Hoteller nær Highland Lake

«night staffs are rude»

«Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy»

«Our room didn't feel clean even though it looked clean.I don't know how else to explain it.The front desk person was very nice.When we checked in and very helpful. I guess what i'm trying to say is the age of the property definitely matched the experience.»

«Room was clean and quiet»

«The Staff was AMAZING and PATRIOTIC for us as a Family visiting our Boot Camp Graduate at Great Lakes Naval Base! What a trip we had! Clean Hotel, Friendly staff and will be referring the Navy Families that way!»

«Anbefales! Vi ble oppgradert til suite da de ikke kunne sette inn ekstra seng. »

«Went with my grandson and had an amazing we had such a great time we will be back again »

«Very clean, love the decor, and the beds were very comfortable. I had a great night sleep.»

«The room wasn’t clean. There were stains in the mattress cover and the walls. The floor was dirty as well. No towels by the pool and no room service to tidy the room or replace towels for our multiple night stay. Staff was nice.»

«Arrived to the front desk at about 4:30pm on a Saturday to check-in and proceeded to wait approximately 20 minutes while the clerk discussed someone's reservations on the phone. There was another staff member sitting off to the side who disappeared. Finally get checked-in to discover one of the two elevators is out of order. I was on a tight schedule and needed to change before getting to a 5pm event. Room was fine. Much of the parking lot was torn up and being repaved as well. Overall not ...

«It was ok just wish they had more breakfast options. And also we needed stuff for the room and we called mutiple times and no one answered. Dispite that my stay was ok.»

«The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.»

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«I didn't like that the shower curtain rod was broken»

«Wonderful place»

«I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a ...

«There’s was no extra towels. No coffee and it smell bad!»

«Property was perfect especially to those whose loved ones are graduating from Navy boot camp. Very convenient going to Naval Base. Felt very safe. Room as very spacious too. Highly recommended. Make sure you bring your own slippers, toothbrush and toothpaste. Room provides iron and ironing board.»