Hoteller i Rockford

«I wasn't expecting the Ritz Carlton, so I went in with low expectations. All I needed was a bed and a bathroom for the night, and the hotel provided that. The staff were great! Super nice. I forgot my phone charger and the guy behind the counter provided me one to borrow for the night. The room was clean and did the job. The only bad part was the bed. It was horribly uncomfortable. It was pretty worn down and I could feel the springs and the bar in the center. Because I didn't sleep well, I laid ...

«Staff were amazing and hospitable.»

«The hotel was great, breakfast was great, room was clean the bed was comfortable. The only thing was we were woken up at 7 am on a Saturday by workers working on the ice machine right by our room»

«The pool was empty and we were not informed. The room was a very tight fit simply opening the door.»

«Bad: The room needed repairs. Broken countertop by the sink and window frame was scratched and faded. Sheets had stains, we had to ask for new ones to make the bed ourselves. We couldn’t get the internet to work. Front desk reset it and it worked but found out we couldn’t log in to any apps, even though they showed Netflix, Paramount and Hallmark channel on the TV when you turned it on. Staff said they were just advertisements?! Breakfast was not good. Sausage gravy was plain and runny. Coffee ...

«Clean rooms, friendly staff»

«Hot tub was cold. Room was very musty. She Took forever to get checked in. Front desk person on his phone the entire time I was wanting help. My 13 year old felt very unsafe. »

«Veldig bra hotell, service, standard. Nært område er Arboretum som er en fantastisk opplevelse i seg selv. Jeg var veldig fornøyd.»

« The kids loved the waterpark»

«The interior of the property was very clean, everywhere I visited. There was adequate parking and the staff was pleasant and helpful.»

«It was an amazing place »

«Clean room, good breakfast. The entry into the hotel smelled of cig smoke. The overstuffed chair in the room had a tear in the seat cover.»

«The breakfast was good, but we had a double queen suite and the beds were not queens. The toilet was leaking and wouldn’t flush properly so we had to get plunger from front desk. The hallway had holes in the carpet in a few spots. But it looked like they were fixing up some rooms. It was very quiet though. Just biggest complaint was beds and toilet.»

«My only complaint was that it was cold and the air wouldn’t turn off»

«Beautiful hotel, clean quiet area with food/gas nearby. My room was big and clean with comfortable furniture/bed. Friendly, helpful staff and reasonably priced. Only complaint I have, was the smell of grease/food that filled the hotel, including my room the one night. It was strong enough to wake me up. Not sure what it was, but glad I wasn't staying another night. »

«I took my 16 year old and his 3 friends. They had fun in the pool area and we went to Dave and Busters for dinner, which was right across the parking lot. It was a fun time. »

«This was the best hotel we’ve stayed at in a long time. Everything was very clean. The staff was incredible and the breakfast was excellent. We will be back! »