Resepsjon

Anmeldelser av Hotel Marisa

3 out of 5
Hotel Marisa
Via Marsala 98, Rome

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 51 av totalt 123 anmeldelser." "
Rangering på 8 − Bra. 38 av totalt 123 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 123 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 123 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 123 anmeldelser." "

8,2/10

Renhold

8,8/10

Personale og service

7,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Marcelo og Saltillo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación y comodidad del hotel
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Danielle

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room smelt of damp and mould, very unpleasant. No kettle, shower didn’t drain, tiny bed, the safe didn’t work. I really wouldn’t recommend staying here.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Tanja

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unique was that the apartment was not even on a certain floor, it is in between of floor 2 and 3. We felt highly uncomfortable with that. What is very important to say is that nobody from the staff is responsible for that, it’s the way this hotel is making money by giving such rooms for living in them. So we can’t blame the staff, it’s more a problem of the owners. The shower was not separated from the WC and the Bidet as well as the sink, so when you start to shower the whole room is under water. At first we thought the lady was going to a storage room, but it turned out to be our room. The room looked like a bunker and the door had a gap at the bottom so we could hear everything. The staff gave us a dirty towel to cover the gap and make it quieter. Which was total nonsense. There is no internet in the room either. Please don't book a basic room there. If you decide to go to vacation, please be aware of such options for rooms and ask before you book something.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lynn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is just across from the termini station which allowed us to easily take the express train to the airport. Metro nearby as well to get you all around the city. Staff was wonderful, room was clean and very quiet facing a small residential street. Grocery store right across the street and many restaurants nearby.
Bodde her 1 natt i mai 2024

8/10 – Bra

Lina M. Brand

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location to travel
Bodde her 2 netter i mai 2024

6/10 – Grei

Patricia

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pictures on the website are deceiving. It is older and always smelled like sewer when we walked in.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Alberto og Guatemala

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing negative is I was in a secondary building and my check-in was at night which made it difficult to find the building after receiving my key. However when I returned to the front desk they were most helpful!! When I get to my room it was larger than I anticipated and spotless! Shower was great and bed was very nice. Given the location to the Termini Station I would not hesitate to stay here again!
Bodde her 1 natt i mai 2024

8/10 – Bra

Sarah

Likte: Renhold og personale og service
Bodde her 4 netter i april 2024

10/10 – Utmerket

Elena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was nice experiențe to stay in this hotel 😊
Bodde her 1 natt i mai 2024

6/10 – Grei

Guillaume

Likte: Renhold og personale og service
Bodde her 4 netter i mai 2024

8/10 – Bra

ELENA MICHAILOVNA

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Op loopafstand van centrum en station
Bodde her 1 natt i mai 2024

8/10 – Bra

bruna

Likte: Renhold
Bodde her 1 natt i mai 2024

6/10 – Grei

Pedro

Likte: Personale og service
Not as expected
Bodde her 1 natt i mai 2024

8/10 – Bra

Alejandro

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Camas cómodas y en buen estado, atención del personal excelente, desayuno variado y correcto. Ubicación excelente para moverse en transporte público. Se le notan los años pero está aceptable, se escucha en exceso el paso de los clientes por los pasillos, una doble puerta no estaría mal.
Bodde her 3 netter i mai 2024

8/10 – Bra

Bess

Reiste med partner
I loved the staff, especially Gulio. I loved too that we could have a great cup of coffee from downstairs in the morning, courtesy of the hotel. :-)
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel pulito, carino, moderno e comfortevole. Tutto pulito. Camera perfetta. Letto comodissimo, non nell'edificio principale ma nella dependance. Assolutamente pulito, carino, spazioso e personale cordiale, poliglotta e ben disponibile. Assolutamente strategico per essere vicino alla stazione Termini. Consigliatissimo!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Alon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel across from the train station and market across the street. The room was accurately described with comfortable beds and A/C.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Paul og natick

Likte: Renhold, personale og service og fasiliteter
all was fine
Bodde her 1 natt i april 2024

8/10 – Bra

Luc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bien situé à côté de la gare. Personnel super. Parfait pour dépanner une nuit. Pas insonorisé. On l’a choisi pour son prix et sa proximité. Déjeuner inclu.
Bodde her 1 natt i april 2024
Svar fra Farouk den 20. apr. 2024
Thank you for providing feedback on your recent experience at Hotel Marisa. We look forward to seeing you again soon.Cordial Greetings

10/10 – Utmerket

Lindsey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in a quadruple room with our 2 children aged 12 and 14. The room was quiet and suited us perfectly. Staff at check in and at breakfast were friendly and welcoming. There was a good variety for breakfast which is served 7-11. The location was excellent, right next door to the train and metro station, opposite a supermarket and close to lots of lovely restaurants and cafes. Approx a 30 minute walk to the Trevi Fountain and 40 minutes to the colosseum. Would recommend and would stay here again.
Bodde her 4 netter i april 2024
Svar fra Farouk den 20. apr. 2024
Thank you for your great review. At Hotel Marisa.We made sure to share this feedback with the whole Staff, we were delighted to hear your feedback.We look forward to seeing you again soon.Best Regards

8/10 – Bra

Luca og Podenzano

Reiste med partner
Likte: Personale og service
Struttura da parte alla stazione di termini quindi molto comodo per gli spostamenti, staff gentilissimo, unica pecca struttura un po datata, niente frigo in camera e una televisione di vent'anni fa. per il resto tutto ok.
Bodde her 1 natt i mars 2024
Svar fra Farouk den 20. apr. 2024
Gentile LucaLa ringraziamo per la sua recensione positiva.Nell’attesa di darvi nuovamente il benvenuto come nostro ospite porgiamoCordiali saluti

8/10 – Bra

Moonho

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024
Svar fra HOTEL MARISA STAFF den 2. mars 2024
Dear Moonho Thank you for sharing this positive review. We appreciate our location here in Hotel Mrisa just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 – Bra

LUCIO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and very convenient!
Svar fra HOTEL MARISA STAFF den 30. jan. 2024
Dear Guest, thank you for your amazing review! We really appreciate that you took the time to post such positive thoughts about our hotel. It is really gratifying to read nice comments such as yours. We do hope to be your reference point in Rome from now on. We are looking forward to welcoming you back soon. Best regards,

10/10 – Utmerket

Laia

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muy bueno, recomendable!
Encantada! El personal super amable y atento. Rachel en la recepción un encanto, super educada y simpática, nos ayudó a encontrar sitios buenos para comer y su alegria te alegraba el día. Julio a la hora del buffet tambien nos ayudó mucho y tambien era muy atento. La zona estaba muy bien, estaba cerca de la estación, lo que nos permitía coger bus, tren, taxi y metro sin problema. Por la noche se veía un poco más complicada la zona pero nosotras no tuvimos ningún incidente. Lo único, en la habitación faltaba un espejo grande o al menos un segundo espejo, un secador un poco mejor y una puerta de entrada a la habitación más gorda, ya que los ruidos a veces molestaban un poco. Por lo demás genial. Repetiria sin duda!!
Bodde her 3 netter i januar 2024
Svar fra HOTEL MARISA STAFF den 30. jan. 2024
Dear Guest, thank you for your spectacular feedback about our Hotel! We become really joyful when we read positive comments such as yours. We do believe that the things you pointed out are definitely our strengths. Kind regards,

10/10 – Utmerket

Andreas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Hotel, with great price, the ubicación is great you are right next to the city heart (Termini). Staff very good, super nice and helpful.
Bodde her 4 netter i januar 2024
Svar fra HOTEL MARISA STAFF den 30. jan. 2024
Dear Guest, thank you for your spectacular feedback about our Hotel! We become really joyful when we read positive comments such as yours. We do believe that the things you pointed out are definitely our strengths. Kind regards,

6/10 – Grei

Serkan

Bodde her 4 netter i desember 2023
Svar fra HOTEL MARISA STAFF den 30. jan. 2024
Dear Guest, thank you for choosing Hotel Marisa and for posting your kind feedback, we appreciate your good-natured effort. We are very, very glad to have met our guests’ expectations and we hope to learn from your advice. Good to know that you loved our location, feel free to come back anytime. Best regards,

10/10 – Utmerket

Samantha og Plymouth

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was conveniently located next to Termini train station. I received a warm welcome and could leave my suitcase there while I walked around Rome before the next leg of my journey.
Bodde her 1 natt i november 2023
Svar fra HOTEL MARISA STAFF den 10. des. 2023
Dear Samantha, thank you for choosing Hotel MarisaWe appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards,

6/10 – Grei

JANINE

Bodde her 1 natt i november 2023
Svar fra Hotel Marisa Staff den 28. des. 2023
Thank you Janine

10/10 – Utmerket

Eduardo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está muy bien ubicado. A unos pasos de la estación de tren Termino! Las personas que nos atendieron, si rentado Stefano, Raquelle y Roberta fueron muy atentos y serviciales. El primer cuarto que nos dieron, tenía una fuga en el sanitario y se escuchaba mucho el agua cayendo. Nos cambiaron a otro. Este también tenia una fuga. Pero el sanitario no hacía tanto ruido, cómo el otro. Las instalaciones son un poco antiguas, y solo falta un poco de mantenimiento. En general se siente limpio y los colchones y almohadas, son cómodos. En los alrededores, por estar cerca de la terminal, se siente algo descuidado y hay gente durmiendo en las calles. Pero parece algo tranquilo. Aunque nos recome daron no salir de noche. El desayuno del hotel fue muy bueno. Fruta, jugo, cereal, café, pan, huevo cocido, queso, jamón y salami. Todo estuvo muy bien. Si regresaría a este hotel
Bodde her 1 natt i november 2023
Svar fra Hotel Marisa Staff den 30. nov. 2023
Dear Guest, thank you for choosing Hotel MarisaWe appreciate that you have spent your time on posting such positive thoughts on our hotel. For us all it is really gratifying reading comments as yours. We hope to have become now your point of reference in Rome. We look forward to welcoming you again. Best regards,

10/10 – Utmerket

Claire

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Hotel Marisa Staff den 13. nov. 2023
Dear Claire Thank you for providing feedback on your recent experience at Hotel Marisa and for your full Rating .We look forward to seeing you again soon.Cordially

10/10 – Utmerket

Steven

Reiste med familie
Lovely hotel
We only stayed overnight at Hotel Marisa as we were flying back to Australia the next day. Check in was a breeze and Stefano at front desk was very accommodating in helping us change our room from a double to twin. The room was spacious and clean, bathroom was a good size and also very clean. Our room had a balcony which we love as we could open the window and let in the nice breeze although it was pretty noisy with the street noise. Location to termini Tran station was about 5 mins walk. We will definitely stay here again if we ever come back to Rome.
Bodde her 1 natt i november 2023
Svar fra Hotel Marisa Staff den 6. nov. 2023
Dear Steven, thank you for choosing Hotel Marisa and for posting your genuine considerations. We are glad to read that you enjoyed our hotel: our well-equipped rooms, our rich breakfast buffet, the kindness of our staff, the location and much more… Thank you very much! Best regards,

8/10 – Bra

Samantha

Likte: Renhold og personale og service
Loved how close it was to the train station. Walkable distance to all the attractions.
Bodde her 2 netter i oktober 2023
Svar fra Hotel Marisa Staff den 3. nov. 2023
Dear Samantha, Thank you for sharing this positive review. We appreciate our location here in Hotel Marisa just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

10/10 – Utmerket

Diego

Bodde her 1 natt i oktober 2023
Svar fra Hotel Marisa Staff den 30. okt. 2023
Dear Diego, thank you for your nice review. It is both flattering and amazing to be assigned the maximum score, thank you very much! Best regards,

8/10 – Bra

Jung-Hye

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Okay facility in a great location
Bodde her 3 netter i oktober 2023
Svar fra Hotel Marisa Staff den 25. okt. 2023
Thank you for sharing this positive review. We appreciate our location here in Hotel Marisa just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 – Bra

Goran og Scottsdale

Likte: Renhold og personale og service
Bodde her 4 netter i oktober 2023
Svar fra Hotel Marisa Staff den 26. okt. 2023
Dear Goran, we thank you for the reviewWe hope you’ll stop by again soon when you’re in the neighborhood.Cordiality

8/10 – Bra

Mandy ten

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel in the center of Rome near Termini station. Staff is very hospitable and super nice!!!
Bodde her 4 netter i oktober 2023
Svar fra Hotel Marisa Staff den 25. okt. 2023
Thank you for sharing this positive review. We appreciate our location here in Hotel Marisa just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood. We made sure to share this feedback with the whole Staff, we were delighted to hear your feedback.

8/10 – Bra

Brian og Ottawa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is good and right across from the train station, it was quite convenient to hop on the metro Or take the train to the airport. however, there are many homeless people at the train station. Most if them were high in drugs. Its not the safest area to stay with a family.
Bodde her 5 netter i oktober 2023
Svar fra Hotel Marisa Staff den 21. okt. 2023
Dear Guest, thank you for choosing Hotel Marisa and thank you very much indeed for posting your feedback. We are pleased to read that you have enjoyed your stay and that you appreciated our convenient location.We are sorry if you didn't feel safe in the area: as we are located just next to the central station it might be that there are some homeless people sleeping as all the central stations of the big cities. Looking forward to welcoming you here again! Best regards, Hotel Marisa Staff

8/10 – Bra

YOUNGMI

Bodde her 1 natt i oktober 2023
Svar fra Hotel Marisa Staff den 12. nov. 2023
Dear Joungmi, Thank you for Positive Rating. We appreciate our location here in Hotel Marisa just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No tienen fotos reales!
Hotel bien ubicado pero las fotos no corresponden con lo que reservamos, no son fotos reales, habitación vieja y olía a moho, mucho ruido en la noche, no lo recomiendo, creo que hay mejores opciones por la zona, solo rescato la atención del personal en el desayuno, fueron muy amables!
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Emily

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
NOT a 4 star. It’s a 2 star at the max
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Oscar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Atención y servicio a los pasajeros extraordinario
Debimos alojar por una emergencia, cerca de la estación de tren, este hotel tenía una excelente ubicación para ello, con un servio y atención de todo el personal de clase superior, muy atentos, nos ayudaron mucho y nos subieron el ánimo, ambos conserjes y las personas que atendían el desayuno (muy buen desayuno), gracias a todos!!!
Bodde her 1 natt i oktober 2023
Svar fra Hotel Marisa Staff den 16. okt. 2023
Dear Guest, thank you for choosing Hotel Marisa and Thank you very much indeed for posting your detailed review. We are pleased to read that you have enjoyed our staff and our breakfast: our rich buffet was thought in order to give to our guests the right boost to face a day full of sightseeing around the "eternal city". Looking forward to welcoming you here again!Best regards,Hotel Marisa Staff

6/10 – Grei

Robbie

Reiste med en gruppe
Likte: Personale og service
Too close to the train station. Homeless on sidewalks outside.
Bodde her 2 netter i oktober 2023
Svar fra Hotel Marisa Staff den 12. okt. 2023
Dear Robbie, Thank you for sharing this positive review about Hotel Marisa.We hope you’ll stop by again soon when you’re in the neighborhood. .

6/10 – Grei

Robert

Reiste med partner
Likte: Renhold
See above
Bodde her 1 natt i oktober 2023
Svar fra Hotel Marisa Staff den 15. okt. 2023
Dear Mr Robert, Thank you for choosing Hotel Marisa for Your Stay.Best Regards

10/10 – Utmerket

Paul og Fredericksburg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right across the street from the Termini train station so great location for that. Polite staff, easy to find. Rome is dirty and the trash never seems to go away so be prepared for that. Hotel was clean and well kept.
Bodde her 1 natt i oktober 2023
Svar fra Marisa Staff den 12. okt. 2023
Dear Paul,Thank you for sharing this positive review About Hotel Marisa.We hope you’ll stop by again soon when you’re in the neighborhood.

4/10 – Dårlig

Albert

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pictures that are used for marketing are mis-leading. Room was very spartan and dirty. Because of the different prices advertised some people staying there were very sketchy. Saw rates advertised as low as $80 and as high as $500. Very near train station and people on location were nice. Just an uncomfortable experience.
Bodde her 2 netter i oktober 2023
Svar fra Hotel Marisa staff den 12. okt. 2023
Dear Albert, We’re so sorry to hear that your experience did not meet your standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future.Thank you very much again for the feedback.Best regards,

2/10 – Forferdelig

ofir

Bodde her 1 natt i oktober 2023

8/10 – Bra

Yadira

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El servicio del personal es muy atento.
Bodde her 1 natt i oktober 2023
Svar fra Federica den 7. okt. 2023
Dear Yadira, thank you for choosing Hotel Marisa and Thank you very much indeed for posting your detailed review. We are pleased to read that you have enjoyed our brand new rooms and our breakfast: our rich buffet was thought in order to give to our guests the right boost to face a day full of sightseeing around the "eternal city". Best regards,

6/10 – Grei

Derek

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place overall
Stayed for one evening. Very modern and in a great area for the major attractions. My room was very noisy however as it was right beside the very old fashioned style lift so was awake from 5am as I could hear everything. No recognition of my VIP status which whilst is disappointing isn’t a surprise anymore. Expedia/hotels.com need to look at this.
Bodde her 4 netter i september 2023
Svar fra Marisa Team den 7. okt. 2023
Dear Derek,Thank you for choosing Hotel Marisa and Thank you for posting your genuine considerations about our hotel.We are glad to read that you have enjoyed our brand new rooms, our rich breakfast buffet, the staff in our hotel and the location...Thank you very much indeed!We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future.Thank you very much again for the feedback and we invite you to come back whenever you want.Best regards,Hotel Marisa Staff

6/10 – Grei

Mikyoung

Bodde her 2 netter i september 2023
Svar fra Hotel Marisa Staff den 9. okt. 2023
Thank you for providing feedback on your recent experience at Hotel Marisa, We look forward to seeing you again soon.Cordially