«Old Hotel needs a lot of updates. Very loud (outside, AC in the bathroom, fridge...). Unfriendly staff. It is unbelievable that "diningware" is plastic only (see pics). Every item is packed in plastic.... folks, we have 2023 and look more for reusable stuff. Our environment will thank you!! Only really healthy parts are apples and bananas.»

«Friendly and knowledgeable staff, very clean and well maintained facilities, and a complimentary breakfast.»

«OMG the remodel of the lobby and rooms is wonderful but only one working elevator meant it was faster for me to buff and puff up the stairs toy room on the 3rd floor. Also the parking lot is a total wreck as they lay new concrete sidewalks. Staff was great»