Hoteller i Richmond Heights

«Very friendly staff. Reasonable price drinks »

«We reserved a double king room, & upon arrival at the hotel we were told only a single bed room was book by Expedia & no other rooms were available which caused our child to have to sleep on the floor for our stay. And the front desk clerk was not helpful or empathetic at all. She was even irritated by us asking for extra bedding to make the space for the child to sleep. »

«Moder, clean and staff was helpful. »

«I could not watch tv because there was no remote. I asked for one but they never found me one. I never was compensated for not being able to watch tv for 2 days. The front desk staff was not friendly at all. »

«Nice and clean room. Very friendly staff»

«The internet worked properly. The staff were friendly and helpful. »

«Clean room, great bed, no roaches. Hot water was bad; also the pressure was weak. The vents didn't work in the bathroom. I wish the Sushi AI was open we would have eaten that for breakfast, lunch, and dinner. We didn't eat the hotel breakfast. Overall a nice stay, I'll go back. »

«Our experience was top notch from start to finish. We were late checking in, almost midnight but the staff was ready and waiting with a smile to check us in. Our room was immaculate and comfortable. Breakfast was good and the attendant kept everything stocked. Incredibly happy with our stay and will stay again! »

«Better than expected, wonderful! »

«Kid friendly !»

« Wry nice rooms»

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«This property is currently under some remodeling, but it is being updated nicely! The staff is very accommodating and friendly. And there is so much to do in this area! We really enjoyed our stay.»

«Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but ...

«Pros: Location, parking, affordability, good water pressure and heat with shower, staff friendly & helpful, included warm & cold breakfast, has a pool & hot tub, and our room was clean with comfortable beds. Cons: Slightly older hotel property so wasn’t as nice as the on-line pictures appeared, right off the interstate and a frontage road as we could hear the interstate noise throughout the night especially semi’s. »

«Friendly, helpful staff. »

«N/A»

«It appears this property has been updated. The staff was very nice. The only issue I had was that you could hear the traffic on the side facing the interstate. Bathrooms are clean. I would stay here again.»