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Anmeldelser av Legendary Hotel Hella

2.5 out of 5
Legendary Hotel Hella
Thrudvangur 6, Rangárþing ytra, South Iceland

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 68 av totalt 255 anmeldelser." "
Rangering på 8 − Bra. 116 av totalt 255 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 255 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 255 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 255 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Tone

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Skuffende
Bodde her 6 netter i juli 2022

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dårlig snørydding! Trapp inn til resepsjon var livsfarlig. Flere som datt og slo seg der. Parkeringen foran var elendig ryddet for snø.
Bodde her 4 netter i februar 2018

2/10 – Forferdelig

anat

Bodde her 3 netter i september 2023

6/10 – Grei

Carl

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property was very outdated and carpets in hallway were stained & filthy, also kitchen was way under staffed, only 1 women trying to keep up entire dinning area by herself. This for the 3 nights I spent there.
Bodde her 3 netter i september 2023

2/10 – Forferdelig

Laura

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

2/10 – Forferdelig

shira

Bodde her 2 netter i september 2023

2/10 – Forferdelig

Ondrej

Bodde her 1 natt i september 2023

10/10 – Utmerket

Lance

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Lei

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is showing the wrong room pictures and description under the Family suits. The description and the pictures said “ separate bedroom, one living room’, actually they put all three beds in one room and the young reception person told me that he doesn’t know why the management put different room picture to make like one suit. It’s dishonest and cheating. He also doesn’t provide any manger or boss contact info, just said the boss will be back in 2 months. Very poor experience.

2/10 – Forferdelig

Stephen

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No rooms available
Booked my room in April 2023 for a one night stay in august. When I arrived I was told that there was no room available and that they had a “cabin” I could stay in with my wife. The cabin had a pallet for a front step a painted cement floor with 3 fold out beds and a dank odor. I told them That I would make other arrangements and left. Still awaiting a refund.
Front step
This was to be my room since the hotel was filled
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Erika

Reiste med familie
This hotel canceled on us the day we were supposed to check-in. Quite a frustrating experience coming off a five hour hike to find that we no longer had a place to stay for the evening. While Expedia customer service was able to help us find new accommodations, the only available property was a glamping resort nearby. And, while we were thankful to have something, this was quite a frustrating inconvenience for our trip. Additionally when we had told a few locals about our experience, they had mentioned that they have heard of similar experiences with Hotel Hella. All-in-all 0/5 stars. Stay away from this place.
Bodde her 4 netter i august 2023

4/10 – Dårlig

Emma

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Very disappointed with our stay, various problems which I shall list. Firstly the rooms are very dated from 70's unlike their revamped foyer and not at all soundproofed you can hear people walking around and talking. Immediately told only the foyer TV worked none of the room ones worked apparently. Our window did not close, noisy playground nearby and a car alarm kept going off at 5am one morning right outside. First night fire alarm went off at 11.30pm and no staff on site to sort out, also an annoying white flashing ceiling smoke alarm so had to wear eyemask to sleep. The light switches are linked to the plug sockets on one side of the room so my phone did not charge overnight which was pretty irritating. Shower cubicle very small with no cover over drain so was terrified of dropping items. No bathmat provided so used hand towels that they took away and didn't replace. On our three night stay the breakfasts just got worse and worse. No vegan dairy alternatives, and no teabags! Only coffee, awful herbal fruit tea and very watered down orange juice. Rubbery cold crepes if you were lucky to get there at the right time. Lukewarm meats and sliced cheese or toast and melon slices that's about it. The only good points were beds were comfy and hot water for shower plentiful, I would not recommend this place, our honeymoon did not feel special and I found the lack of even having teabags really very poor.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr gute Übernachtung in Hella
Schönes, sauberes & gepflegtes Hotel. Sehr gutes Frühstück und eigenes Bad am Zimmer - in Island nicht selbstverständlich. Zimmer waren auch sehr sauber und ruhig - Hella als Ort ist winzig. Das personal war sehr freundlich und ehrlich (Handy vergessen gehabt..) Wir haben zwei Nächte im Hotel verbracht und würden definitiv wieder kommen.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Søren

Bodde her 1 natt i juli 2023

8/10 – Bra

SURYANARAYANA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good area
Bodde her 1 natt i juli 2023

6/10 – Grei

John

Likte: Renhold
.
Bodde her 4 netter i juli 2023

6/10 – Grei

Joel

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
The staff was very nice and helpful. The building itself is older and needs some maintenance. A few things from our room, 1) the blackout curtains didn't cover the whole window which makes it difficult to sleep during the Icelandic summers - you will need a eye mask, 2) Our shower knob was broken off but it still worked, 3) smoke detector had tape over in a few places and 4) our sheets had some type of orange/brown stain on them.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Chongan

Likte ikke: Renhold og personale og service
Avoid this as much as you can!!! Their reservation system is a MESS!!!! They evicted us because they don’t have room available, and ask us to call Expedia at their lobby. Like this is non of their business :) Expedia customer service not able to reach out to them and we have to KINDLY ASK for them to pick up the phone (avoid the time when they are getting tip from another customer) :) Yes, they blamed us for ask them to pick us the phone when they are checking out another customer. So far the WORSE hotel experience ever!!! They want us to deal with all the situations and to appreciate everything they do for us. If you book the room when they have available, you are their god. If you got unlucky when they are not available, them you are a bug.
Bodde her 1 natt i juli 2023
Svar fra Legendary Team den 5. juli 2023
Chongan did not stay with us and managed to book very last minute (already after the check-in time), by mistake. Expedia was informed that this reservation must be cancelled, and it was cancelled. Still this person decided to write many reviews everywhere that our service is bad.

10/10 – Utmerket

Auður Jóney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mjög gott
Þetta var mjög þæginlegt og cosy hótel, við vorum mjög ánægð
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Michael

Reiste med partner
Likte ikke: Personale og service
I was asked by Expedia to comment on how the check process went. Well, there was no check-in, at all. Although we paid the room in advance through Expedia, upon arrival the receptionist told us the hotel was fully booked and our booking was confirmed only "due to an error in the hotel's system". They had us wait for about 45 minutes to see whether there was no cancellation on a room (we were offered coffee and tea as consolation) and then we were asked to look for another accommodation. This all happened late in the day, at about 9:00 pm! Luckily we managed to find another place to spend the night. We are now hoping for a speedy return of our money.
Bodde her 1 natt i juni 2023

6/10 – Grei

Philip

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
The property is tired. Better accommodation across the road and it’s cheaper too. Which we had booked there
Bodde her 1 natt i juni 2023

8/10 – Bra

Sydney

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Lei

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place.
Nice room clean, tidy and comfortable. Good breakfast and reasonably priced
Bodde her 1 natt i mai 2023

6/10 – Grei

Jonna

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property was old and things were broken. Walls were full of holes and you could see where previous furniture had been.
Bodde her 1 natt i mars 2023

6/10 – Grei

Flaminia

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Nel complesso ok anche se la struttura da fuori sempre abbandonata. Assolutamente da rifare la facciata. Lato positivo staff gentile e disponibile

8/10 – Bra

Róbert Karl

Bodde her 2 netter i mars 2023

6/10 – Grei

Georgene

Likte: Renhold og romkomfort
Clean but nothing special
Little hotel in a tiny town. It was kind of deserted and the on-site restaurant was closed so needed to go across the street for an average dinner. Hotel clean but small rooms and tiny bath. Breakfast was so so. Staff was friendly when you saw them, but overall a very average experience.
Bodde her 1 natt i oktober 2022

6/10 – Grei

Abdul Hamid

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

8/10 – Bra

Monique

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms nice, but hallway carpet needs to be replaced. Smelled a bit funny, but rooms didn’t and were spacious.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Tin Chia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

8/10 – Bra

Liora

Bodde her 3 netter i september 2022

8/10 – Bra

Garima

Reiste med familie og små barn
Likte: Renhold og personale og service
We received a fantastic room, so overall happy with this hotel. Room size was very large.
Bodde her 1 natt i august 2022

10/10 – Utmerket

Arnaldo

Bodde her 2 netter i august 2022

4/10 – Dårlig

Wei

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This property is more like guesthouse, not really a hotel even it has quite number of rooms. It is much over priced compared with Stracta Hotel cross Route 1. It’s mattresses were in very poor condition and soft.
Bodde her 2 netter i august 2022

6/10 – Grei

Istvan og morton grove

Reiste med familie
Likte: Renhold og personale og service
The room has no microwave and refrigerator but the breakfast is good
Bodde her 1 natt i august 2022

10/10 – Utmerket

Cláudia

Bodde her 1 natt i august 2022

8/10 – Bra

Heini

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
all works good
Bodde her 1 natt i august 2022

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

10/10 – Utmerket

Rose Mary

Bodde her 1 natt i august 2022

6/10 – Grei

allan

Bodde her 1 natt i august 2022

8/10 – Bra

David Tak

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022

6/10 – Grei

Susan

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The location was convenient for southern Iceland. The staff was very friendly. There's gas, groceries and a bakery within walking distance.
Bodde her 4 netter i juli 2022

8/10 – Bra

Donald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Immediate area was just okay.
Bodde her 1 natt i juli 2022

8/10 – Bra

Lorena Perea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La habitación que nos dieron para 4 estuvo enorme y muy acogedora, el baño no me gusto por que se salía el agua por todas partes, desayuno muy bueno
Bodde her 1 natt i juli 2022

8/10 – Bra

Eric

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, friendly staff. Good breakfast buffet
Bodde her 5 netter i juli 2022

10/10 – Utmerket

Neil

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The highlight was the friendliness and helpfulness of the staff. They were just wonderful.
Bodde her 3 netter i juli 2022

8/10 – Bra

Jose

Bodde her 2 netter i juli 2022

8/10 – Bra

Haraldur

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Décevant pour le prix, il y mieux pas loin...
Hotel qui mériterai une bonne rénovation : moquettes sales et usées dans les parties communes, pas d'ascenseur, pas de repas sur place hormis le petit déjeuner qui reste basique (pas de café avec broyeur de grain, mais un café "coulé" à l'américaine, pas de viennoiseries), problème d'évacuation d'eau dans la douche, tv sans programme, wifi correcte... Je n'y reviendrai pas...
Bodde her 3 netter i juni 2022