Utsikt fra rommet
Sjekk tilgjengelighet

Anmeldelser av Serenade All Suites - Adults Only Resort

5 out of 5
Serenade All Suites - Adults Only Resort
Cabeza De Toro, Punta Cana, La Altagracia

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 426 av totalt 687 anmeldelser." "
Rangering på 8 − Bra. 153 av totalt 687 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 687 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 687 anmeldelser." "
Rangering på 2 − Forferdelig. 20 av totalt 687 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Johan

Bodde her 3 netter i oktober 2023
Svar fra Anthony Adames (Social Media Manager) den 4. nov. 2023
Estimado Johan Para nosotros es un placer comunicarnos con usted, Gracias por evaluar nuestros servicios lamentamos no haber llenado completamente sus expectativas, pero estamos trabajando cada día para mejorar en todos los aspectos Saludos Cordiales

10/10 – Utmerket

Liza

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La estadía estuvo excelente, servicio, facilidades, restaurantes…. Muy satisfecha
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Dorota

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great clean place great food excellent service
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Matt

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was anazing
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Mario Enrique

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay,friendly staff!!
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

6/10 – Grei

Melissa Mercedes Mota

Reiste med partner
Likte: Renhold
I dont think the VIP upgrade is worth it, besides everything else is worth it.
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only

10/10 – Utmerket

Claudia Esther Martin

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall stay was amazing, loved the staff.
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

8/10 – Bra

Jisselle

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Resort was beautiful, staff was great but they need better food options for lunch and entertainment at night. Everything was at a walking distance to the family side but you’d expect the adult side to have more things to do at night than the family side.
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

6/10 – Grei

Vince

Likte: Renhold og personale og service
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Yamileydis

Likte: Renhold og fasiliteter
Buenísimo me encantó todo 👌
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Miguel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

8/10 – Bra

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

10/10 – Utmerket

Scott W

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very laid back environment. Had a great time relaxing and unwinding.
Bodde her 7 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Inna

Likte: Renhold
Overall it was a nice resort, but pretty small and limited restaurants. If you go to the adults only section you are NOT allowed to go to the restaurants on the other side. Theres only one breakfast buffet, 2 lunch options and 4 dinner. Food was a 4/10. Bars close at 6pm and then your only option is the lobby piano bar or the sports bar which had the WORST drinks. No activities during the day, limited ones at night.
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Beleanet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the best place to stay if you want to relax and have a good time. I met incredible people. The staff is super friendly and they do whatever they need to do to make you happy. I would recommend this Hotel and I will be back soon. Great experience.
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Nikyia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 27. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

10/10 – Utmerket

MARIAH

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10 experience. The staff was extremely nice and accommodating. The food was great. I would definitely come back.
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Samantha A

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The propertyand rooms were beautiful
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Venunye

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and the workers there were very friendly and helpful. They don’t all speak English but they do their best regardless. The activities with Pineapple were a highlight as well as the foam parties!! The on resort club is okay but the dj takes requests but I wish that space in particular was better cooled. Big tip, BRING BUG SPRAY!! Mosquito repellant in particular they follow you everywhere at night but I never had an issue by the pool.
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

6/10 – Grei

Georgina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was nice, however for it being an all adult resort I would have expected a little more activities for adults in the pool . Snack bars more places to grab snacks .
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only

10/10 – Utmerket

Natalie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay overall. The travel club folks were annoying, and need to learn that no means no.
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

2/10 – Forferdelig

Nasia

Likte ikke: Renhold
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only

10/10 – Utmerket

Cassandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and maintained resort. Lots of staff around and very friendly. Pools were always clean, beach had a lot of kelp
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Shanell og Mount Vernon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel. Very well maintained.
Bodde her 8 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest We are pleased to know that your stay at our resort has been positive and that you will have great memories of your stay with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Veladee

Reiste med en gruppe
Likte: Personale og service og fasiliteter
My friends and I stay at the property for 5 days and 4 nights. It was a nice room and the A/C was excellent with the high temps outside. The main issues we had with our room was that our door didn’t lock unless we slammed it shut and even then sometimes it would knock out the power. In the hallway on the 3rd floor there was mold on the wall. We stayed on the adults only side and there wasn’t much entertainment going on but when we went to the family side they had everything. The club was upstairs in the same building as the lobby. All of the entertainment was on the family side of the resort. We were told that we were going to get a tour of the resort but turns out it’s a time share meeting. My advice is to take the time to go explore both sides of the resort if you decide to stay at the adults only section. Overall, it was a cool resort to stay at and everyone was friendly. The access to the beach was perfect and highly suggest doing the party boat, it was a great time.
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Jerrod

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The all adults side is quiet! The swim up pool bars closes early
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

4/10 – Dårlig

Thomas

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only

10/10 – Utmerket

Julian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

8/10 – Bra

Nasia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very nice property. It is pretty small but I found that to be good I wasn’t interested in a place too big. The pool does close at 7 which I think is pretty early. Visited on a girls trip and the adults side was definitely couple heavy although we were able to make friends with another group of girls. Food was decent the burgers were probably the best thing to me. As well as the breakfast. I would recommend this property!
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Dulce

Likte: Renhold og personale og service
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 25. mai 2024
Dear Guest We are very happy to know that we have met your expectations and that you have spent a beautiful vacation with us. We hope to see you again soon at our property. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

VLADIMIR

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t like the smell OUTSIDE the property. Specifically in front of the property.
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

10/10 – Utmerket

Marsha

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is beautiful and well taken care of. The employees are very nice and helpful. Only complaint is I wish there was more diversity and more English speaking employees. But overall it was a great hotel. I would definitely stay there again
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Destiny

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food was ok need improvement only thing good was hibachi & Italian food also need to serve more portions
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Jazmine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a new property just opening in October 2023. The food is amazing, the staff are friendly. Overall a great stay. If you are looking to relax then this is your place. There isn't much entertainment at night - but I think this is because it is a newer resort. There were two gentlemen that did get the party started with some activities during the day and at night. Overall a great stay. I would definitely come back to visit.
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Joseph

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 23. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

6/10 – Grei

Sherita Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was quiet with limited Adult only vibes. Catered to older retired travelers.
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Estimado Huésped Para nosotros es un placer comunicarnos con usted y que haya elegido esta propiedad como su destino turístico vacacional.Lamentamos los inconvenientes presentados en su estadía, estaremos tomando en cuenta estos puntos ya mencionados para presentarlo a cada uno de nuestros jefes departamentales con el objetivo de mejorar cada día más. Saludos Cordiales Att: Equipo de Dirección del Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Miguel Concepción

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bonito Hotel
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

8/10 – Bra

Pete

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food was average and a small language barrier
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

6/10 – Grei

Joseph Lee

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only

8/10 – Bra

Eureka V

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was nice and very laid back. If you looking for more fun and more activities seek other places cause this ain’t the place for it. Buffet is the same every day nothing really changes. You do have the steak house where you have to reserve thru the app, so make sure you get the app. Overall my stay was a 8/10
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Evelyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall 5/5 experience really and truly. The resort was very beautiful,clean and lively. Staff were all friendly and accommodating even with some language barriers at times. My room came with a butler/personal attendant Melvin Santana ! He was amazing. Always responded to any room service requests (bucket of ice mainly haha) professional & informed me of all the dining options on site as well as any events going on during my stay. The food was very good. 8.5/10 . Just wish they had some more authentic/local-type Dominican cuisines. But In comparison to other resorts I’ve been to, hands down Serenade All Suites are ranked #1 with quality of food. There are also many options of great food off the resort nearby
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

8/10 – Bra

Neil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Jorge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno y en especial las personas de la área de recepción y los restaurantes muy amables y atentos. Me encantó el servicio y el tratado de la área de café y barra de bebidas del Lobby del Hotel. Lo recomiendo y volvería a visitarlo
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Yenisleidy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was fantastic,everything was super clean,all the food fantastic,all the wonderful persons that make me feel happy thank you so much for your hard work and fantastic hotel and dedication
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 21. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

10/10 – Utmerket

Angela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like everything, the resort is amazing ,all the pools are very clean and beautiful and the service is excellent, food amazing, love it
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 20. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

10/10 – Utmerket

Jean max

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is so clean and specially the food is great. Highly recommended ⭐️⭐️⭐️⭐️⭐️
Bodde her 4 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 20. mai 2024
Dear Guest, it is a pleasure for us to communicate with you, we are nothing but grateful for the excellent rating of our property since our goal is to be able to satisfy all the needs of our guests and provide them with an unforgettable vacation.We hope to see you again soon with us. Kind Regards.Management Team of the Serenade All Suites Adults Only

8/10 – Bra

Gladymir

Likte: Renhold og overnattingsstedets bygg og tilstand
Some staff are very nice and some staff our very weird and move funny and some spots around the hotel smells like a sewer
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 20. mai 2024
Dear Guest We are pleased to communicate with you. We appreciate the valuable rating you have given us and we feel more than pleased to know that your stay at this property was of total satisfaction. We hope to see you again soon on vacation with us. Kind regardsAtt: Management Team of the Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Marilie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente hotel!
Bodde her 3 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 20. mai 2024
Estimado Huésped es un placer saber que su estancia en nuestro resort ha sido completamente satisfactoria y ha pasado unos excelentes días con nosotros esperamos volver a verlos pronto por aquí. Saludos CordialesAtt: Equipo de Dirección del Hotel Serenade All Suites Adults Only

10/10 – Utmerket

Andrzej og Elmhurst

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice resort, everything is new, beautiful rooms, delicious food, beautiful beach, very clean water. I recommend it!!!!
Bodde her 5 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 20. mai 2024
Dear Guest, it is a pleasure to know that your stay at our resort has been completely satisfactory and you have spent some excellent days with us. We hope to see you here again soon. Kind regardsAtt: Management Team of the Serenade All Suites Adults Only Hotel

2/10 – Forferdelig

Natalia Carina

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This properties is not safe, They don’t clean the pools, They don’t pick up all the drinks around the pool for the next day, Food is not the greatest , entertainment was horrible, drinks are the cheapest one in Dominican Republic , The property smells horrible like feces everywhere , toilets get clot, Air conditioners were not the greatest , Overall, a horrible experience !!!!
Bodde her 8 netter i mai 2024
Svar fra Anthony Adames (Social Media Manager) den 22. mai 2024
Dear Guest For us it is a pleasure to communicate with you.We appreciate your comments and we regret the inconveniences presented during your stay, we will be taking into account these points already mentioned to present it to each of our department heads with the aim of improving every day.Kind Regards.Management Team of the hotel Serenade All Suites Adults Only