Hoteller i Richmond Heights

«I appreciated the open coffee bar and snacks.»

«Breakfast is short hours have to pay to park and don’t like that for this caliber of hotel. Good location.»

«Very loud noise during night due to cars driving in the high way The coffee shop is expensive and no refills for the coffee»

«Carpet in our room was full of stains and did not feel clean to the touch. Obvious odor of cigarette smoke on everything, cigarette burns on the pull out mattress. Advertised as a king and a queen, actually two queens. Area did not feel safe for us or for our car traveling as a family.»

«Staff was amazing. Everyone I encountered was super nice. It's not a 5 star type hotel, but its more than worth the price. I've stayed at every similarly priced hotel in the area, and this one is far far better, in every way, than any of the others. Will definitely stay here again if I'm in the area.»

«The staff was very courteous,the amenities were great»

«Could be a lot cleaner. Shower barely drained.»

«Beautiful property!! The staff are very nice and helpful.»

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«Well we picked this hotel because of the free shuttle to airport but I didn’t realize you had to pay to park at hotel while u were gone. So that was an extra $50 —which they over charged me. One couple told me they got charged $30 to park. (They left when we did and got back when we did). So they refunded us $10 when I asked them about it. Also if you want shuttle service keep in mind they only take u to airport every 40 mins! Didn’t get to eat breakfast bc it wasn’t out when we left but they ...

«The room curtains were not clean but everything else was perfect. Would stay here again»

«Overall the staff was great. We did ask some staff we saw for towels since the pool area had none. The EVS asked a staff member we could not see who mumbled something we could not hear, she replied to them “she’s standing right there” to which I heard from unseen person a very loud annoyed sigh. That was the only rude person. The ladies at the counter were great as well as the man who maintained the breakfast.»

«Great Staff»

«Staff was so very helpful and friendly which really added to our stay/experience. Rooms were clean, pool was nice, parking was great.»

«The staff is great. Everyone I encountered was friendly...quiet, but friendly. Great value. Room was clean. Get what you pay for and nothing else for sure.»

«Their complimentary dinner, drinks, and breakfast are fantastic. The staff helping with the food and drinks were especially helpful and friendly!!!»

«Fabulous location. Right behind the arch and a block from the ballpark.»

«Room was very cleaned and staff was very nice and helpful.»