Ferieboliger i Charlevoix

«Pas déneigé, pas de bois, de savon, de rallonge pour le poêle à fondue, pas de retour, on devait avoir un rabais et rien eu. À ce prix, jamais je n’y retournerai. Déçue 😞 »

«fireplace didn't work, oven door wasn't closing, dishwasher top rack was broken and the hot tub water change was 54 days overdue. We emailed the hots a couple of times, someone came to check on ameneties but nothing was fixed during our week long stay»

«Very relaxing location. Love all aspect of the place. Kitchen fully equipped. Spa very enjoyable. Additionally when a safety concern arose, host’s team reacted promptly and to our satisfaction. Small issue with bed sheets cleanliness that was easily resolved on our own. »

«Beau chalet et tres propre, environnement calme et que dire de la beauté du paysage »

«A few things stand out as especially problematic:Loss of essential facilities — No working toilets or ability to clean up on your last day is a major disruption, not a minor issue. Overflowing dirty water into a lower-level shower is also a health and safety concern.Lack of timely response — Calling several times and only reaching voicemail when the situation is urgent would make anyone feel abandoned.Poor customer service — Finally getting through only to be put on hold because your French ...

«Communication with the host was excellent and friendly. The views from bedrooms, living room, and hot tub are stunning. Everything in the home is nice quality and up to date. Comfortable seating and sleeping. Could not have asked for a better place to stay for skiing at Le Massif de Charlevoix and snowmobiling. Just 5 to 10 min to downtown BSP, so very convenient.»