Hoteller i Richardsville

«Breakfast and the staff»

«Lousy coffee. Bugs in room»

«We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care ...

«Excellent choices for breakfast, rooms were large and clean.»

«Room was clean, breakfast was good, all amenities we needed were available.»

«I never leave negative reviews and overall we loved the hotel. Beware, however, the hotel charged me a balance remaining between them and Expedia stating I needed to seek a refund from Expedia for them underpaying my stay. I paid the same price on Expedia as the advertised hotel rate. I was also charged for parking on property and did not. I’ve left messages since my stay for the GM and have not heard back him.»

«tv never had signal so we could not watch anything. Thankfully we had ipad Stayed on 2nd floor and kids ran up and down hallways well into the night keeping noise!!!!»

«Very noisy nabouers til 1AM. Aircon was off when I entered the room, so it was pretty hot. Breakfast was very poor with cheap products, but free... Other than that free coffee in the morning, and rooms were clean and nice touch with TV displaying my name when I entered the room, welcoming me.»

«Would love to come back and hate that we only got to stay one night. Super clean and comfortable run and house. So nice to be able to enjoy coffee on the front porch in the morning and choose between incredible breakfast options.»

«Room smelt like sewage»

«The room was clean. Staff was polite and attentive to my needs. The breakfast time should be extended to 10am. Parking was fine . Overall pleasant stay»

«Very nice check-in person. Room was clean, showers were hot, bed was comfortable.»

«Convenient, not too far from Quantico where we needed to go. Only place I could find with two separate bedrooms, which was extremely helpful.»

«They didn't have a room for us»

«For a night stay the room was very clean. No complaints.»

«Breakfast buffet was good. Staff were friendly but seemed limited and unsure when an issue arose with a charge to my room. Apparently staff that checked me in did not do something correctly, resulting in charges to my room. The manager did get it resolved when I checked out.»

«The property is undergoing significant renovations. They do not disclose this until you get there. This should be disclosed before the guests arrive. Things are kind of a mess. And the whole place smells like a construction zone. Normally, has been a nice place when they have their stuff together. Personally, I believe the place should be closed until the renovations are complete. But if not, let guests know what is going on in advance.»