Lobby

Anmeldelser av Hotel Raffaello, Sure Hotel Collection by Best Western

3 out of 5

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 575 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 334 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 59 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 1002 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hanne Kristin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott og rent hotell, med hyggelig personale
Fantastisk service, og meget godt renhold. Frokost var innholdsrik til å være italiensk :) Hotellet ligger i gangavstand til de aller fleste severdigheter. Matbutikk like ved. Vi hadde rom med terrasse, noe som var veldig behagelig. Anbefaler virkelig dette hotellet!
Bodde her 5 netter i juni 2022
Svar fra Stefania Pesci - Guest Relations den 20. juni 2022
Dear Hanne Kristin, Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking and our breakfast very rich. We greatly appreciate that you will recommend us. We look forward to welcoming you back to our hotel in the future Kind regards Stefania Pesci Guest Relations Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma

8/10 – Bra

Anita

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bra hotell. Store rom og god frokost.
Bodde her 4 netter i mai 2022
Svar fra Stefania Pesci - Guest Relations den 12. mai 2022
Dear Anita, Thank you for your review. We are happy to know that we met your expectations. We hope to see you again soon. Best regards Stefania Pesci Guest Relations Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma

8/10 – Bra

Hege Yvonne

Reiste med familie
Likte: Renhold og personale og service
Bodde her 2 netter i juli 2021

8/10 – Bra

jan og Haugesund

Likte: Renhold, personale og service og romkomfort
Sentralt
Bra og rimelig sted å bo. Sentralt og nær alle attraksjoner i Roma.
Bodde her 2 netter i september 2018

8/10 – Bra

Mario og Rochester

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room we were in was recently refurbished and very nice. The hotel staff (especially the restaurant staff) was very welcoming and attentive. The area around the hotel is not that nice looking but (it was expected near the train station) - But it was safe
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Joan

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is centrally located. The rooms are clean and modern. The staff are very friendly and helpful.
Bodde her 3 netter i mai 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mai 2024
Dear Joan,Thank you for your wonderful review! We're pleased that our staff could contribute to making your experience enjoyable with their helpful and friendly service. We hope to welcome you back again soon for another fantastic stay.Best regards,Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful staff
Bodde her 2 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mai 2024
Dear John,Thank you for your review. We are happy that our staff helped make your stay memorable. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

cdg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mai 2024
Dear cdg,Thank you for your perfect 5/5 rating and for choosing our hotel for your stay.We can't wait to welcome you back again in the future. Best regards,Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this place. The traditional and classic look and feel, plus the modern upgrades to the rooms.
Bodde her 3 netter i mai 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mai 2024
Dear Richard,Thank you for your feedback. We are delighted to know that you had a lovely stay with us!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

heejin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
이번 이탈리아 여행 중 다녀본 호텔 중에선 제일 조식 맛있었고, 객실도 깨끗하고 좋았습니다. 리노베이션이 진행중이었지만 그다지 시끄럽지도 않았구요. 싱글룸 기준 샤워실이 좀 좁았습니다. 정확히는 샤워커텐때문에 샤워커튼이 펄럭거려서 불편했어요. 스태프들도 다 친절하셨어요. 커피포트나 슬리퍼 같은 것들은 요청하면 주십니다.
Bodde her 5 netter i mai 2024
Svar fra Stefania Pesci - Reviews Manager den 10. mai 2024
Dear Heejin,Thank you very much for your review. We are happy to hear you found the hotel to your liking. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

David

Likte: Renhold og personale og service
Nice place. Will be better after renovations
Bodde her 2 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 8. mai 2024
Dear David,Thank you for your review! We're pleased to hear that you found our place nice. We're currently in the final steps of renovations to enhance our facilities further. We appreciate your understanding during this transitional period and are excited about the improvements to come. We look forward to welcoming you back for an even better experience. Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Mitzi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the terrace
Bodde her 2 netter i mai 2024
Svar fra Stefania Pesci - Reviews Manager den 6. mai 2024
Dear Mitzi,We thank you for your feedback regarding the terrace, and are happy that you really enjoyed it!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Gerritdina Johanna og Doetinchem

Likte: Renhold og personale og service
Monti is een gezellige buurt met veel winkeltjes en restaurantjes en dicht bij Termini. Er wordt op dit moment gerenoveerd in het hotel. Het ontbijtbuffet is gevarieerd.
Bodde her 6 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 6. mai 2024
Dear Gerritdina Johanna,Thank you for your review. We are pleased to know that you enjoyed your stay overall.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

KIM

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very convenient to train and attractions. Able to walk everywhere. Rooms are clean and comfortable. Bathroom is small but manageable.
Bodde her 1 natt i mai 2024
Svar fra Stefania Pesci - Reviews Manager den 3. mai 2024
Dear Kim,Thank you for your feedback. We are delighted that you had a very enjoyable stay and that we were able to meet all your expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Eric J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 3. mai 2024
Dear Eric,Thank you for your positive rating!We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Friendly and helpful staff.
Bodde her 1 natt i april 2024
Svar fra Stefania Pesci - Reviews Manager den 30. apr. 2024
Dear Paul,Thank you very much for your positive feedback. We are delighted to know that your stay with us was a pleasurable experience.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 2 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 22. apr. 2024
Dear Daniel,Thank you for your review. We are pleased to know that you had a lovely stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Tanis

Bodde her 7 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 8. mai 2024
Dear Tanis,Thank you for your perfect 5/5 rating and for choosing our hotel for your stay. We can't wait to welcome you back again in the future. Best regards,Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Jessica

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
So much things to do around! The staff was very kind and the room was very clean.
Bodde her 3 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 8. apr. 2024
Dear Jessica,Thank you for your kind review. We are delighted to know that we met your expectations.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Omar hernandez

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bien ubicada y fácil transporte
Bodde her 4 netter i april 2024
Svar fra Stefania Pesci - Reviews Manager den 5. apr. 2024
Estimado Omar,Agradecemos sus comentarios. Estamos muy contentos de que nuestra ubicación haya cumplido con sus expectativas. Sería un placer volver a hospedarle. AtentamenteStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very helpful staff and good breakfast
Bodde her 2 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 4. apr. 2024
Dear Brian,We thank you for your review. We are delighted to know that you had a lovely stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

6/10 – Grei

Blair

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
They were doing construction on the building which I wish we had of known. I probably would have stayed somewhere else! Did not like the noise. And workers being right outside our room.
Bodde her 2 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 2. apr. 2024
Dear Blair,We thank you for your review. We regret that your stay did not meet your expectations and we apologize for any inconvenience.We are in the final stages of our renovation, focusing solely on the lobby at the moment. To minimize eventual inconvenience, we've scheduled work to begin no earlier than 11 AM. We apologize that, despite these efforts, we couldn't ensure the level of comfort we aimed for.We'd be thrilled to have you back as our guest to enjoy a memorable experience at the newly renovated Hotel Raffaello, complete with our stunning new rooftop.Best regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Elena

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lindo hotel, bien ubicado, cómodo y con buen desayuno
Bodde her 1 natt i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 2. apr. 2024
Estimada Elena,Les damos las gracias por sus maravillosos comentarios y estamos muy agradecidos de que haya estado completamente satisfecho con su estancia en nuestro hotel.Sería un placer volver a hospedarle. AtentamenteStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Tom og Vancouver

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our family stayed in one of their family rooms, with a queen and a twin. Nice size room, good distance between the two beds, so there was a bit of separation, which was nice. Everything was clean and in good working condition. Always lots of staff at the front desk, friendly, helpful, and very multi-lingual. If you only speak English, you'll do fine at this hotel. The breakfast is also great. Simple, but fresh, and the lovely staff will get you a cappuccino (or two). Really good way to start your day. Location is a bit outside of the 'thick of things', which we found nice. Very walkable, particularly close to the Colosseum and Termini station.
Bodde her 4 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 29. mars 2024
Dear Tom,Thank you for your detailed review! We're delighted to hear that you enjoyed your stay in one of our family rooms, and that you found the room spacious and well-maintained. We're also happy that you enjoyed our breakfast offerings and that our staff provided friendly and helpful service.We hope to welcome you and your family back again soon for another enjoyable stay!Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Tom og Vancouver

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, the family room is fantastic, great breakfast, comfy beds and a good location. Rome is a weird place to find a hotel, but this one is a good choice.
Bodde her 1 natt i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 22. apr. 2024
Dear Tom,Thank you for taking the time to give us this review following your stay with us. We are delighted to know that every aspect of our hotel was truly appreciated. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Very clean & reasonably priced! Amazing breakfast with so many great choices.
Bodde her 2 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 27. mars 2024
Dear Robert,Thank you for your review. We are pleased that you enjoyed your stay with us!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Yoshitaka

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
交通の便利が良く周辺は徒歩で目的地に行くことが出来ました。朝食も美味しく種類も多く美味しくいただきました。特にオレンジ🍊を絞ったジュースは絶品でした。
Bodde her 3 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 25. mars 2024
Dear Yoshitaka,Thank you for your feedback! We're thrilled to hear that you found our location convenient. We're also delighted that you enjoyed our delicious breakfast, especially the freshly squeezed orange juice. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Kris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 4. apr. 2024
Dear Kris,Thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Megan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were extremely friendly and helpful. Location was very convenient!
Bodde her 2 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mars 2024
Dear Megan,We thank you for your review. We are pleased that you were satisfied with your stay. We especially appreciate your mention of our team members. The acknowledgement of the quality of service on the part of a recent guest encourages us to constantly improve our performance.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Cynthia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a great hotel. It is within walking distance of everything you would want to see in Rome. The train station is only a 9 minute walk from the hotel. The staff go above and beyond and they are extremely helpful.
Bodde her 8 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mars 2024
Dear Cynthia,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay in our hotel. We hope to welcome you back soon for another enjoyable stay!Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Carmen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was under construction during our stay. But overall was very clean. The rooms were nice and a good size. Walking distance to many things. Definitely recommend.
Bodde her 2 netter i februar 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mars 2024
Dear Carmen,Thank you for taking the time to share your experience! We're delighted to hear that you had a pleasurable stay with us. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future!Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

2/10 – Forferdelig

Lauryl

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When we arrived at the property to drop off our luggage we were told that our room would not be ready at the time of check-in, but would instead be ready an hour later. When we went back an hour later the room was still not ready. Our check-in was supposed to be at 2, we were not able to check-in until after 7. When we finally checked in, our room was in an active construction zone, which was not disclosed to us when we paid full price for the room. I would have never paid full price for an incomplete room in an area that was being worked on. In our room, the mirror in the bathroom wasn’t mounted but was taped to the wall, our rain showerhead didn’t work, our thermostat didn’t work, and our tv didn’t work. The rain shower wasn’t fixed until a few days before we left and the thermostat never got fixed. The only thing we got out of all of this was a free €12 breakfast.
Bodde her 7 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 18. mars 2024
Dear Lauryl,We value your feedback and regret to learn of your disappointment with your recent experience. Our room renovations are nearing completion. Unfortunately, on the day of your arrival, there was a delay by the workers with the almost final rooms. Consequently, we finished cleaning your room and bringing up your luggage no earlier than 4:00 PM, and we apologize for the inconvenience it may have caused. Additionally, we regret the issues encountered in your room, and it's disappointing to know that the timely intervention of our maintenance team to address them wasn't enough to enhance your experience.We would love to have a chance to restore your confidence on a future stay.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Laurie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a lovely hotel. Just off the busy streets and tucked into a cute neighborhood. Easy walk to many major sites and the train station. Quiet and comfortable room.
Bodde her 3 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 15. mars 2024
Dear Laurie,Thank you for your lovely review. We're delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back for another enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

sylvie

Comfortable, clean and centrally located.
Bodde her 3 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 15. apr. 2024
Dear Sylvie,We thank you for your review. We are pleased that you had a delightful experience.We hope to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This lovely hotel was friendly as usual. They are undergoing some building work, but they are doing this in a very careful manner. It will be even better after the works are finished.
Bodde her 3 netter i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 13. mars 2024
Dear David,Thank you for your kind review. We're glad to hear that you found our hotel welcoming and friendly. We appreciate your understanding regarding the ongoing building work. We're excited for the improvements to come, and we look forward to welcoming you back for an even better experience once the works are finished. Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Yeniset og MIAMI

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent service and conditions
Bodde her 1 natt i mars 2024
Svar fra Stefania Pesci - Reviews Manager den 11. mars 2024
Dear Yeniset,Thank you very much for your posite feedback, we greatly appreciate it!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Natia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 4. mars 2024
Dear Natia,We thank you for your positive rating.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Lesley

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Staff were very helpful.
Bodde her 3 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 29. feb. 2024
Dear Lesley,Thank you for taking the time to share your experience with us. We're delighted to hear that our staff exceed your expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Mila

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful and attentive staff, excellent location, 12 min walk from the Rome Termini train station and walkable distance to all main attractions. Very quiet at night. Very clean. Cozy italian themed rooms. Terrace on top floor waa closed in February, opens in April, looked nice though! Thanks Hotel Raffaello for a relaxing and comfortable week stay.
Bodde her 6 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 26. feb. 2024
Dear Mila,Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at our Hotel. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back for another fantastic stay.Best regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

ROSS

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 26. feb. 2024
Dear Ross,Thank you for your positive feedback, we greatly appreciate it!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Hotel, Room was Comfortable and Clean. The best part of the Hotel was the Staff, really kind and friendly.
Bodde her 9 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 23. feb. 2024
Dear Michael,Thank you for your lovely review! We are happy to hear that you found our hote comfortable and clean. Our team works hard to provide exceptional service, so we're delighted that their kindness and friendliness stood out to you. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schönes Hotel; aktuell (02/24) in Renovierung. Prima Frühstücksbuffet.
Bodde her 5 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 20. feb. 2024
Lieber Thomas,Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie insgesamt eine tolle Zeit bei uns hatten. Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Adrienne

Bodde her 6 netter i januar 2024
Svar fra Stefania Pesci - Reviews Manager den 21. mars 2024
Dear Adrienne,We thank you for your positive feedback.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Maria Samanta

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location. Very comfortable for families and nice breakfast.
Bodde her 3 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 16. feb. 2024
Dear Maria Samanta,Thank you for your review! We're glad to hear that you had a great experience and enjoyed your stay with us. We look forward to welcoming you back!Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Julia Claire

Reiste med familie
Likte: Fasiliteter
Refurbished chic bathroom. Great location for local restaurants and attractions. Beautiful view from our window. 24 hour coffee and cake. Lovely breakfast. Very friendly and helpful staff
Bodde her 3 netter i februar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 16. feb. 2024
Dear Julia Claire,Thank you for your review! We're thrilled to hear that you enjoyed our rooms and the beautiful view from your window. We are also glad that you enjoyed the lovely breakfast and the service provided by our staff.We hope to welcome you back for another enjoyable stay soon.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Monse

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La atención fue buena, el desayuno estuvo bien y la estancia amplia y cómoda. Lo único que no agrada mucho es donde se encuentra ubicada. Sí es una ventaja que está muy cerca de la estación del tren, pero sí queda más retirada del centro, además que los alrededores se ven sucios.
Bodde her 3 netter i januar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 13. feb. 2024
Estimada Monse,Les damos las gracias por compartir su opinión. Nos alegramos de que haya sido una experiencia agradable y que entre los aspectos que más le gustaron, mencionó la amabilidad de nuestro personal, el desayuno y la comodidad de la habitacion. Sin embargo, nos sorprende su información sobre nuestra ubicación, que está en pleno centro de la ciudad. Como habrá visto el centro de Roma es muy amplio y los varios monumentos estan alrededor de toda la ciudad. Desde nuestra ubicación es posible llegar a pie al Foro Romano y al Coliseo; para visitar otras atracciones turísticas, como el Vaticano, sabemos que es necesario utilizar los medios de transporte públicos.Esperamos tener la ocasión de haberla otra vez como nuestra huésped.Saludos cordialesStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

april

Bodde her 2 netter i januar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 16. feb. 2024
Dear April,Thank you for your positive feedback.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

kelsey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pretty great stays. They were renovating, but the staff was great and the hotel was in a great place. Bed was very comfy.
Bodde her 1 natt i januar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 25. jan. 2024
Dear Kelsey,Thank you for sharing your positive experience with us! We appreciate your understanding during the renovation, and we're glad to hear that you had a comfortable stay, and the bed met your expectations.We look forward to welcoming you back for another great stay.Warm regards,Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

10/10 – Utmerket

Ronaldo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 17. jan. 2024
Dear Ronaldo,Thank you so much for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

8/10 – Bra

Michael

Likte: Renhold, personale og service og romkomfort
Nice Stay, Convenient, A Little Rustic Due to Reno
The place is under renovation. It does impact the stay. The staff is excellent. They are friendly, efficient, helpful, and professional. The property is located about a 10 walk (uphill from the hotel) to Termini. So, that's very convenient depending on your plans.
Bodde her 2 netter i januar 2024
Svar fra Stefania Pesci - Guest Reviews Manager den 11. jan. 2024
Dear Michael,Thank you for sharing your feedback with us. We appreciate your understanding regarding the ongoing renovations, and we apologize for any inconvenience they may have caused during your stay. We're pleased to hear that despite this, our staff made a positive impression with their friendliness and professionalism.We look forward to providing an even more enhanced experience.Kind regardsStefania PesciGuest ReviewsHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma