Hoteller nær Pudsey Leisure Centre

«Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in ...

« The host was pleasant and made us welcome on arrival but the condition and the cleanliness of the property decoration, the carpets and our bathroom in general was so poor that we decided not to stay and left the property. We think the 9/10 and the 10/10 reviews of the hotel are very misleading and we should have looked more carefully before booking. We hope the management improves the property and does well in the future however we would not go back to the hotel.»

«Apart from my room which was warm and comfortable but lacked a bath towel, with only a shampoo and a very little round soap being provided, the whole place seemed sad and lonely. The Reception was poorly lit and signed, and was cold and damp; I appeared to be one of only two guests staying on the Saturday night and the guests in the room next to mine kept their television on until 5.15am and periodically seemed to drop something heavy on the floor. I was much later arriving back, after my ...

«The hotel had a great location, close to everything we needed. The room was clean and tidy, and the overall atmosphere was nice and simple. However, the bed was not very comfortable, and the breakfast could definitely have been better – it was quite basic. One thing we really appreciated was the reception area. It was cozy and welcoming, and we loved that we could sit there with our guests in the evening. It made the hotel feel more like a home away from home. Overall, it was a pleasant stay, ...

«Greeted by a pleasant stain member. Flat was clean. Secure parking is a plus. Things could be improved if they had the following, welcome pack giving WiFi details etc, better equipped kitchen I.e tea towel, bin and more crockery, bathroom could do with bath mat and bedroom could do with bedside cabinet with bedside lamp »

«Fantastisk fint klassisk hotell, stort fint rom med topp bad. Hyggelig betjening og god frokost.»

«Good»

«Very cool bulilding »

«I thought I booked at Leeds Arena premier inn but Hotels.com booked me at premier inn at Wellington, very disappointed »

«Great stay! Very clean, good location, would recommend. »

«En av grunnene til å velge Hayles var gode komfortable rom. Dessverre fikk vi de minste rommene og rom i en nærliggende bygning. Det var skuffende sett i forhold til forventningene.»