Søk etter hoteller i Kendall County

«Usually free breakfast is pretty bad, but this one was quite good. Mini omelets, hot cinnamon rolls, oatmeal, yogurt, fruit - plenty of choices and good quality. The beds were comfortable and we didn’t hear a lot of noise in the hotel itself or from the busy traffic outside.»

«The Manager was very rude and made me feel like I was disturbing him each time my key card locked me out and he needed to reset it. The keurig in my room was clogged and barely dripping yet the manager insisted it was fine and didn't feel the need to correct the problem or replace it. Then he publicly yelled at me chasing me down the hall because he didn't think I paid for the entire trip up front. Even the maids were embarrassed and he never apologized for his error for falsely accusing me. He ...

«Best option»

«We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the ...

«We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there ...

«Pool was not clean and room was not that clean and hallways were dirty.»

«Clean Room»

«The bed was comfortable and the water hot. Definitely needs some updating. They need a better handyman. Caulk around the base of the tub looked terrible. It was very hard to close my door to get it to stick & lock. It needs adjusting. It shouldn’t take me 5 tries of slamming the door to get it to catch. My shower curtain needs replacing. Refrigerator motor noisey Staff was nice. They’re trying hard to make things better. I give them a B+.»

«Blinded didn't go down at all and I had to fix the TV to get it to work»

«This was an incredibly odd experience from start to finish. I was double charged for the entire stay the moment I walked in the door and was told that's a standard but I was also told that if the charge did go through they would take care of it. So I'm not sure if it's a standard or if they were unsure it was supposed to happen that way. We arrived and noticed the beach volleyball court was totally overgrown. The pool was not full and wouldn't be during our stay. They did not have an ice machine ...

«The employee dreas* , was an absolute delight upon arrival . She went above and beyond for how kind she was so every single guest !! Very kind to have someone who is that lovely to each person arriving even after 12 hours .»

«My room had stains on the sheets, pubic hair in the shower, microwave didn't work, pool was shut down, and breakfast had a lot to be desired.»

«Do you enjoy MOLD? How about cigarette burn? Are you missing a dirty trash filled room from your vacation? How about rude staff? This place will be perfect for you! The price of this place (wouldn’t even consider it a motel let alone hotel) was too expensive for how little care is taken of this property. Don’t waste your time or your peace of mind on booking this atrocity of a stay. Better off grabbing some cardboard and nuzzling up next to a stranger under a bridge than staying here. Wish I ...

«Clean room restaurant nearby»

«The staff was incredible. I accidentally double booked. They let me know and helped me to work it out with Expedia for a refund!»

«The room and staff were nice, however i booked the room specifically because of the hot tub. It wasn't working and no one said anything upon check in. And unfortunately a lot of loud kids. »

«We booked this room and arrived to find a family living there. The family said this has happened on several occasions. We called the host number and he said the property should not have been listed. I contacted Expedia and they refunded us the payment but we were left trying to find accommodations for 7 people last minute.»

«We did not stay at this rental. When we arrived the neighborhood was very sketchy. The parking lot was very torn up; the building had mold on the outside and some of the siding was in need if paint and repair. If the pictures of the rental had included pictures of the outside we would not have rented it. »