Hoteller i Richmond

«Room was big and clean. Loved having a couch. Nice touch I rarely see.»

«We got an upgrade from a room with 2 queens on a main floor to a room upstairs with a king because the room with 2 queens was needed for someone unable to navigate the stairs. Luckily this wasn't an issue for us (a couple), but the staff didn't ask (though we've stayed there before so perhaps she recognized our names). The room smelled a bit of stale smoke which seemed to be coming from the ancient (but efficient) AC unit. Would be nice to have a nightstand (and outlet) on both sides of the bed ...

«Very small rooms no information given about anything upon check in»

«Air conditioning worked and it was a decent place to stay just needed a bed so it was fine.»

«The front desk staff was helpful upon arrival. Our room was not confirmed as fully ready post check in time, however, the staff managed to switch us to another two queen room within the check in time frame instead. The hotel was clean and appeared newly renovated inside, however, the outside is outdated. Overall, a nice stay for the value and need of only one night.»

«We came for a memorial service and our whole family came down with norovirus the next day after arrival. 20 of us after using the pool and facilities and eating in the great room. The eggs and biscuits and gravy were burned and re-used Saturday morning. Looks like they were left out or reheated for days. By synday morning we were all deathly sick. Called the MN dept of health and reported it.»

«Everything I expected it too be»

«I»

«Nicely decorated, quiet, and very clean. Good location for us to ride bike trail. But breakfast was a C+, very carb heavy though hard boiled eggs were available. But VERY pricey for the overall. Not many other choices in the area...»

«Clean, quiet setting.»

«Room was clean, needs bathroom updating, loud sink and shower. Room smelled like dog. Breakfast was okay, not well maintained. For a quick overnight stay was fine.»

«Comfortable bed, decent breakfast, overall great stay»

«It took us almost 1/2 to get checked in and into our room. We tried 9 different keys and none of them worked. The person that checked us in came and at least let us in. It took him another 1/2 to figure out he was putting in the wrong number. The bed was uncomfortable, needs brighter light bulbs, inside toilet bowl was gross, and had crumbs on the TV dresser. Also when we went to use the pullout bed, there was crumbs on the mattress while I was making the bed. The sofa bed was very ...

«The first room we had no lights and the bed had been slept in. They upgraded our room but the room was absolutely disgusting. The bedding had stains and holes in them, the carpets were stained, we had 1 set of holey towels and the whole room smelt horrible. I highly do not recommend staying here. Upon leaving we noticed a paper taped to the door about a work notice for fixing water repairs and other maintenance that is needed. The young staff was nice but the overall stay was horrible.»

«The staff is so helpful and kind. Breakfast was delicious!!!»

«Very nice staff. Rooms were not fancy but well maintained and clean. It had everything we needed.»

«Good customer service excellent»

«Always ask if there’s an elevator and if the pool is heated.»