Dear Elizabeth Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our hotel did not live up to your expectations. We are sorry to hear that the attention you received from our staff was not what you expected. We will take immediate steps to address any attitudinal or behavioral issues you experienced during your stay.Regarding your comments about our restaurants, we sincerely regret any inconvenience you experienced. We will review the procedures in our restaurants to ensure that all guests enjoy a smooth and pleasant experience. We regret that the rooms did not meet your expectations, we will take your feedback into consideration as we are constantly looking to improve our facilities in order to provide a comfortable and pleasant space for our guests. We hope to have the opportunity to welcome you again in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction.Best regards

Dear Haleh Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are very happy to know that you enjoyed your stay at our resort and that you had an excellent experience. We sincerely appreciate your kind words about our friendly and helpful staff, as well as our clean rooms and food. We strive to provide our guests with unforgettable moments and it is a pleasure to know that we have met your expectations. Your satisfaction is our greatest reward and it fills us with joy to know that you were able to fully enjoy your time with us.We hope to have the pleasure of welcoming you back in the future for another equally memorable stay. Best regards

Estimado José Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel.Lamentamos sinceramente saber que su experiencia con nosotros no estuvo a la altura de sus expectativas. Respecto a sus impresiones sobre las instalaciones, llevaremos a cabo una evaluación exhaustiva de todas las áreas del hotel para identificar cualquier problema estructural o estético que requiera atención inmediata. Nuestro equipo de mantenimiento trabajará en la implementación de medidas correctivas para restaurar las instalaciones a su estado óptimo.En cuanto a los inconvenientes del baño y el aire acondicionado, queremos ofrecer nuestras disculpas más sinceras por los inconvenientes causados. Entendemos lo importante que es contar con estos servicios durante su estadía, y nos comprometemos a resolver estos problemas de manera prioritaria para garantizar el confort y la comodidad de nuestros huéspedes en el futuro.Por último, con respecto al incidente de los jabones, esto es completamente inaceptable y reforzaremos nuestros protocolos de limpieza e inspección para evitar que este tipo de situaciones vuelvan a ocurrir.Esperamos tener otra oportunidad para recibirle nuevamente en un futuro cercano y brindarle una experiencia mucho más memorable, demostrando que nuestro compromiso es su satisfacción. Saludos cordiales

Dear Helena Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience did not meet your expectations and that you faced some inconveniences during your stay.We regret your impressions about the cleanliness of your room and bathroom, as well as the absence of clean sheets and bath towels. This in no way reflects the quality standards we strive to maintain in our establishment, so we will investigate what happened and implement improvements to prevent this type of situation from happening again. We regret any inconvenience experienced with the service of our staff, the behavior you describe is completely unacceptable and is not in line with the values and service standards we uphold at our hotel. We will take immediate steps to address this issue and provide the necessary additional training to our team to ensure that similar situations do not occur again in the future.We look forward to having another opportunity in the future to welcome you and provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Dear Robyn Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are very happy to know that you enjoyed our excellent food and that our staff was able to provide you with friendly and attentive service.We regret your impressions about the condition of our elevators and will take immediate steps to ensure more regular and efficient elevator maintenance. Your feedback is critical in helping us identify areas of improvement and ensure that our guests have a comfortable and safe experience during their stay.We look forward to having the pleasure of welcoming you back in the future and providing you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Holly Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are pleased to know that we were able to meet your needs by arriving two days early and that we were able to welcome you with ease. It is gratifying to know that you enjoyed our gastronomic offerings, where we strive to use fresh ingredients and offer a selection of quality beverages. Your compliments on the food and beverages motivate us to continue to improve and maintain our standards of excellence.We would be honored to welcome you back on your next trip and provide you with more memorable experiences. Best regards

Dear Tamara Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel.We are very pleased to know that your stay at our property was satisfactory and that our service met your expectations.Our main goal is to provide our guests with a peaceful and relaxing environment where they can enjoy a memorable vacation. It is very gratifying for us to know that we were able to provide you with that experience during your visit.We hope to have the privilege of welcoming you back in the near future to provide you with more memorable experiences. Best regards

Dear Dinesh. Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that we have shared your impressions about your experience at our hotel.We are committed to making continuous improvements to our facilities and are taking your feedback seriously to identify areas that require immediate attention.We want you to know that we are already working on plans to update and improve our facilities, with the aim of offering a more modern and comfortable experience to our guests. Your feedback is invaluable to us as we look for ways to raise our standards and provide an exceptional experience to all of our guests.We hope to have the opportunity to welcome you again in the future and offer you a more memorable experience.kind regards

Dear Johnnny We thank you very much for choosing us. We are very pleased to know that your stay has been totally satisfactory, largely due to the efforts of the team who have taken the credit for your recommendation.We hope to have the honor of welcoming you back to your second home to enjoy new and memorable vacations. Kind regards.

Dear Melissa.Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that you have shared your impressions about your experience at our hotel.We are pleased to know that you enjoyed our privileged location and that the rooftop pool was one of your favorite places to enjoy the views of the cruise ships and the surroundings.However, we are deeply sorry that your experience regarding pool cleaning did not live up to your expectations. The cleanliness and maintenance of our facilities is of utmost importance to us, and we are saddened to know that we did not meet your standards during your stay. We will take your feedback seriously and will work diligently to address any cleaning and maintenance issues at our pools to ensure a clean and healthy environment for all of our guests.Likewise, we would like to express our apologies for the state of rust you observed in the lower pool. These types of issues do not reflect our usual quality standards and we are committed to taking the necessary steps to remedy this situation in a timely manner.On the other hand, we are happy to know that you enjoyed our breakfast and that you found the lunch options satisfactory during your stay. We value your positive feedback in these areas and are pleased to have contributed to a pleasant dining experience.We understand your preference to explore off-site dining options, and we're glad you found satisfying restaurants and massage services nearby that complemented your travel experience.We sincerely hope to have the opportunity to welcome you again in the future and to show you that we have taken your comments seriously to improve our offer and services.Kind regardsGeneral Management Crown Paradise Club

Dear Monique Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate your sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our hotel did not live up to your expectations and that the treatment received by our front desk staff was not as expected. The satisfaction of our guests is our top priority, and we are sorry to hear that we did not meet your expectations in this regard.We take your comments very seriously and will share them with our front desk team to address any concerns and improve our service standards. We value each of our guests and regret any inconvenience you experienced during your stay.We hope to have the opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Antoinette Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions about your experience at our hotel.We sincerely regret to hear that your experience at our hotel did not live up to your expectations. We regret your impressions about the rooms, we are constantly looking for ways to improve and your comments do not help to identify aspects that require our attention. We regret the inconvenience with the buffet. It is not the standard we strive to maintain and we will take immediate steps to address these issues and ensure that the necessary precautions are taken to maintain the quality and hygiene of our food at all times.We look forward to the opportunity to welcome you back in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Olujide Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions about your experience at our hotel. We are glad to hear that you enjoyed your stay with us and that you were able to take full advantage of our facilities. It is wonderful to know that you found our pool and beach access satisfactory.As for the beverage, we strive to offer a wide selection of beverages to suit the tastes of all our guests, and we are pleased that you enjoyed them.We look forward to welcoming you back in the future for more memorable experiences. Best regards

Estimado Rafael Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Nos complace saber que disfrutó de nuestra atención del personal, el nivel de seguridad y nuestro servicio todo incluido.Tomamos en serio sus sugerencias sobre la iluminación y el mobiliario de las habitaciones. Estamos constantemente trabajando en mejorar nuestras instalaciones para ofrecer la mejor experiencia posible a nuestros huéspedes. Su retroalimentación nos ayuda a enfocarnos en las áreas que necesitan más atención.Esperamos tener la oportunidad de recibirle nuevamente en el futuro para brindarle más experiencias memorables. Saludos cordiales

Dear Joanna Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are very happy to know that you had an incredible stay at our hotel. We sincerely appreciate your kind words about our staff and our facilities.We are honored to have contributed to making your experience such a positive one. We strive to provide friendly and helpful service to all of our guests, and we are pleased to know that our actions made a difference during your stay.We pride ourselves on offering a stunning pool and beach for our guests to enjoy and relax. We are glad to hear that you were able to enjoy these amenities to the fullest during your time with us.We look forward to having the pleasure of welcoming you back in the future and providing you with another memorable experience. Best regards

Dear Jose We thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have a closer approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards

Dear Eric Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are very happy to hear that you enjoyed our beautiful pool, found good food and received friendly service from our staff.We strive to provide a memorable and satisfying experience for all of our guests, and it is gratifying for us to know that we met your expectations. We also appreciate that you recognize the value we offer, as we work hard to provide excellent value for money.We look forward to having the pleasure of welcoming you back in the future and providing you with another memorable experience. Best regards

Estimada FabiolaLe agradecemos mucho por habernos elegido para sus vacaciones. Nos complace mucho saber que su estancia ha sido totalmente satisfactoria. Esperamos tener nuevamente el honor de recibirles en su segunda casa para disfrutar de nuevas y memorables vacaciones.Saludos cordiales.

Estimado Rodrigo Le agradecemos mucho por habernos elegido para sus vacaciones. Nos complace mucho saber que su estancia ha sido totalmente satisfactoria. Esperamos tener nuevamente el honor de recibirles en su segunda casa para disfrutar de nuevas y memorables vacaciones.Saludos cordiales.

Estimada Claudia Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Lamentamos sinceramente saber sobre el incidente que experimentó durante su estancia con nosotros y pedimos disculpas por cualquier inconveniente o malestar que haya causado. La seguridad y el bienestar de nuestros huéspedes son nuestra máxima prioridad, y tomamos sus comentarios muy en serio.Investigaremos a fondo el problema que menciona con el puente a alberca y tomaremos medidas para abordar cualquier riesgo potencial. Nuestro equipo de mantenimiento será notificado para implementar mejoras. Queremos que sepa que estamos revisando internamente nuestros protocolos de respuesta a emergencias y entrenando a nuestro personal para garantizar que situaciones como estas sean manejadas con la sensibilidad y la atención necesarias en el futuro.Esperamos tener otra oportunidad para recibirle nuevamente en un futuro cercano y brindarle una experiencia mucho más memorable, demostrando que nuestro compromiso es su satisfacción. Saludos cordiales

Dear Khadija Thank you very much for choosing us for your vacation. We are very pleased to know that your stay was totally satisfactory. We look forward to the honor of welcoming you back to your second home for another memorable vacation.Best regards.

Dear Hernestina We thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have a closer approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay.Best regards

Dear Maria Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We sincerely regret to hear that your experience with the shower and housekeeping service was not up to your expectations during your stay. We want you to know that we take your impressions very seriously and will take steps to address these issues effectively.We will review our hot water systems to ensure that all of our guests enjoy proper shower temperature at all times. We will also strengthen our review process to ensure that towels are provided in a timely and consistent manner during housekeeping.We look forward to the opportunity to welcome you back in the future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction.Best regards

Dear DonnaThank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are sorry to hear that you experienced some inconveniences with the maintenance of the hotel. We take your impressions seriously and will work to address these issues in a timely and effective manner.We are pleased to hear that, overall, you found the price to be commensurate with your experience. We have also noted your comment about the music, we will take into consideration your feedback on the volume and style of music to ensure we create a more relaxed and appropriate environment for all of our guests.We value your feedback as it helps us to identify areas of improvement and ensure that we can provide a more satisfying experience for our guests in the future.We look forward to the opportunity to welcome you back in the future and provide you with a much more memorable experience. Best regards

Dear Manuel We thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have a closer approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards

Estimada Amira. Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Lamentamos profundamente que su estancia no haya cumplido con sus expectativas y que haya experimentado dificultades con respecto a la comida, los servicios, la atención del personal y el estado de nuestras instalaciones.Respecto a su comentario sobre la calidad de la comida, deseamos ofrecerle nuestras más sinceras disculpas si no cumplimos con sus expectativas gastronómicas durante su estancia. Nos esforzamos por ofrecer una experiencia culinaria de alta calidad. Tomaremos sus comentarios en consideración y trabajaremos con nuestro equipo de cocina para mejorar la calidad y variedad de nuestra oferta gastronómica.En cuanto a los servicios y la atención del personal, lamentamos profundamente cualquier inconveniente que haya experimentado. La satisfacción de nuestros huéspedes es nuestra principal prioridad, y nos duele saber que no recibió el nivel de atención y servicio que se merece. Investigaremos a fondo sus preocupaciones y tomaremos las medidas necesarias para abordar cualquier deficiencia en el servicio y mejorar la experiencia general de nuestros huéspedes.Respecto a su observación sobre la preferencia de atención hacia el turismo extranjero, queremos asegurarle que en nuestro hotel valoramos y tratamos con igual consideración a todos nuestros huéspedes, independientemente de su origen o nacionalidad. Lamentamos cualquier percepción errónea que pueda haber tenido y nos comprometemos a reforzar la formación de nuestro personal para garantizar un servicio imparcial y equitativo para todos.Por último, con respecto al estado de nuestras instalaciones, agradecemos tu observación. Nos tomamos muy en serio el mantenimiento y la limpieza de nuestro hotel, y estaremos investigando cualquier problema que pueda haber contribuido a la percepción de deterioro. Tomaremos las medidas necesarias para abordar cualquier área que requiera atención y para mantener nuestras instalaciones en óptimas condiciones para el disfrute de nuestros huéspedes.Una vez más, le pedimos disculpas por cualquier inconveniente que haya experimentado durante tu estancia y te agradecemos sinceramente sus comentarios constructivos. Valoramos su opinión y esperamos tener la oportunidad de recibirle nuevamente en el futuro para demostrarle que podemos ofrecerle una experiencia mucho más satisfactoria.Saludos cordiales

Estimada Irma Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Lamentamos sinceramente saber que su experiencia en nuestro hotel no ha estado a la altura de sus expectativas. En cuanto a sus impresiones sobre el estado del hotel, tomamos muy en serio la apariencia y el mantenimiento de nuestras instalaciones. Estamos constantemente trabajando en mejoras y renovaciones para asegurarnos de que nuestros huéspedes disfruten de un entorno cómodo y agradable durante su estadía.Respecto a la actitud del personal, lamentamos profundamente cualquier experiencia insatisfactoria. Nuestro objetivo es proporcionar un servicio excepcional y nos aseguraremos de abordar este asunto con nuestro equipo para garantizar que todos nuestros huéspedes reciban el trato cortés y profesional que merecen.En cuanto a las bebidas, lamentamos saber que no cumplieron con sus expectativas. Revisaremos cuidadosamente la calidad de nuestras opciones de bebidas para garantizar que estén a la altura de nuestros estándares y satisfagan las preferencias de nuestros huéspedes.Esperamos tener la oportunidad de recibirle nuevamente en un futuro cercano y brindarle una experiencia mucho más memorable, demostrando que nuestro compromiso es su satisfacción. Saludos cordiales

Estimado Sergio Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Nos complace saber que disfrutó de la calidad y preparación de nuestros alimentos.Respecto a sus impresiones sobre el espacio en áreas comunes, valoramos su retroalimentación y la tendremos en cuenta para futuras mejoras. Trabajaremos diligentemente para encontrar maneras de optimizar el espacio y garantizar que todos nuestros huéspedes puedan disfrutar de una experiencia cómoda y satisfactoria en nuestras áreas comunes.Esperamos tener la oportunidad de recibirle nuevamente en el futuro y brindarle una experiencia mucho más memorable, demostrando que nuestro compromiso es su satisfacción. Saludos cordiales

Dear Ann Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are very pleased to hear that you enjoyed your experience with us and found our property as wonderful as ever.Our team constantly strives to provide exceptional service and create a welcoming environment for all of our guests, so it is gratifying to receive such positive feedback like yours.We look forward to the privilege of welcoming you back in the near future and providing you with more memorable experiences. Best regards

Dear Elva Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We sincerely appreciate your comments about the variety of beers in our establishment. We value all suggestions from our guests, as they help us to continuously improve our services and better meet your needs.We take note of your suggestion and will share it with our management team to evaluate the possibility of expanding our beer selection to provide an even more satisfying experience for our guests.We look forward to the opportunity to welcome you back in the future and provide you with an even more memorable experience. Best regards

Dear Margaret Thank you very much for choosing us for your vacation. We are very pleased to know that your stay was totally satisfactory. We look forward to the honor of welcoming you back to your second home for another memorable vacation.Best regards.

Dear Jonathan Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate you sharing your impressions about your experience at our hotel. We sincerely regret to hear about the experience you had during your recent stay. We sincerely apologize for the inconvenience you experienced with the hot water supply. We understand how important this service is to your comfort and well-being during your stay with us.We greatly value your loyalty as frequent guests and are sorry that this time we did not meet your expectations. We take your comments very seriously and have shared your concerns with our maintenance team to address and rectify any issues with our hot water supply.We sincerely hope to have the opportunity to welcome you back and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Gracias por habernos elegido como destino de sus vacaciones en Puerto Vallarta y apreciamos que haya compartido sus impresiones sobre su experiencia en nuestro hotel. Nos complace enormemente saber que disfrutó de una estancia maravillosa en nuestro hotel. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas.Siempre nos esforzamos por brindar experiencias excepcionales a todos nuestros huéspedes, y saber que logramos hacer su estadía memorable nos llena de satisfacción. Estaremos encantados de darle la bienvenida una vez más y hacer todo lo posible para que su próxima visita sea igualmente excelente.Gracias por elegir nuestro hotel y por compartir sus amables palabras. Esperamos tener el placer de servirle nuevamente en un futuro próximo.Saludos cordiales

Dear Lorenia Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are very happy to know that you enjoyed your stay and that our team was able to provide you with friendly and attentive service at all times. Our guests' satisfaction is our top priority, and we take pride in knowing that we met your expectations.We are pleased to know that you found our resort beautiful and that you enjoyed the comfort of our facilities. Our goal is to provide our guests with a peaceful and relaxing environment where they can enjoy their time with us to the fullest.We sincerely hope to have the pleasure of hosting you again in the future and provide you with another memorable experience. Best regards

Dear Danton.Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that you have shared your impressions about your experience at our hotel.We are very pleased to know that you enjoyed the natural beauty we offer in our coastal environment. The beach is one of our most precious assets and we strive to keep it in excellent condition for the enjoyment of our guests.We hope your experience at our beach was relaxing and rejuvenating. We value your kind words and we will be happy to welcome you again so you can continue enjoying our beach paradise.Kind regards

Dear Jennifer.Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that we have shared your impressions about your experience at our hotel.We take the maintenance of our facilities very seriously and ensure that steps are taken to address any issues that may affect the quality of your stay.Regarding the waiting time during events or at times of high occupancy for breakfast and lunch. We are committed to improving our efficiency and services to ensure a smoother experience for all our guests during periods of high demand.We appreciate your feedback as it helps us identify areas of improvement and work on them. We hope to have the opportunity to welcome you again in the future and demonstrate the progress we have made.kind regards

Dear Douglas Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are glad to hear that you generally enjoyed your stay at our hotel. We are sorry to hear that our buffet did not completely meet your expectations. We value your impressions and will pass them on to our kitchen team so that we can improve and offer a more satisfying dining experience in the future. We hope to have the opportunity to welcome you again and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Estimado Jose Le agradecemos mucho por habernos elegido para sus vacaciones, nos alegra saber que su calificación hacia nosotros ha sido positiva, nos habría encantado saber que fue lo que más le gusto de su estancia, esperamos darle la bienvenida nuevamente. Saludos cordiales

Dear DerekThank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Genevieve Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear David. Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that we have shared your impressions about your experience at our hotel.We value your comments about the gastronomic variety and the different restaurants available. We are pleased to know that you especially enjoyed the menu offered in our French restaurant and that the Skybar became a memorable part of your stay.We take into account your comments about the quality of food and services at our restaurants and will work to improve further to meet our guests' expectations.It is gratifying to hear that you found our staff friendly and helpful. We'll pass on your praise to the entire team, who will feel motivated knowing they'll be contributing positively to their experience.We hope to have the pleasure of welcoming you again in the future and offer you an even more satisfying dining experience.kind regards

Dear madison. Thank you for choosing us as your vacation destination in Puerto Vallarta and we appreciate that you have shared your impressions about your experience at our hotel.We are glad to know that you generally enjoyed your stay and that most of our restaurants met your expectations.We are sorry to hear about your experience at Mediterranean Restaurant. We take your feedback regarding the quality of the food and the cleanliness of the venue very seriously, and will take immediate action to address these issues and improve our guests' experience at that particular restaurant.It is wonderful to know that you enjoyed the Italian restaurant and that you found all other aspects of your stay to be excellent. We will pass on your kind words to our entire team, who will be delighted to know that they helped make their experience unforgettable.We hope to have the pleasure of welcoming you again in the future and continue providing you with memorable moments at our hotel.Kind regards

Dear Chris Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We sincerely regret to hear that your second visit to the Crown Paradise in Puerto Vallarta did not completely meet your expectations, especially after your experiences at Crown Paradise Cancun. We appreciate your kind words towards our head concierge Ulises and Enrique, who strive to provide exceptional service to our guests.We understand that the location of your room did not meet your expectations, especially at a time as special as your 13th wedding anniversary. We sincerely regret any inconvenience this caused and will take your comments into consideration for future improvements.We hope you will consider giving us another opportunity in the future to provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards

Thank you very much for your kind opinion. We are very happy that your stay has been memorable.We hope you will visit your second home again very soon and enjoy a new memorable experience.Kind regards.

Dear Larry Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are very pleased to know that your stay at our hotel met all your needs and expectations for a satisfying vacation. We strive to provide a welcoming atmosphere and all the amenities necessary for our guests to enjoy a memorable experience.We look forward to having the pleasure of welcoming you back in the future and providing you with another memorable experience. Best regards

Dear Alyson Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We appreciate your kind words about our staff, especially Carlos, we are glad to hear that you enjoyed their charming service. We take note of your impressions about the food and the limited selection. We will review our gastronomic offerings to ensure greater variety and satisfaction for our guests.We understand your concerns about noise in the pools and beach bar areas. We will work to find a balance between providing entertainment for those who enjoy it and ensuring a quiet environment for those who prefer calm.We value your feedback on the value of your vacation in relation to the cost. We always strive to offer the best possible value for money and appreciate your comments in this regard.We look forward to the opportunity to welcome you back in the future and provide you with an even more memorable experience.Best regards

Dear Geraldine Thank you for choosing us as your Puerto Vallarta vacation destination and we appreciate you sharing your impressions of your experience at our hotel. We are glad to hear that you found our staff amazing and appreciate your compliments to them.We regret that the food did not live up to your expectations. We take the quality of our dining offerings very seriously and will review your impressions with our kitchen team to identify areas for improvement.Regarding the lunch schedule, we regret any inconvenience and will review our schedules to ensure that they better suit the needs of our guests. We will take into consideration your feedback on the availability of lunch venues and ensure greater availability of dining options during midday.We hope to have another opportunity to welcome you again in the near future and provide you with a much more memorable experience, demonstrating that we are committed to your satisfaction. Best regards

Dear Elizabeth We thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have a closer approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards