Hoteller i Richmond Heights

«Very friendly staff. Reasonable price drinks »

«Staff were very kind however we requested several things during our stay that either took two days to be delivered (an extra pillow) or never came (body wash refill in the shower) three requests - phone call, in person at front desk and via text. We took showers due two days without any soap or body wash. We also left 2 pairs of kids’ shoes in the hotel room which were “not found”. »

«Moder, clean and staff was helpful. »

«This hotel was not customer service friendly at all whatsoever. Check in was late even though i had a reservation. I checked in the room and reserved the room for my daughter. They kicked my daughter out for noise complaints at 2AM with not one warning. It was her and her two friends listening to music and dancing late. That's fine. They shouldve been quieter. My issue is speaking with the front desk agent and manager who told me that I would not get my deposit back because of the ...

«Nice and clean room. Very friendly staff»

«The internet worked properly. The staff were friendly and helpful. »

«Clean room, great bed, no roaches. Hot water was bad; also the pressure was weak. The vents didn't work in the bathroom. I wish the Sushi AI was open we would have eaten that for breakfast, lunch, and dinner. We didn't eat the hotel breakfast. Overall a nice stay, I'll go back. »

«Our experience was top notch from start to finish. We were late checking in, almost midnight but the staff was ready and waiting with a smile to check us in. Our room was immaculate and comfortable. Breakfast was good and the attendant kept everything stocked. Incredibly happy with our stay and will stay again! »

«Better than expected, wonderful! »

«Rooms were small but definitely clean the bathrooms were recently updated. Unfortunately I don't know where they found their toilet supply when they updated but they are all for people 5 ft and under so we did have a quite difficult time using them. It may seem like a small issue but anybody over the age of 45 knows what I'm talking about»

« Wry nice rooms»

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»

«This property is currently under some remodeling, but it is being updated nicely! The staff is very accommodating and friendly. And there is so much to do in this area! We really enjoyed our stay.»

«Our room was dirty. The bathroom was FILTHY, moldy and mildew everywhere accompanied by hairs that didn’t belong to us. Spider webs in every upper and lower corner of the room. Cobwebs on the ceiling . Stains on the bed sheets and comforter. We requested a non smoking room two times and our room smelled like there was an entire pack of cigarettes burning. We didn’t have an ice bucket because they are not required to keep them for every room. The front desk said they had a handful of them, but ...

«Pros: Location, parking, affordability, good water pressure and heat with shower, staff friendly & helpful, included warm & cold breakfast, has a pool & hot tub, and our room was clean with comfortable beds. Cons: Slightly older hotel property so wasn’t as nice as the on-line pictures appeared, right off the interstate and a frontage road as we could hear the interstate noise throughout the night especially semi’s. »

«Friendly, helpful staff. »

«My first thought was how nice the room was, very clean, very appealing. The staff were super kind and checking in and out was quick and easy. I would highly recommend this hotel and definitely will be staying here on my next trip to St. Louis.»

«It appears this property has been updated. The staff was very nice. The only issue I had was that you could hear the traffic on the side facing the interstate. Bathrooms are clean. I would stay here again.»

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