Sitteområde i lobbyen

Anmeldelser av Raeli Hotel Noto

3 out of 5
Raeli Hotel Noto
Via Calatafimi 12, Rome

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 39 av totalt 195 anmeldelser." "
Rangering på 8 − Bra. 67 av totalt 195 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 195 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 195 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 195 anmeldelser." "

7,4/10

Renhold

7,8/10

Personale og service

7,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Marit

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i juli 2022
Svar fra E. Marketing Dept. den 5. juli 2022
Dear Guest, thank you for your review. Your opinion is very important for us. We are pleased that you enjoyed your stay at our Raeli Hotel Noto and hope to welcome you again in the future.

10/10 – Utmerket

Herber

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 2 netter i desember 2023

8/10 – Bra

Jasper

Likte: Renhold, personale og service og fasiliteter
Staff very friendly and helpful. Most speak English decently. You get what you pay for although the breakfast is good. The rooms have very thin walls and there is a lot of ambient noise from heaters, water, etc. if you’re a light sleeper look somewhere else but if you’re on a budget this is a great place to stay with friendly staff and good food. Decent location near termini. About 20-30 min walk to everything so that is a plus.
Bodde her 5 netter i desember 2023

6/10 – Grei

Jin

Likte: Personale og service
Bedbugs
Bodde her 3 netter i november 2023

4/10 – Dårlig

Mark

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Won’t stay there again
There was air conditioning but it didn’t work of a night time and was told to open outside doors. There was no shower curtain over the bath so water went everywhere and the pillows were flat as a pancake and no extra in the room
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Mariana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
O unico defeito do quarto é nao ter box ou cortina na banheira, o que faz o banheiro alagar durante o banho. Fora isso, tudo excelente. Ao lado da estação termini. Fui aos pontos turisticos a pé.
Bodde her 4 netter i september 2023
Svar fra E. Marketing Dept. den 9. okt. 2023
Dear Guest, we thank you for your review. Your opinion is very important for us and we hope to welcome you again in the future.

8/10 – Bra

Panos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location close to the central train station. The neighborhood is bad
Bodde her 2 netter i september 2023
Svar fra E. Marketing Dept. den 9. okt. 2023
Thank you for your review.

4/10 – Dårlig

Ben

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Arrived at the hotel and got sent to a completely different hotel without any notice. Overall really poor experience.
Bodde her 3 netter i september 2023
Svar fra E. Marketing Dept. den 9. okt. 2023
Dear Guest, we thank you for your review. Your opinion is very important for us. We apologies for the relocation of your reservation. We have been obliged to move your room to our sister Hotel and we apologies for the inconvenience even if both hotels are of the same category and are one close to each other. We do care to offer all our Guests a comfortable and pleasant stay and we regret to have failed in this occasion. Please rest assured that it is not indicative of our usual standard of service.

2/10 – Forferdelig

Juliana

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra E. Marketing Dept. den 9. okt. 2023
Thank you for your review.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid!!
Possibly one of the worst hotel rooms I have stayed in! The bathroom floor was stained, the bath and basin taps were rusted and there were no plugs for the bath or wash basin. Cupboard doors didn't close properly either, plus the walls were cracked. Breakfast buffet was adequate but no hot food. For the price I paid I feel ripped off and when I asked to change to another room....surprise, surprise...we are full! Not to be recommended for a single traveller.
Bodde her 4 netter i august 2023
Svar fra E. Marketing Dept. den 9. okt. 2023
Dear Guest, we thank you for your review. Your opinion is very important for us. We are sorry to read that the stay at our Hotel did not meet your expectations. We work hard every day to offer all our Guests a comfortable and pleasant stay but it seems we failed in this occasion. Please note that it is not indicative of our usual standard of service. We took note of your comments and shared them with our internal staff to improve our service even more.

8/10 – Bra

José Andrés

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Está bien comunicado pues está muy cerca la estación de Termini, el personal es muy agradable y servicial, El único inconveniente es que el desayuno tiene mucha repostería y encontre a faltar algo más y en mi caso la ventana de la habitación no se podia abrir. En general recomendaría el hotel.
Bodde her 5 netter i juli 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty and bad place!
They dont have air conditioners and not bath curtain so when i took a shower the all the toilet and bathroom was wet and the bed was not comfortable and also a lot spots on the sheets like someone pee on the bed and they didn't change sheets
Bodde her 1 natt i mai 2023
Svar fra E. Marketing Dept. den 14. juni 2023
Dear Client, we thank you for your review. We are sorry that the stay at our hotel did not meet your expectations and we are sorry to read your feedback about the the cleanliness. It is not indicative of our usual standard of service. We shared your comments with our internal staff to improve our service even more.

6/10 – Grei

Wendy

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Friendly staff. Booked two twin beds but only got one double.
Bodde her 2 netter i mai 2023
Svar fra E. Marketing Dept. den 18. mai 2023
Dear Guest, we thank you for your review. Your opinion is very important for us.

6/10 – Grei

Margaret

Bodde her 2 netter i april 2023
Svar fra E. Marketing Dept. den 18. mai 2023
Dear Guest, thank you for your review. Your opinion is very important for us.

4/10 – Dårlig

John

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra E. Marketing Dept. den 18. mai 2023
Dear Guest, thank you for your review. Your opinion is very important for us.

8/10 – Bra

Shimpei

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023
Svar fra E. Marketing Dept. den 13. mars 2023
Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you enjoyed your stay at our Hotel and hope to welcome you again in the future.

6/10 – Grei

Juan Manuel

Bodde her 1 natt i november 2022
Svar fra E. Marketing Dept. den 9. des. 2022
Dear Guest, thank you for your review. Your opinion is very important for us.

8/10 – Bra

Marcel

Bodde her 3 netter i oktober 2022
Svar fra E. Marketing Dept. den 9. des. 2022
Dear Guest, thank you for your review! We hope to welcome you again in the next future.

8/10 – Bra

Nina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel Noto is conveniently located next to the Termini Train/Metro station, Trevi Fountain, Basilica of Santa Maria Maggiore, and many other interesting places. We liked that Hotel Noto served breakfast everyday starting at 7am because we could eat before getting picked up for tours. It was also really nice of the cleaning staff to make our beds and provide fresh towels every day while we were away. Overall, our experience at Hotel Noto was 8/10. The only issue we had was not having a shower curtain. The bathroom would get really wet.
Bodde her 7 netter i juni 2022
Svar fra E. Marketing Dept. den 13. juli 2022
Dear Guest, we thank you for leaving your review. Your opinion is very important for us and we are glad that you enjoyed your stay at our Hotel and appreciated our service. We hope to welcome you again in the future.

2/10 – Forferdelig

Juan

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Worst hotel experience
The room had mulfunctioning fridge and shower. At the end they decided to move us to another room that was more little and still with a really bad shower. When we explain that to the recepcionist she treated us horrible even insulting us.
Bodde her 4 netter i juni 2022
Svar fra E. Marketing Dept. den 13. juli 2022
Dear Guest, we thank you for leaving your feedback. Your opinion is very important for us.  We were disappointed to read that some of our staff interactions did not meet your expectations. We endeavor to make all of our guests as welcome and at home as we can and we are sorry we did not deliver this on this occasion. Our Staff is at guests disposal 24 hours a day, ready to solve any inconvenience that may arise during the stay. Please rest assured that we make a point of using any such constructive feedback in the most appropriate way.

6/10 – Grei

nawaf

Reiste med familie
Location is excellent and convenient from train and metro . Bathroom are dated . Rooms could use fresh paint in traffic area. Plugged fridge and bottle of cold water inside fridge will make a good welcome but missing in this hotel . No shower curtain !!!
Bodde her 2 netter i juli 2022
Svar fra E. Marketing Dept. den 13. juli 2022
Dear Guest, we thank you for your review. Your opinion is very important for us. We took note of your comments and shared them with our internal Staff to improve our procedures and the service offered. We are glad that you appreciated the central position of our Hotel, closed to Termini Station and few minutes from the main beauties of Rome.

2/10 – Forferdelig

Juan

Bodde her 2 netter i juni 2022
Svar fra E. Marketing Dept. den 28. juni 2022
Dear Guest, thank you for your review. Your opinion is very important for us. We do regret that you did not enjoy the stay in the economy room you booked at our Raeli Hotel Noto. We take note of your score to improve even better our service.

10/10 – Utmerket

Sze Mun

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra E. Marketing Dept. den 28. juni 2022
Dear Guest, we thank you for taking the time to leave your review. We are very glad that you enjoyed your stay at our Raeli Hotel Noto. We hope to welcome you again in the future.

6/10 – Grei

Susanne

Likte: Renhold og romkomfort
Bra rum, men frukosten var katastrofalt rörig. Saknades det mesta, personalen hann inte med, skitigt och kladdigt överallt . vi var där tre dagar och det var tyvärr likadant varje dag
Bodde her 3 netter i juni 2022
Svar fra E. Marketing Dept. den 28. juni 2022
Dear Guest, thank you for taking the time to leave your review and your comments. Your opinion is very important for us. We do regret that our breakfast service did not meet your expectations and we shared your report with our internal staff to improve our procedures and checks on this service. We hope to welcome you again in the future.

4/10 – Dårlig

Mostafa

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2022
Svar fra E. Marketing Dept. den 28. juni 2022
Dear Guest, thank you for leaving your review. Your opinion is very important for us! We are sorry that you did not enjoy your stay at our Raeli Hotel Noto. We will take in consideration the score given to improve our service.

4/10 – Dårlig

Cesar

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
I arrived at 4 pm my room wasn’t ready, the mini fridge was not working we asked in reception about it the respond was like they don’t care. Gladly the housekeeping I believe her name was Anna help us to get a working fridge . My opinion the rooms are too small to accommodate 3 persons .
Bodde her 8 netter i juni 2022
Svar fra E. Marketing Dept. den 28. juni 2022
Dear Guest, thank you for your review. Your opinion is very important for us. We apologies for the inconvenient occurred at your arrival with the mini fridge but we are glad that our Staff solved the problem in few minutes. We regret that our room size did not meet your expectations as our rooms fulfill the standard required for the hotels of this category.

10/10 – Utmerket

Lars

Bodde her 3 netter i mai 2022
Svar fra E. Marketing Dept. den 3. juni 2022
Dear Guest, your positive review is really appreciated and we would like to thank you for taking the time to inform us about your recent visit to our Raeli Hotel Noto. We hope to welcome you again in the future! Kindest Regards.

8/10 – Bra

Yannick

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Trés bien
Bodde her 1 natt i mai 2022
Svar fra E. Marketing Dept. den 13. juni 2022
Gentil client, nous vous remercions de votre avis, votre opinion est très importante pour nous. Nous sommes heureux que vous avez apprécié votre séjour chez notre Raeli Hotel Noto. Nous espérons vous accueillir à nouveau bientôt!

6/10 – Grei

Patricia Mercedes

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Al llegar nos indicaron que no podían ofrecernos habitación porque tenían problemas, que nos ofrecían una en otro del mismo dueño cercano. Hotel Lux. En este hotel nos dieron una habitación muy pequeña en la 5 planta. Se rompieron los dos ascensores y estuvimos los 3 días sin ascensor, subiendo y bajando por las escaleras incluidas las maletas. No nos ofrecieron alternativa. El desayuno muy malo, sólo pan Bimbo y bollería.
Bodde her 3 netter i mai 2022
Svar fra E. Marketing Dept. den 13. juni 2022
Estimado Cliente, gracias por su comentario, su opinión es muy importante para nosotros. Pedimos disculpas por el traslado de su reserva a otro de nuestros hoteles, sin embargo le hemos vuelto a proteger en uno de nuestros hoteles de categoría superior a nuestro Raeli Hotel Noto.Lamentamos los inconvenientes ocurridos durante su estadía en nuestro Raeli Hotel Noto. La demora en la intervención de la asistencia a los ascensores no dependía de nuestra voluntad. Destacamos que nuestro desayuno buffet ofrece todos los días: croissants calientes, tartas, pasteles, yogures de diferentes sabores, variedad de cereales, pan, mantequilla, embutidos, queso, mermeladas, miel, fruta fresca, zumos de frutas, leche, café y té.

4/10 – Dårlig

Pasa

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Forkert stjerne vurdering og dårlig morgenmad
Personaler var meget sød, rar og hjælpsom. Værelserne er ikke så stort, men det er ok, idet man bruger det kun til overnatning. Morgenmad var det værste, der er kun to slags toast brød, få skiver ost, 2 slags marmelade, kun to slags the og svinekød. Det tages ikke hensyn til folk som ikke spiser svinekød. Kaffe var også dårligt, der var 4 slags juice (super), en slags jogurt og cornflakes. Jeg synes, at der burde være frisk brød, lidt grønsager. Sidste dag blev jeg nødt til at købe brød ved bager for at kunne spise lidt normalt. Jeg synes, at det er ledelse, der skulle tænke på sådan noget, idet det ikke koster millioner, men det vil betyde meget for at have ordenligt morgenmad ellers lade være med at tilbyde det. Medarbejder kan ikke gøre noget ved det, men hotels leder /ejer skulle tænke over det. Det er også meget beskidt og gardiner er aldrig blevet vasket. Air kondition virkede heller ikke og de sagde, at det starter med at arbejde fra 01/06/ som er til grin. De vil gerne have vores penge med mindste service. Se venligst billeder: beskidt toilet, beskidt pude(aldrig vasket) og huller i sengetøj.
Bodde her 4 netter i mai 2022
Svar fra Elisabetta R. den 19. mai 2022
Dear Guest, thank you for taking the time to leave constructive feedback on your recent stay with us. We take our guests' feedback seriously in consideration and act on them without delay, in order to serve you and all our guests better. We would like to achieve excellence in all aspects of our Hotel and we would love to take your points and experience on board to continue to improve our service. It seems as if the attention to detail was the main point lacking during your stay. Your full review has been passed on to the entire team in the hotel and our departmental managers have set up extra training to ensure none of this happens again.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty, old, noisy.
Bodde her 4 netter i april 2022

10/10 – Utmerket

Michal

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
great location, rooms very old, aviod breakfast!!
Well, i did not expect that, the inside of rooms are old and used, the bathroom saw better days long time ago, for the plus is the service and personnel. Breakfast? avoid at all cost, everyday very poor tost with cheese, some cornflakes. I was used to very different style of 3* hotels and brekfasts….thing on plus it its location, great spot for site seeing.
Bodde her 4 netter i april 2022

2/10 – Forferdelig

Ghanshyam

Bodde her 2 netter i april 2022

6/10 – Grei

Sima alise

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Stay at hotel noto
It was very close to central station but expensive. The room was small. The shower was leaking. Breakfast was average. No hot food and no eggs. The staff was friendly and helpful.
Bodde her 3 netter i april 2022

4/10 – Dårlig

Andreia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2022

4/10 – Dårlig

Kari

Likte: Renhold og personale og service
Enemmän nuorisohostellin kuin hotellin tuntua
Hotelli sijaitsee sinänsä hyvällä paikalla sivukadulla, mutta aivan pienen kävelymatkan päässä Terminin rautatieasemalta. Henkilökunta oli ystävällistä, mutta kokonaisuuden pilasivat perusteellisesti espanjalaiset koululaisryhmät, joita riitti yksi toisensa perään: yöllistä huutamista käytävillä ja huoneissa. Yöunet jäivät siis hyvin katkonaisiksi. Opettajat puuttuivat suojattiensa käytökseen vasta kehotuksien jälkeen. Jos siis haluat myös nukkua lomallasi, en missään tapauksessa voi suositella tätä hotellia. Se tuntuu olevan espanjalaisten koululaisryhmien vakiopaikka. Lukuisten Rooman matkojen kokemuksella voin sanoa, että levottomin hotelli tähän mennessä.,
Bodde her 4 netter i februar 2020

10/10 – Utmerket

Minako

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
バスタブつき
バスタブもありました。
Bodde her 1 natt i desember 2019

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Por el precio está bien, pero el desayuno mejor no cogerlo a no ser que quieras comer 4 tostadas con mermelada porque la variedad es muy escasa por el precio que vale
Bodde her 5 netter i januar 2020

2/10 – Forferdelig

KonstantinosSta og Cologne Germany

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
One of the most dirty hotel I ever stayed in. There is dust EVERYWHERE higher than 1m 60cm. EVERYWHERE! The bathtub can’t be used. There is nothing to hold the water. There is no construction or curtain to hold the water. The bidet is “losing” water so when used you are just swimming in water in the bath. The toilet sit has to be treated like a fragile rose! The air conditioner is working extremely...like EXTREMELY loud and can be regulated either to 33 degrees Celsius (for real) or just turned off. Internet connection? What is that? You’re logged in from (any) device for MAXIMUM 30 seconds, then thrown out and you have to login again! I will NEVER go there again. Ever!
Bodde her 4 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Etwas in die Jahre gekommen, aber für den Preis kann man nix sagen. Wir haben auf Frühstück verzichtet, deshalb kein Urteil darüber. Super Lage, die meisten Sehenswürdigkeiten sind zu Fuß erreichbar, aber die Metrostation wäre auch nur paar Min weit. Paar Haken im Bad wären hilfreich gewesen.
Bodde her 4 netter i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2019

10/10 – Utmerket

michel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Daniel

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Un poco antiguo,el colchón con forma,pero bueno en verdad llegas tan cansado que ni te enteras. Lo mejor del hotel,Esteban,el chico que está en recepción, super,super amable y encima hablaba super bien español, se le agradece muchisimo el excelente trato.
Bodde her 3 netter i desember 2019

10/10 – Utmerket

Justo og Valencia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La amabilidad del personal de recepción, impresionantes super profesionales
Bodde her 4 netter i november 2019

6/10 – Grei

Verifisert reisende

Reiste med partner
Es muy viejo, muchos pasillos, habitaciones justitas
Bodde her 3 netter i november 2019

8/10 – Bra

JavierRivera og Puerto Rico

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk agent was great. She gave us a excellent service and answer all the questions regarding Italy.
Bodde her 2 netter i november 2019

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i november 2019

8/10 – Bra

Remus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient place to stay in Rome
Close to the Termini and all the transportation means of Rome, the hotel is convenient. Rooms are old and a little bit degraded, but clean and ok. Housekeeping everyday, with clean towels. I had to change the room because the first one was smoked by cigar or cigarette smoke in an unbreathable condition. Breakfast is diverse, basic, always the same, but you will find things to satisfy your morning hunger. Wifi is ok, new system made by Ubiquiti. Walking distance, 5 minutes to bus, metro or train. Also, the central tourist attraction are at 30 minutes walk, which is ok for visiting Rome. Do not miss the Diocletian Baths Museum, at 3 minutes from the hotel in your way to the metro.
Bodde her 4 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Próximo da estação de trem.
Uma noite próximo a estação de trem.
Bodde her 1 natt i oktober 2019

8/10 – Bra

Silvia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buen ..Hotel para Visitar.. Roma
Muy recomendable..hotel.cerca de termini.. personal .muy amable.. muy buena limpieza..con desayuno muy rico.volveria..muchas gracias.
Bodde her 2 netter i oktober 2019