Hoteller i Rio Hondo

«Horrible service»

«Great place to stay. Very nice staff. Very helpful.»

«Old rooms but the renovation is in progress. While the work is annoying now, would help for future guests»

«Room was not cleaned even when we were told they would be back. Blow dryer and phone were broken. Room next to elevator could not sleep due to the noise from people coming and going at all hours of the night. AC was not working properly. Continental breakfast is only waffles and cereal. Not much selection Pool area was unattended so there were about 20 unsupervised kids which kept diving in small shallow pool at one point about 15 of them ran and jumped in together which was not only ...

«Hotel and everything was nice but the ice machine in the lobby was out my entire stay.»

«Great lil place to stay. Not far walking from beach or any shopping place. The front counter lady was absolutely the sweetest and very helpful with information regarding island. Toilet ran all night but really no complaints cause room was cold. Grab snacks and drinks cause outside machines dont work but rooms have a fridge and microwave.»

«The room did not match the pictures online. The hotel was overall in desperate need of a renovation. We had to call three times to finally get them to bring extra towels. We asked for extra pillows on day one and we finally got them on day 3 of our stay. A picture fell off the wall in the middle of the night a hit my wife in the head. The weekend breakfast seemed like some microwaved items from Walmart. We will definitely not ever stay at this hotel again.»

«It served its purpose»

«Only issue I had was fan in bathroom was loud.»

«Staying here was great, front desk staff was excellent and have no complaints. Will be staying here again for business trip»

«Sand Rose was the perfect place to stay. Our room on the north side on the 4th floor was very nice with a great view. I would definitely book again!»

«Bad breakefast and bathroom Bad service »

«Clean rooms great staff breakfast was great and pool was clean and safe»

«I chose this place for the hot tub which was not working. The pool was terrible NOT CLEAN. The room smelled Wet and MUSTY. The mini fridge had rust.. I Will Never Stay Here Again . I Left After 20 minutes from Check in. I lost my fee and I'm still waiting for my Security Deposit to be Returned Back to Me»

«We arrived to our room an walked in room dirty bed not made and towels on the floor they moved us to another room and trash in the trash can and towels were dirty with stains would not give us any kind of discount we will not stay there again and the water from the faucet smelled like sewage»

«Bathroom had a leak there was always water on the floor got a allergic reaction to bed sheets »

«Bugs in the restroom, dingy floorboards, refrigerator was not cold enough. Mattress was uncomfortable, you could hear the springs. Pillows were not thick and fluffy. Will only stay there again if absolutely necessary. Not a good experience.»