Hoteller i Richland

«Loud, rooms dorty, utilities did not work properly. Lock on door was loise and didnt work. Noah at the front desk was extremely rude and came across as transphobic for repeated misgendering. He also tried to cancel our reservation on us. Do not reccomend. Do not recommend Tricities area at all.»

«Clean room, great staff easy access.»

«The room was nice and clean and staff was very friendly »

«The room’s floor was not mopped prior to my check in. At least 20 spots were on the floor throughout the room and they were easy to see. They were liquid spills that dried. »

«I stayed at this property 3/19/2026 for one night not knowing it is being remodeled. If you have sensitivity to strong odors, which I do, I would avoid until the remodel is complete. I believe it was adhesives that were affecting my eyes, nose and gave me a migraine. If you don’t have sensitivity to odors it’s probably not an issue. We have stayed here many times because the location is next to a very nice park by the river and it has always been a good experience. Once the remodeling is ...

«All ok»

«Room clean, internet was a problem. Could not get devices on, even the tv at one point. Staff was very nice. Nice overall stay.»

«The restaurant was fantastic, the river walk outside our door, and super friendly staff.»

«The room was very nice and the staff was amazing but there was a terrible smell in the hallways that seeped into my room. There was also some questionable characters around and someone got arrested in the parking lot. »

«This was a convenient place to stay. Be prepared to have the train let you know it is near you during daylight hours. The property is very nice, the morning breakfast is great and check-in/check-out was very easy.»

«Attached restaurant was closed, but many options near by»

«N/A»

«Room was clean and nice layout, had a stove, a microwave, nice fridge and freezer combo, counterspace, a sink and dishes and silverware and cooking utensils. Overall was a nice place to stay. I would stay there again. Staff was friendly, good location as well.»

«Clean, basic, no coffee pot»

«Everyone we interacted with, from check in, house keeping, to breakfast staff were friendly and kind.»

« 1»

«Everything was perfect while I stayed there »

«It was clean. The lobby and restaurants could use a bit more light. »

«Great room in comparison to price. They had done some updates to our room and was happy to be in a clean and comfortable room. The rest of the property could use some TLC as well.»

«Staff was great parking was good bedroom was nice breakfast was great bathroom needs work In the shower water will grow from cold to hot right so my employer's heat was used before got there and not clean.»