Suite, 1 kingsize-seng, terrasse | Allergitestet sengetøy, minibar, safe på rommet og skrivebord
Sjekk tilgjengelighet

Anmeldelser av W Rome

5 out of 5
W Rome
26/36 Via Liguria, Rome

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 44 av totalt 56 anmeldelser." "
Rangering på 8 − Bra. 6 av totalt 56 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 56 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 56 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 56 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ottar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Grazia Menna den 5. apr. 2024
Dear Ottar,thank you for your positive review!Come back anytime to visit us again.

8/10 – Bra

dwight

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A good hotel but no turndown service in the evening
Bodde her 3 netter i mai 2024
Svar fra Grazia Menna den 24. mai 2024
Ciao dwight,thank you for your review and for rating us 4 out of 5.We do provide turndown service, but unfortunately we couldn't provide it because on the second night you denied the service and the third night you left the DND on the door.We set very high standards on the level of service we provide and the product we offer.We would have loved to be immediately aware of your opinion, as we would have done anything possible to improve your experience and your impression of us.Please do not hesitate to contact me directly if I can further assist you in any way.We do hope we shall have the pleasure of welcoming you back on your next visit to Rome and giving you the 100% satisfactory experience that we are proud to offer to our guests.Best regards,

10/10 – Utmerket

Kathryn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
really enjoyed staying here - one of the most comfortable beds I’d slept on in the list of 5 Italian hotels stayed at on this trip. breakfast offering was also really generous and delicious. super helpful staff. the dyson blow dryer was a huge perk as well.
Bodde her 1 natt i mai 2024
Svar fra Grazia Menna den 24. mai 2024
Dear Kathryn,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Veri nice place, very clean.
Bodde her 8 netter i april 2024
Svar fra Grazia Menna den 24. mai 2024
Dear Victoria,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff really made this stay memorable. Every interaction made us feel like they cared about our stay. Could not think of one thing to improve on.
Bodde her 3 netter i mai 2024
Svar fra Grazia Menna den 24. mai 2024
Dear Daniel,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,

10/10 – Utmerket

Mario

Bodde her 3 netter i mai 2024

10/10 – Utmerket

Laura Virginia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved this hotel. It was impeccably clean, beautifully decorated, location was great and the customer service was incredible. I have no complaints about this hotel and highly recommend it to anyone who is looking for a great experience in Rome.
Bodde her 6 netter i april 2024
Svar fra Grazia Menna den 8. mai 2024
Dear Laura Virginia,you definitely made my day! On behalf of the entire hotel team, I want to sincerely thank you for sharing your experience with us at W Rome. It seems we blew you away!We really look forward to welcoming you again soon.

10/10 – Utmerket

Sherlene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Besides the room is on the smaller side. Everything else is excellent, specially their friendly staffs, always go extra mile to help us.
Bodde her 3 netter i april 2024
Svar fra Grazia Menna den 16. apr. 2024
Ciao Sherlene,On behalf of the entire W Rome Team, I want to thank you for sharing your WOW experience with us.Looking forward to welcoming you again soon.

10/10 – Utmerket

Ivan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo ok
Bodde her 3 netter i april 2024
Svar fra Grazia Menna den 10. apr. 2024
Ciao Ivan,muchas gracias por tu comentario tan positivo!Estamos felices que tu estancia a W Rome te haya encantado tanto!Todo nuestro equipo te esperarà por cuando decidiras de regresar en la Ciudad Eterna!Un saludo,

10/10 – Utmerket

Pree

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly and very accommodating. The hotel itself was beautiful and clean. Wonderful property. Would stay again.
Bodde her 2 netter i mars 2024
Svar fra Grazia Menna den 4. apr. 2024
Ciao Pree,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!

10/10 – Utmerket

Kevork

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic service, great amenities, and comfortable rooms. Enjoyed the hotel very much
Bodde her 2 netter i mars 2024
Svar fra Grazia Menna den 4. apr. 2024
Ciao Kevkork,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!

10/10 – Utmerket

Antony

Bodde her 3 netter i februar 2024
Svar fra Grazia Menna den 5. apr. 2024
Dear Anthony,thank you for your positive review!Come back anytime to visit us again.

10/10 – Utmerket

MASATO

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフも多く対応も良くいい滞在ができました。
Bodde her 1 natt i februar 2024
Svar fra Grazia Menna den 5. apr. 2024
Dear MASATO,thank you for your positive review!Come back anytime to visit us again.

10/10 – Utmerket

Talisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Azmin og Petaling Jaya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect about the Hotel. From the friendly and informative staff (all of the front desk crew & the breakfast crew as well), the fantastic breakfast buffet spread, the location is fantastic walking distance to everywhere.
Bodde her 4 netter i januar 2024
Svar fra Grazia Menna den 1. mars 2024
Dear Azmin,Thank you for choosing to stay with us. We are so glad you had a wonderful stay.Please come back and visit us as soon as possible: we will be waiting for you.Kindest regards,

10/10 – Utmerket

Janie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right next to Villa Bhorghese and Via Veneto Convenient to walk everywhere here in Rom Upscale hotel. Would Stay here again. Nice robes and slippers. Illy espresso maker. Dyson hairdryer. Steamer for clothes. Marble bathroom
Bodde her 3 netter i november 2023
Svar fra Marco Tarquini den 5. des. 2023
Ciao Janie,Warmest greetings from W Rome. Thank you very much for your stay with us. We are so glad you had an enjoyable stay.Come back and visit us as soon as possible. Best regards, Marco TarquiniAd Interim PA to GM

8/10 – Bra

Joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Solo Travelers Unite Fight t to be taken seriously
The only reason I didn’t say superb. I arrived at the pizza restaurant just ad they opened. The trip was difficult and I did not sleep, extremely tired. Had not made reservations. This happens often almost everywhere. As a former restaurant owner my single customers taught me they are just as important as a party of six, if not more do. Place empty. Do you have a reservation. Sorry no, explain reason. I need to check finally in a reluctant way they pointed to a table saying that was the only one available. Happens to be table I wanted. It’s just the attitude. Like I said happens often and as a solo traveler I have a thing about being tested right. good was excellent and service was good. 45 minutes later after I finished the restaurant was a quarter full. Go figure!
Bodde her 2 netter i september 2023

10/10 – Utmerket

Vincent

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
W Rome has a real vibe and the staff are charming and very helpful. The location was perfect to walk down the street to the Spanish steps and on to the Trevi Fountain
Bodde her 2 netter i august 2023
Svar fra Marco Tarquini den 30. aug. 2023
Ciao Vincent, Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at W Rome. We’ll be here when you’re ready to come back. Visit anytime. Kindest regards, W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stylish, sophistication, chic
This is a small but super chic hotel, filled every inch with character and opulence. The secret garden is a special touch of class. Beautiful done. Pictures and videos do not do it justice. This is a place you must visit.
Bodde her 4 netter i august 2023
Svar fra Marco Tarquini den 30. aug. 2023
Dear Susan,Thank you for choosing to stay with us. We are so glad you had a wonderful stay.Please come back and visit us as soon as possible: we will be waiting for you.Best regards, W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love the W Rome
I love everything about this hotel. Very hip and beautiful. The staff was so kind and so professional. Staff was available at all hours and extremely helpful. I loved the rooftop and Giano restaurant - both gorgeous.
Bodde her 2 netter i august 2023
Svar fra Marco Tarquini den 30. aug. 2023
Dear Maria, Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

6/10 – Grei

Marzouq

Likte: Renhold og fasiliteter
The rooms were very small and the staff need a little respect
Bodde her 2 netter i juli 2023
Svar fra Marco Tarquini den 30. aug. 2023
Dear Marzouq, Thank you for visiting W Rome during your stay in Rome and for your feedback.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Please do not hesitate to contact me directly in case you would like to discuss about your feedback.

10/10 – Utmerket

Dave

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023
Svar fra Marco Tarquini den 30. aug. 2023
Dear Dave, Thank you for choosing to stay with us.Thank you for taking the time to let us know about your experience while staying with us.We’ll be here when you’re ready to come back. Best regards, W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

10/10 – Utmerket

Elyria og Pompton Lakes

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel and good customer service!
Bodde her 1 natt i juli 2023
Svar fra Marco Tarquini den 28. juli 2023
Ciao Elyria,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best regards,W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

4/10 – Dårlig

Stephanie

Reiste med familie
Likte: Renhold og personale og service
The power went out twice during a severe heat wave in Rome. Then, the next morning at a very early hour, an alarm went off waking us up. It stayed on for a few minutes then stopped. No one ever came and told us whether to leave the building or not. Staff was kind, but food and drink were significantly overpriced. Breakfast was not good and was very costly.
Bodde her 3 netter i juli 2023
Svar fra Marco Tarquini den 15. juli 2023
Dear Stephanie,Warmest greetings from W Rome. Thank you very much for your most recent stay with us.I would like to apologize for the inconvenience you experienced during yourstay regarding the power outage and the alarm. Please let me know when your travel plansbring you back to Rome to provide you withthe service and product you have expectedwhen you booked and do not hesitate tocontact me directly in case you would liketo discuss about your feedback.Sincerely,W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

8/10 – Bra

Raminder

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023
Svar fra Marco Tarquini den 26. juli 2023
Ciao Raminder, Thank for your recent experience with us and for the feedback. Hope you had an enjoyable stay!We all look forward to welcoming you back. Best regards, W ROMEMARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

10/10 – Utmerket

Danielle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Accommodations were great, taxis came very quickly and staff was friendly and helpful
Bodde her 2 netter i juni 2023
Svar fra Marco Tarquini den 5. juli 2023
Ciao Danielle,Thank you for choosing to stay with us. We are so glad you had an enjoyable stay.Please come back and visit us as soon as possible: we will be waiting for you.Kindest regards,MARCO TARQUINIAd Interim Assistant to GM and Quality CoordinatorVia Liguria 28, 00187 RM Roma, Italy

2/10 – Forferdelig

Josue

Likte: Renhold
Likte ikke: Personale og service og romkomfort
For sure NOT a 5 star and $900 hotel.
I waited until 4:30 pm for my room to be ready. The staff didnt do anything. The room was small. I dont recomend, for sure is not a hotel that worth $900.
Bodde her 1 natt i juni 2023
Svar fra Marco Tarquini den 5. juli 2023
Ciao JosueThank you for your review.We are sorry to hear that we failed to deliver to your expectations and we would like to sincerely apologize for your recent experience with us.Please do not hesitate to contact me directly in case you would like to discuss about your feedback.MARCO TARQUINIAd Interim Assistant to GM and Quality Coordinator

10/10 – Utmerket

Elisabeth

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly and helpful staff
Bodde her 2 netter i mai 2023
Svar fra Marco Tarquini den 5. juli 2023
Ciao Elisabeth,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly enjoyable experience and we all look forward to welcoming you back to surprise you some more!MARCO TARQUINIAd Interim Assistant to GM and Quality Coordinator

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First class hotel in a lovely area of Rome, close to Spanish Steps and Trevi Fountain. The service in the hotel was top draw and the hotel room was the same!!!
Bodde her 5 netter i mai 2023
Svar fra Grazia den 18. mai 2023
Ciao Fernandes,Thanks for taking the time to review our hotel. We’re thrilled that you enjoyed your time at W Rome. We’ll be here when you’re ready to come back. Visit anytime. Sincerely,

8/10 – Bra

Rupert og London

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2023
Svar fra Grazia Menna den 10. mai 2023
Dear Rupert,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,Grazia MennaQuality Supervisor & PA to GM

6/10 – Grei

Diana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2023
Svar fra Marco Tarquini den 5. juli 2023
Ciao Diana,Thank you for choosing to stay with us and thank you for taking the time to let us know about your experience!MARCO TARQUINIAd Interim Assistant to GM and Quality Coordinator

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Grazia Menna den 10. mai 2023
Ciao John,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,Grazia MennaQuality Supervisor & PA to GM

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and service- excellent value - Wonderful location
Bodde her 3 netter i april 2023
Svar fra Grazia Menna den 21. apr. 2023
Ciao John,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2023
Svar fra Grazia Menna den 14. apr. 2023
Dear Karen,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,

10/10 – Utmerket

Karla

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Maravillosa ubicación, excelente personal, habitaciones muy lindas con fantásticas amenidades. Una grata experiencia
Bodde her 2 netter i mars 2023
Svar fra Grazia Menna den 14. apr. 2023
Ciao Karla,muchas gracias por tu comentario tan positivo!Estamos felices que tu estancia a W Rome te haya encantado tanto!Todo nuestro equipo te esperarà por cuando decidiras de regresar en la Ciudad Eterna!Un saludo,

8/10 – Bra

Kevin James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2023
Svar fra Grazia Menna den 28. apr. 2023
Ciao Kevin,We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,

10/10 – Utmerket

Sunita

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service at this hotel was outstanding. A big thank you to Gian Luca at reception who was charming and helpful, I never seen such good customer service. I will be back and will be recommending this hotel to all my family and friends. Thank you making our stay so pleasurable.
Bodde her 4 netter i mars 2023
Svar fra Grazia Menna den 10. mars 2023
Ciao Sunita,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!Sincerely,

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Grazia Menna den 10. mars 2023
Dear David,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,

10/10 – Utmerket

Noel

Bodde her 4 netter i februar 2023
Svar fra Grazia Menna den 14. apr. 2023
Ciao Noel,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!

10/10 – Utmerket

Marlene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles perfekt
Bodde her 3 netter i februar 2023
Svar fra Grazia Menna den 10. mars 2023
Ciao Marlene,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,

10/10 – Utmerket

Ziya og Levent Istanbul Turkey

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good, central, new hotel…
Bodde her 2 netter i februar 2023
Svar fra Quality Supervisor & PA to GM den 7. feb. 2023
Ciao Javier,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,Grazia Menna

10/10 – Utmerket

jeremy

Bodde her 2 netter i januar 2023
Svar fra Grazia Menna den 24. jan. 2023
Ciao Jeremy,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,

10/10 – Utmerket

AHMAD

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Beautiful!
Svar fra Grazia Menna den 24. jan. 2023
Ciao Ahmad,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,

10/10 – Utmerket

Hinson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very hospitable staff, excellent all around. room decor is very nice but a bit small even with corner room. location is ok, not nearest to the attractions, but if you don't mind walking a little, it's not bad at all. definitely would recommend.
Bodde her 3 netter i desember 2022
Svar fra Grazia Menna den 3. jan. 2023
Ciao Hinson,Amazing! We are so glad you had a wonderful stay and I appreciate you taking the time to share your feedback. Looking forward to welcoming you again soon,Grazia MennaPA to GM

10/10 – Utmerket

michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
Everyone working at the hotel was first rate and wonderful, the establishment was clean and great, I'd go back for sure... there were some material choices in our room for the drawers that had permanent finger prints and stains all over them that was a little off putting at first... but the were clean, just looked dirty.
Bodde her 2 netter i desember 2022
Svar fra Grazia Menna den 3. jan. 2023
Dear Michael,Thank you for choosing to stay with us at W Rome!We are delighted that your visit was a truly memorable experience and we all look forward to welcoming you back to surprise you some more!Best wishes and kind regards,Grazia MennaPA to GM

10/10 – Utmerket

Selicia Chargail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I absolutely loved my stay at the W. This was my first time staying at W and the hotel exceeded my expectations.
Bodde her 3 netter i november 2022
Svar fra Grazia Menna den 14. nov. 2022
Dear Selicia,On behalf of the entire W Rome Team, I want to thank you for sharing your WOW experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Looking forward to welcoming you again soon,

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff
Bodde her 4 netter i september 2022
Svar fra Grazia Menna den 26. sep. 2022
Ciao Jason,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!

10/10 – Utmerket

Paul

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the courtyard. Great breakfast as well!
Bodde her 4 netter i september 2022
Svar fra Grazia Menna den 26. sep. 2022
Ciao Paul,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.We all look forward to welcoming you back to surprise you some more!

10/10 – Utmerket

MARC

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The W Hotel in Rome is a beautiful hotel. The staff were friendly and accommodating. We were greater by Claudia, at the front desk. She was sweet, friendly, and professional. The concierge host (forgot name) looked like Joe Manganiello. He was very nice and he assisted us many times on our stay. The room is a little small (based on US standards) but beautiful comfortable. The AC was the only issue. It didn’t cool enough and to our standards. All in all, a great hotel.
Bodde her 1 natt i august 2022
Svar fra Grazia Menna den 11. okt. 2022
Ciao Marc,What else could we possibly add to your wonderful review, apart from a huge THANK YOU?We are delighted that your visit was a truly memorable experience and that you felt taken care and welcome.Claudia e all the team look forward to welcoming you back to surprise you some more!Sincerely,

6/10 – Grei

TRUDY

Reiste med partner
Likte: Renhold og personale og service
The front desk staff, the restaurant staff and the bellmen were all super friendly & helpful. Raffaella was especially wonderful at the front desk! The only reason I would not stay here again is that the mosquitoes are so bad outside the room, that you cannot open the window or use your balcony. The other bummer was that the rooftop pool, bar/lounge area (it’s a shallow wading pool, just fyi) closed at 7:30. It was really disappointing to see 15-20 guests being told that they had to leave the rooftop. It was such a beautiful evening & we would’ve loved to have stayed, had some wine, watched the sunset, etc. Lastly, just a suggestion…I think some dressier clothes/uniform for the doorman/bellman would really dress up the place. They are in tshirts & khaki type pants with casual boat type shoes. They look like they’re going skateboarding. Just a thought! I think it would give more of a luxury hotel feel to be welcomed by a more professionally dressed staff.
Bodde her 2 netter i juli 2022
Svar fra Grazia Menna den 27. juli 2022
Ciao Trudy, Thank you for your review. We are glad you had good time with us at W Rome overall. We set very high standards on the level of service we provide and the product we offer, and it is disappointing to learn that you had a bad experience with the mosquitoes and that you didn't enjoy the rooftop because of the timing. We would have loved to be immediately aware of your opinions, as we would have done anything possible to improve your experience and your impression of us. Thank you for your feedback about our uniforms too. We like being informal but impeccable and this is the reason why even with a T shirt we are able to provide a 5 star service. We do hope we shall have the pleasure of welcoming you back on your next visit to Rome and giving you the 100% satisfactory experience that we are proud to offer to our guests. Best regards,