Hoteller i Rochester

«The desk person, Wintrr was very professional and helpful. We had an issue and she remained calm and polite. She reached out to her supervisor, Isaiah, and he was also kind and helped us with our issue. Great staff. Breakfast was also good for all of us Thank you for your hospitality »

«Swimming pool»

«Breakfast was more than we expected. Check in was so easy and evening clerk was awesome. »

«Great, clean location.»

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«Staff was fabulous. Very friendly, helpful and accommodating!!!!»

«It's a nice place to stay. Breakfast was lacking a little but it was fine»

«first room had bed bugs had to be moved in the am after being bitten during the nitgh and killing a couple bugs on the sheets when i woke. Had to go the laundry and wash everything that had been exposed tot he bed. Second room was fine. No refund rebate for costs and time.»

«Easy parking, great breakfast, clean room.»

«Et av de reneste og oppdaterte på denne turen , dette er tiende hotellet .👍»

«This was one stop of many during our trip and everything at the hotel went smooth and seamless. Breakfast was great and the staff was very helpful and kind.»

«Beautiful stay»

«Bre at the front desk is always amazing and helpful.. breakfast is always good»

«Didn’t know hotel was under renovation when I made reservations. Would have liked to know before I made reservation and got to site. Staff very apologetic and helpful during stay. Internet and TV are basically nonexistent due to no signal most of stay.»

«We got a suite and it felt incredibly dingy and worn out. There were marks on the walls and parts of the carpet had snagged and ripped. The layout was very weird and it looked as if it was missing furniture and there were some dents in the walls. I mentioned it to staff and the girl I spoke to indicated that it was just an old room that needed the furniture to be replaced (apparently happening this fall). There was no offer of going to a different room or having housekeeping visit. The ...