Hoteller i West Richland

«Elevator across the hall, not real close but every use was loud, vibrated out room & sounded like someone using the microwave ALL night long. Towels rough, plastic cups too thin to hold, breakfast missing or low on several things. Very rough night’s stay.»

«We stayed on a Wednesday night, and there was an outdoor concert playing right next to the hotel. They were loud until 10pm. On a Wednesday. Next to a hotel. Really?»

«Basic small town airport hotel and reasonably lives up to the expected standards.»

«Very helpful with resolving Expedia issues.»

«This place feels like a home away from home. The rooms we stayed in felt like we rented a studio apartment for a few days. The style is retro so it feels nostalgic and very comfortable. The staff is super friendly and helpful. We were sad to discover that the hotel isn't pet friendly, but that was the only thing we could complain about.»

«Front desk was excellent about accommodation for a need for ground floor unit.»

«Ended up staying with a friend. Only used facility to park»

«I liked the pool.»

«The room had other people’s hair on the desk, in the shower and on the entrance floor. I just have the feeling that the rooms are not vacuumed or cleaned well between visitors and I find that to be disgusting. Also I could hear everything the guy next door was doing. Pretty sad for the amount of money we pay for a room.»

«Great experience»

«access to river walk was easy and fun to do!»

«Clean comfortable room.»

«Cheerful greeting, comfortable room, enjoyed our stay.»

«The staff was awesome,like always. I had a very pleasant stay. I was renting a room that had a stench of smoke, i quickly notified the staff and take care of it immediately.»

«Travel with family.. love the place»

«The guy at the front was really nice, helpful and clean. The rest of the experience was a 0 star. Absolutely filthy. Nothing was cleaned. The beds you can tell was not turned down. I wouldn’t stay here unless it was the last place on earth. Which unfortunately in the area that night it was. Never again»

«Unfortunately, our experience did not match the photos or descriptions shown on the website. The room we were assigned looked significantly different from the online images and appeared to be in poor condition. Upon arrival, we found several cleanliness and maintenance issues, including what appeared to be pet waste embedded in the carpet (partially hidden by a chair), pet urine stains along the baseboards, and what appeared to be blood on a shelf in the bathroom. The bathroom trim was ...