Hoteller i West Richland

«We stayed on a Wednesday night, and there was an outdoor concert playing right next to the hotel. They were loud until 10pm. On a Wednesday. Next to a hotel. Really?»

«Very helpful with resolving Expedia issues.»

«Very clean and comfortable»

«Hotel was clean. Big room. Reasonable upgrades (cot and dog fee). Kids liked the pool.»

«This place feels like a home away from home. The rooms we stayed in felt like we rented a studio apartment for a few days. The style is retro so it feels nostalgic and very comfortable. The staff is super friendly and helpful. We were sad to discover that the hotel isn't pet friendly, but that was the only thing we could complain about.»

«Front desk was excellent about accommodation for a need for ground floor unit.»

«Unfortunately, our experience did not match the photos or descriptions shown on the website. The room we were assigned looked significantly different from the online images and appeared to be in poor condition. Upon arrival, we found several cleanliness and maintenance issues, including what appeared to be pet waste embedded in the carpet (partially hidden by a chair), pet urine stains along the baseboards, and what appeared to be blood on a shelf in the bathroom. The bathroom trim was ...

«I liked the pool.»

«Great experience»

«Cheerful greeting, comfortable room, enjoyed our stay.»

«Very clean, great price. Breakfast was average, could have been replenished more consistently, but overall great stay for the price.»

«Clean comfortable room.»

«The guy at the front was really nice, helpful and clean. The rest of the experience was a 0 star. Absolutely filthy. Nothing was cleaned. The beds you can tell was not turned down. I wouldn’t stay here unless it was the last place on earth. Which unfortunately in the area that night it was. Never again»

«The room had other people’s hair on the desk, in the shower and on the entrance floor. I just have the feeling that the rooms are not vacuumed or cleaned well between visitors and I find that to be disgusting. Also I could hear everything the guy next door was doing. Pretty sad for the amount of money we pay for a room.»

«Travel with family.. love the place»

«The staff was awesome,like always. I had a very pleasant stay. I was renting a room that had a stench of smoke, i quickly notified the staff and take care of it immediately.»

«If you are looking to not perhaps pay as much for The Lodge, this absolutely should be on your radar. The team, rooms, location, breakfast, all the things hit the mark. While I think the remotes likely need to be replaced (as we got the batteries replaced on day 2), due to many thumbs aggressively finding the right channel, that’s still not dropping the 5 STAR rating. We will be back and also for the location, both for walkable options and also a nice river walk, can’t go wrong.»