Hoteller i Rock Island Arsenal

«Curtains were askew! Night light didn’t work! Clock was not set to correct time! »

«Clean rooms and well kept up»

«Great place!»

«Great value for the price. Staff very friendly and efficient. »

«This place is very clean and everybody was very friendly. However, the bed was awful. I don't think I've ever attempted sleeping in a bed this horrible. My entire body hurt the next day.»

«It was great for our one night stay.»

«Very clean. Staff is helpful friendly. Breakfast was typical. »

«hotel was overbooked despite prepaid reservation, staff was dismissive about concerns, cleanliness was subpar »

«Reserved a king suite and the tiles in shower were broken, shower door wouldn’t stay closed and water pressure was awful. Fire alarm went off around 630 am by an alert system in room. No follow up from staff or notifications via txts or email. Front doors do not lock after 11 at night. The property had numerous water leaks.»

«Room was adequate. No bugs and was clean for the most part. Several cosmetic issues on our end. Broken door latch, cracked floor tile, the tub drain was broken and didn’t drain well at all as well as some cracks on the tub floor. The elevator was also very sketchy, and the latest inspection posted is from 2019 with specific highlights to mandatory upgrades required by 2020. The keys to our room also didn’t work when we got there but the staff fixed it in a prompt manner. »

«Nice people.»

«They had a fun breakfast menu. They had recipe cards in various places to give suggestions on making things from the varied breakfast food items... My favorite was the various toppings to make different breakfast parfaits! »

«The staff was very welcoming and willing to help in all situations. The property was well maintained and very clean. We were extremely pleased with our stay. We would definitely stay there again!»

«Everything thing was great»

«Front desk took my drivers license and my credit card took his cell phone out took forever to give back they had to check to see if our room was ready and we got there 2 hours past check in time when we went in the had sprayed a floral spray so strong we were half sick and were coughing, then the. Bathroom floor was so sticky and shoe marks all over it and the shower floor was gritty »

«Everything was awesome very empty hotel very nice and quiet very clean. nice little town.»

«The people who checked me in and out were very kind and helpful overall stay was great hot tub was hot pool felt nice temperature just right room was very cozy and clean»

«Let me start by saying that I am an avid Hyatt traveler. Hyatt has become our go-to whenever my family travels across the country. We usually stay at Hyatt Place properties, but this time we opted for Hyatt House because of the rooms with a kitchen and separate bedroom. As with many of our previous stays, the staff at this location was friendly, attentive, and extremely helpful from check-in to dining to checkout. However, unlike my past experiences, I was disappointed by the cleanliness of ...