Hoteller i Rochester

«The location was pretty remote but so was the location I was attending. There isn't a bar in the hotel nor a real restaurant.So dining and meetings need to be at other locations. Breakfast was good»

«Property is pretty and rooms are appointed beautifully. The shower looked a bit unloved, grout was dirty like it hadn’t been cleaned properly in some time. Front desk staff was professional though lacking customer service. From my experience staying at other hotels at the same price point, the level of customer service was underwhelming. I visited the restaurant on site, Park 600, and received the opposite in customer service. The bartender (Erika?) was wonderful! She was welcoming, engaging, ...

«Stay here for a business trip. First impression wasn’t great. Waited for 20 minutes at the lobby door was locked no staff to be found. Finally checked in and heard loud arguing and some pops nearby. Not the safest area I think. Definitely wouldn’t stay here again low price reflects low quality.»

«TV didn't work, WIFI didn't work, certain lights in the room didn't work. Couch was fitly, bathroom was dirty. Never again at that location. The Holiday inn down the street was FANTASTIC though»

«All basic stuff is there. Nice small kitchen, full size fridge. Grocery stores just nearby.»

«No coffee pot in room. No housekeeping...apparently it was every other day but we were only there 2 nights. Breakfast was fine.»

«When we arrive at the hotel on Sunday, we found out there was no power to the outlets on the light poles in the back parking lot to which I plug my fishing boat to re-charge my batteries. Luckily, I found an outlet on the building that I could use. However, there was no safety/security light in the area I had to park my boat.»

«Just terrible place to stay I stayed for 3 days no one touched the room I asked 3 times to send someone to clean it they’re busy. I had to ask for towels waited to get them just dirty place would never suggest to anyone.»

«Didn’t go with very high expectations but was pleasantly surprised at how nice this little place was. Spoke with a few of the staff and they were all very nice and helpful whether it was about the room…or parking or the best ribs in the neighborhood. I would definitely stay here again.»

«Very clean quiet & professional »

«The hotel was fairly new, but hadn’t been maintained. The room was OK but very dirty. All the corners needed to be cleaned. The tub needed to be cleaned. There was a lot of hair in spots. I had to wipe down the entire room before I used it. I only stayed one of my two nights because I was so grossed out. It’s an expensive staff was decent locations not bad but the construction is a bit of a pain.»

«Property was very run down and poorly maintained. My door rattled it was so loose. TV had no guide printed or available so you had no clue what channels were available. Breakfast was literally waffles, juice, yogurt, and coffee»

«Our room was clean, ample size. Definitely would stay again,»

«Second time staying at this hotel, staff was friendly and respectful, room was comfortable and clean. Parking was free and plenty of spaces to park. »

«This is my first time visiting Sterling Heights and I wanted to make sure my stay was safe, well taken care of, and respected. My room was beautiful. It was perfect for 3 people, as a standard sized room. The room was well maintained as well as the building and its surrounding areas. The staff were courteous and very understanding of my needs. Breakfast was good and had many options. They had many parking spaces around the building as well as IHG Diamond guests only parking.»

«The place had Lot of parking spots. Room was clean and in great condition. Breakfast had good variety and was excellent.»

«Only thing was the indoor pool was pretty cold. I did ask to see if they could turn up the heat, however pool maintenance was not available till the following day. Everything else was great!»

«Very friendly and good people.»