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Anmeldelser av Holiday Inn Express & Suites Richland, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Richland, an IHG Hotel
1970 Center Pkwy, Richland, WA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 392 av totalt 633 anmeldelser." "
Rangering på 8 − Bra. 166 av totalt 633 anmeldelser." "
Rangering på 6 − Grei. 39 av totalt 633 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 633 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 633 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Dear Anna, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay to that extent! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 8. mai 2024
Dear Mike, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay to that extent! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Candace

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the area, I was in for work and it only was a quick 30 minutes. The area was safe feeling and the staff were super friendly and offered great suggestions on places in the area. I only had one thing that was kind of an offset. The couch arm and the little set with the same print as the couch were super gross looking. They need to be deep cleaned for sure.
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 2. mai 2024
Dear Candace, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay, our convenient and quiet location, and our friendly staff! We will pass your comments along to our housekeeping team to address the couch immediately. We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Brennan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay was very comfortable and the room was exceptionally clean. Breakfast next day was great!
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 24. apr. 2024
Dear Brennan, thank you for taking the time to leave this review. We really appreciate the kind words you have given us! It is always our goal to provide an excellent experience for everyone and so we are so pleased to see that you had a great time! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Holly

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 18. apr. 2024
Dear Holly, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay to that level! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean, bright, with a wonderful staff (check-in; breakfast; house-keeping.)
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 15. apr. 2024
Dear Elizabeth, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay, our clean rooms, and friendly staff! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

4/10 – Dårlig

Garrett

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
There was no hot water. We were told that the hot water would be off for a few hours when we checked in. It was off for the whole stay so we could not take showers. Other than that it was nice. 24 pool/hot tub. Good breakfast.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 4. apr. 2024
Hello Garret, thank you for taking the time to leave feedback for your stay. We deeply apologize for the experience as we undergo this unfortunate circumstance. We sincerely hope to see you again and host you properly in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

daniel

Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 22. apr. 2024
Dear Daniel, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay enough to leave a perfect score! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Karen

Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 15. apr. 2024
Dear Karen, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay enough to warrant a perfect score! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

6/10 – Grei

Dawnmarie

Reiste med familie
We were traveling from Oregon and decided to stay the night here. We paid extra for a “Balcony with a River View.” It took us a while to actually find where the river was. Our view was actually of a vacant lot and an Ashley Sleep Center. Pretty disappointing!
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 19. mars 2024
Hello Dawnmarie, thank you for taking the time to leave feedback for your stay. We apologize that the experience was not up to the high standards we keep. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Nicole

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were super friendly and awesome. Hotel was very clean. Bed were so comfortable and room was large enough for my four kids a dog and my husband.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 18. mars 2024
Dear Nicole, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay, our clean rooms, and friendly staff! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

charles

Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 1. apr. 2024
Dear Charles, thank you for taking the time to leave this review. We are so pleased you had an enjoyable stay with us! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

JAMES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, modern, and well kept.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 11. mars 2024
Dear James, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay, our clean rooms, and modern property! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Paola

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service, staff, property.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 4. mars 2024
Dear Ramon, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay and our friendly staff! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Janice og battle ground

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Feels a little old, room smelled strongly of cleaner/ deodorizer. Very friendly staff.
Bodde her 2 netter i februar 2024
Svar fra Hotel Management den 26. feb. 2024
Hello Janice, thank you for taking the time to leave feedback for your stay. We apologize for your experience with the smells and condition of the room. We will be sure to review these comments with the team to bring out improvements for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Pullareddy

Nice 👍 location
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 19. feb. 2024
Dear Paullareddy, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay and our convenient location! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

peter

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 5. feb. 2024
Dear Peter, thank you for taking the time to leave this review. We are so pleased you felt your stay warranted a perfect score! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Aimee

Bodde her 2 netter i januar 2024
Svar fra Hotel Management den 1. apr. 2024
Dear Aimee, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay so much! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Inna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel.
Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 29. jan. 2024
Dear Inna, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay with us! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

6/10 – Grei

Paul

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 19. feb. 2024
Hello Paul, thank you for taking the time to leave feedback for your stay. We apologize that the experience was not up to the high standards we keep. We would love to hear more about how we can improve for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Audrey

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 2. jan. 2024
Dear Audrey, thank you for taking the time to leave this review. We are so pleased you enjoyed your stay with us! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 2. jan. 2024
Dear John, thank you for taking the time to leave this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Jessica

Reiste med familie
Our stay was great good breakfast clean room nice staff
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 27. des. 2023
Dear Jessica, thank you for taking the time to write this review. We are so pleased you enjoyed your stay, our hot and free breakfast, and our friendly staff! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

6/10 – Grei

Crissy

Reiste med familie og små barn
Likte: Personale og service
Pool area was dingy and needed updating and cleaning. The room I stayed in was dusty and kind of drab in restroom.
Bodde her 2 netter i desember 2023
Svar fra Hotel Management den 27. des. 2023
Hello Crissy, thank you for taking the time to leave feedback for your stay. We apologize that the experience was not up to the high standards we keep. We will be sure to review these comments with the team to bring out improvements for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed Holiday Inn Express!! It’s clean!!! And kept up to date. Also in a convenient area. Very relaxing place!
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 11. des. 2023
Dear Jamie, thank you for taking the time to write this review. We take great pride in our cleanliness and really appreciate when guests acknowledge that! We are so pleased you enjoyed your stay! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Maricela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convince of my car parked in front of my room. And staff going above to have the swimming area ready.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 11. des. 2023
Dear Maricela, thank you for taking the time to write this review. We are so pleased you enjoyed our hotel, staff, and pool! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Salvador

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 4. des. 2023
Dear Salvador, thank you for taking the time to write this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Gary

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 21. nov. 2023
Dear Gary, thank you for taking the time to write this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Edward

Bodde her 1 natt i november 2023
Svar fra Hotel Management den 20. nov. 2023
Dear Edward, thank you for taking the time to write this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very enjoyable
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 8. nov. 2023
Dear Thomas, thank you for taking the time to write this review. We are so pleased you enjoyed our hotel! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

daniel l

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
4th time staying here in13 months-says it all
Bodde her 6 netter i oktober 2023
Svar fra Hotel Management den 6. nov. 2023
Dear Daniel, thank you for taking the time to write this review. We are so pleased you enjoy our hotel and love staying with us! We love having you! We greatly look forward to the opportunity to welcome you back next time. - Holiday Inn Express & Suites Richland

8/10 – Bra

Jennifer

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We got to check in early and use the pool. Great pool with basket ball hoop for our boys to use. They loved it. The only issue is the work out area was a bit warm at 73 dg and the ac wouldn't come on - notified front desk.
Bodde her 1 natt i november 2023
Svar fra Hotel Management den 6. nov. 2023
Dear Jennifer, thank you for taking the time to tell us about your experience. We are so pleased you enjoyed our pool! We apologize for not meeting your expectations with our fitness center room temperature. We use feedback, such as yours, to make continuous improvements to the hotel. We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 3. nov. 2023
Dear Jennifer, Thank you for your positive rating response. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location!
Was good, elevator was super slow. Breakfast was ok, oatmeal was super mushy
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 1. nov. 2023
Dear Anonymous, thank you for taking the time to tell us about your experience. We are so pleased you enjoyed your stay overall. We apologize for not meeting your expectations with our breakfast oatmeal and elevator speed. We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

6/10 – Grei

Steven

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hot tub was initially filthy, with algae and debris floating in it. This was remedied the next day. My bathroom had dirt in the corners and tile grout. The shower head was terrible, and the shower curtain rod was damaged. The staff however was excellent snd helpful.
Bodde her 3 netter i oktober 2023
Svar fra Hotel Management den 26. okt. 2023
Hello Steven, thank you for taking the time to leave feedback for your stay. We apologize for the issues with the hot tub and your bathroom. We will be sure to review these comments with the team to bring out improvements for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great!! Hotel was awesome!! Will stay there every time we travel through the tri cities.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 23. okt. 2023
Dear Suzanne, thank you for taking the time to write this review. We are so pleased you enjoyed our staff and hotel! We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 23. okt. 2023
Dear Anonymous, Thank you for your positive rating response. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

8/10 – Bra

Dan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice place and the staff was good… never got the heat in the room to work… cookies in the evening was great
Bodde her 3 netter i oktober 2023
Svar fra Hotel Management den 16. okt. 2023
Dear Dan, thank you for taking the time to tell us about your experience. We are so pleased you enjoyed our staff and cookies! We apologize for the issues you had with the heater in your room. We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Hotel Management den 16. okt. 2023
Dear Linda, Thank you for your positive rating response. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

10/10 – Utmerket

Jean

Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 1. nov. 2023
Dear Jean, Thank you for your positive rating response. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

10/10 – Utmerket

Joshua

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and Quiet Hotel
Quiet and safe place to stay. Breakfast was good.
Bodde her 1 natt i oktober 2023
Svar fra Hotel Management den 5. okt. 2023
Dear Joshua, thank you for taking the time to write this review. We are so pleased you enjoyed our breakfast and hotel! We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Tanya

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The Breakfast was the best we've ever had at a breakfast included hotel!.
Bodde her 3 netter i september 2023
Svar fra Hotel Management den 3. okt. 2023
Dear Tanya, thank you for taking the time to write this review. We are so pleased you enjoyed our breakfast! We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and good value
Comfortable accommodation in well kept building. Nice breakfast
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 2. okt. 2023
Dear Richard, thank you for taking the time to tell us about your experience. We are so pleased you enjoyed our accommodations and breakfast. We greatly look forward to the opportunity to welcome you back in the future. - Holiday Inn Express & Suites Richland

6/10 – Grei

Joe

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Stay in room was great. Very peaceful and quiet. But guest wifi didnt work, and breakfast items were cold.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 21. sep. 2023
Hello Joe, thank you for taking the time to leave feedback for your stay. We apologize for the issues with the WiFi and quality of our breakfast items. We will be sure to review these comments with the team to bring out improvements for next time. We sincerely hope to see you again in the future. - Holiday Inn Express & Suites Richland

10/10 – Utmerket

Joann

Likte: Personale og service og overnattingsstedets bygg og tilstand
Could use USB ports in lamps
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 18. sep. 2023
Dear Joann, Thank you for taking the time to rate us. We always appreciate guest feedback and will review your comments about adding USB ports in our lamps. We are glad you enjoyed your stay and hope to see you again in the future. - Holiday Inn Ex

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The person at the front desk was helpful in the checkin process.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 18. sep. 2023
Dear Michael, Thank you for your time writing this review. We are always excited to hear when our staff is mentioned in a positive way! We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

10/10 – Utmerket

Brandy

Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was willing to help immediately. Even when they were short staffed.
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 12. sep. 2023
Dear Brandy, Thank you for your kind comments regarding our staff. We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland

10/10 – Utmerket

Erick

Bodde her 3 netter i september 2023
Svar fra Hotel Management den 11. sep. 2023
Dear Erick, Thank you for taking the time to rate us. We always appreciate guest feedback. We are glad you enjoyed your stay and hope to see you again in the future. - Holiday Inn Ex

10/10 – Utmerket

Zachariah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Hotel Management den 11. sep. 2023
Dear Zachariah, Thank you for taking the time to rate us. We always appreciate guest feedback. We are glad you enjoyed your stay and hope to see you again in the future. - Holiday Inn Ex

10/10 – Utmerket

Jessie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was so clean and comfortable. The front desk staff was outstanding. Thank you for making our stay so great. The best breakfast we had in a hotel in our 7729 miles.
Bodde her 1 natt i august 2023
Svar fra Hotel Management den 6. sep. 2023
Dear Jessie, Thank you for your incredibly kind comments regarding out staff and breakfast! We greatly appreciate having you as our valued guest and hope to have the opportunity to host you again in the future. Kindly,- Holiday Inn Express & Suites Richland