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Anmeldelser av Panorama Hotel Prague

4 out of 5
Panorama Hotel Prague
Milevska 7, Prague

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 426 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 401 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 1000 anmeldelser." "

9,0/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Nicolai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Ivan Dvorak, General Manager den 1. mai 2024
Dear Nicolai,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Jan Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvorak, General manager den 4. jan. 2024
Dear Mr. Erik,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

8/10 – Bra

Alfred

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk utsikt over byen
Bra beliggenhet, nær Metro og et kjøpesenter. Fantastisk utsikt over Praha fra rommet. Panorama er et bra navn på hotellet.
Bodde her 4 netter i oktober 2023
Svar fra Ivan Dvořák, General Manager den 19. okt. 2023
Dear Alfred,Thank you very much for your feedback. We are glad that all the aspects of your stay were exactly what you wished for and we do appreciate that you took your time to write us a review. If we had a chance to welcome you in Panorama again we would be very happy!Best Regards, Ivan Dvořák, General Manager

8/10 – Bra

Erik Rikard

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel has seen it glory days. But its still a charm. The stuff is great. We arrived abit early after a long drive. But we got the room early. A plus for cheap carparking 😊.
Bodde her 1 natt i juli 2023
Svar fra Ivan Dvořák, General Manager den 25. juli 2023
Dear Erik,First of all thank you for choosing Panorama for your stay in Prague, but mostly thank you very much for such a kind review. We always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us and we are more than happy that you enjoyed your stay with us to the fullest. Once again thank you for staying in Panorama Hotel Prague and we will be happy to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 – Utmerket

Nicolai

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good hotel
Bodde her 3 netter i juni 2023
Svar fra Ivan Dvořák, General Manager den 18. juli 2023
Dear Nicolai,We are sincerely pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest! To see you again in our hotel would be a pleasure for us!Best Regards, Ivan Dvořák, General Manager

10/10 – Utmerket

Nicolai

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023
Svar fra Ivan Dvořák, General Manager den 19. mai 2023
Dear Nicolai,Thank you for your feedback, but mostly for choosing Panorama Hotel for your stay. We hope that you really enjoyed your stay with us and to see you again in Panorama would be a great pleasure for us!Sincerely, Ivan Dvořák, General Manager

6/10 – Grei

Morten

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2022

8/10 – Bra

Vigdis Marie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok hotell Sentralt kun 4 metro stopp til sentrum. Dårlig luft på rommet da det ikke var mulig å åpne vinduet.
Bodde her 5 netter i september 2022
Svar fra Ivan Dvořák, General Manager den 14. okt. 2022
Dear Marie Vigdis,We are sincerely pleased to receive a review from you. We appreciate your feedback since the highest customer satisfaction is our main goal. Even if some aspects were not completely as you wished for, we hope you had a pleasant stay with us anyway. We really look forward to accommodate you in our hotel again!Best Wishes, Simona

4/10 – Dårlig

Mikael

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Oppfylte ikke forventningene våre.
Vi fikk et rom som stank av tidl gjest, klimaanlegget fungerte ikke, varmen var ikke skrudd på. Rommet bar preg av å være gammelt og nok aldri pusset opp. Vi klaget på lukt, varme og klima og fikk beskjed om å åpne vinduet. Klimaanlegget ville etter hvert starte. En natt med lufting uten oppvarming holdt for oss. Neste dag vikk vi (motvillig og etter å ha klaget 2 ganger) nytt rom som var ok, men også dette rommet bar preg av elde. Frokosten var grei nok. Det blir nok ikke dette hotellet mer for vår del. For å skrive noe positivt: Betjeningen var korrekt og noen var direkte hyggelige. Lobbyen var veldig fin.
Bodde her 3 netter i desember 2019
Svar fra PA to GM den 9. des. 2019
Dear Mikael, thank you very much for choosing Panorama Hotel Prague for your stay and I am sad to see that you did not find your stay to your full satisfaction mainly due to the state of your room and inconvenience related to unpleasant climate inside. Please accept my apology for discomfort you have been facing in the previous room and I am glad that my colleagues provided you with another room which was convenient, although it should have been arranged immediately. I am happy to see that you enjoyed professional service and tasty breakfast and you also found our lobby to your liking therefore I do hope that we will have a chance to welcome you back in our hotel since there were positive aspects during your stay. Best regards Hana Mahmoud Personal Assistant to General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018
Svar fra Panorama Hotel Prague den 10. okt. 2018
Dear Guest, thank you for choosing Panorama Hotel and for taking time in giving us your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vennetur til praha
Flott hotell, fine rom med godt renhold. Servicen var veldig bra. Vi spiste på mezzo den første kvelden,ok mat men lang ventetid før vi fikk den.
Svar fra Personal Assistant to GM den 2. mai 2018
Dear Valued Guest, Thank you for your kind feedback. We are please to hear that you enjoyed the hotel, rooms and that our cleanliness and service were to your satisfaction. It was a pleasure to serve you. Please rest assured that your comment about the food delivery was shared with our Food and Beverage Manager and we will work on improvements. We look forward to having you again as a guest in our hotel. Kind regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Greit hotell
Greit hotell, men veldig ukomfortabel seng. Ligger et stykke unna senter, men god tilknytning med kollektivt og uber. Casino på hotellet er ingenting og anbefale. Fint shoppingsentre et par hundre meter unna. Velger nok et nytt hotell ved neste reise.
Dear Valued Guest, Thank you for taking the time to review your stay with us. I am sorry to learn of your disappointment with the bed and casino. I was pleased however that you found the shopping center Arkady next to our hotel to your satisfaction. Please don't hesitate to contact us with comments or suggestions and I hope that we will be in a position to welcome you back on a future trip to Prague. Kind regards, Radka Kopčová Personal Assistant to GM

8/10 – Bra

Marcus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dear Marcus, Thank you for taking your time to rate our hotel. I'm happy, that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

8/10 – Bra

Marcus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dear Marcus, Thank you for taking your time to rate our hotel. I'm happy, that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

10/10 – Utmerket

Ole Johnny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott
Velger nok dette hotellet neste gang jeg skal til Praha. Et stykke unna gammelbyen, men med Metro'en så nært var dette kjempe flott. Hotellet har egne taxi'er som frakter til/fra flyplassen osv.
Svar fra General Manager den 14. mars 2017
Dear Ole Johnny, Thank you very much for choosing our hotel for your trip to Prague and for giving us full 5 star rating, it is highly appreciated and I will share it with our associates. I'm looking forward to having you again as a guest in our hotel. Kind regards, Alexandr Kettner Quality Manager

10/10 – Utmerket

Flemming og Danmark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 stjerners hotel
Flot hotel der man enkelt kommer sig til gamlebyen og andre severdigheter. Metro enkel å benytte. Fin restaurant, serviceminded staff, serverer også lokale specialiteter, noe som må være et must når man er i Prag. Rummene vi boede i blev rengjort fint. Hotellets beliggenhed ikke ideel hvis man er dårlig til bens og vil bruge Metroen, men det kan man jo se før man bestiller. Føler at vi fik mere end vi betalte for, så godt var det ophold.
Svar fra General Manager den 1. sep. 2016
Dear Valued Guest, Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one. We look forward to welcoming you back to the hotel in the near future. Thank you. Mark Agnew General Manager

6/10 – Grei

Dejan og Norway

Likte: Renhold
Hotell mellom to byggeplaser
Vi var fire netter i denne hotellen. Rommet som var reservert og betalt med dobbeltseng var ikke ledig når vi kom og de tilby oss et annet rom med to enkeltsenger eller å betale et tillegg for annet rom. Etter lang samale fikk vi annet rom uten å betale noe. Vi kom på kvelden, men ble belastet for frokost og var ikke i frokostsalen. Hotellen ligger mellom to store byggeplasser og det er mye støy fra morgen tidlig til sent på kvelden. Også i helgen. Metro er i nærheten og det er lett å kome til sentrum. Også et butikksenter med rimelige priser enn i Paladium.

8/10 – Bra

Magnus og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God service, fin beliggenhet
Høflig og serviceinnstilt betjening. Eget taxi-tilbud til ulike severdigheter, sentrum og flyplass med faste priser uten at disse kostet merkbart mer enn andre selskaper. Cafe, bar og restaurant dersom man vil bli på hotellet. Rolig område utenfor sentrum, med shoppingsenter i nærheten og ikke langt til diverse restauranter.

8/10 – Bra

Ina

Likte: Renhold og personale og service
Svar fra Mark Agnew den 9. juli 2016
Dear Ms. Ina, Thank you for reviewing our hotel. Best regards, Mark Agnew General Manager

8/10 – Bra

Leanne Jacqueline

Reiste med partner
Likte: Renhold og personale og service
Our stay was very welcoming and easy to get into the centre of Prague. We did find the facilities dated and does need to be more modern. The bathroom had a broken tap and hairdryer and the pool was dated. It was good for the price and the beds were comfortable. Aircon at night wasn’t great but overal good location and cheap stay.
Bodde her 3 netter i mai 2024
Svar fra Ivan Dvořák, General Manager den 13. mai 2024
Dear Leanne Jacqueline,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for. We hope that you found your stay with us as a pleasant one in the end and we will be very happy to see you back in Panorama one day!King Regards, Ivan Dvořák, General Manager

8/10 – Bra

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility was a safe place to stay. The only negative experience was having to pay for the pool and sauna.
Bodde her 2 netter i mai 2024
Svar fra Ivan Dvořák, General Manager den 13. mai 2024
Dear Joseph,knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. Not all the rooms in our hotel have automatically included the free wellness&fitness access (it differentiates by the type and the price of the room you book), so we are sorry that you did not know that ahead. Besides that we hope you had a pleasant stay with us and once again thank you for your review and mostly for staying in Panorama Hotel Prague!Best Regards, Ivan Dvořák, General Manager

8/10 – Bra

Helen

Reiste med partner
Likte: Renhold og personale og service
Sehr freundliches Personal, Zimmer sauber, lediglich der Duschvorhang hat unten etwas geschimmelt. Zudem sind die Zimmer sehr hellhörig (man hört den Zimmernachbarn telefonieren, wenn man im Badezimmer ist oder wenn der Fön genutzt wird). Die Lage ist super, lediglich 5 Stationen ins Zentrum mit der U-Bahn. Alles in allem empfehle ich das Hotel weiter.
Bodde her 2 netter i mai 2024
Svar fra Ivan Dvořák, General Manager den 13. mai 2024
Dear Helen,Thank you for your feedback, even if not all the aspects of your stay were exactly what you wished for. We are very sorry for the inconvenience with the shower curtain, but besides that we hope you had a pleasant stay with us. We would be very happy to see you back in Panorama one day!Best Regards, Ivan Dvořák, General Manager

10/10 – Utmerket

Dmitrij

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Ivan Dvorak, General Manager den 10. mai 2024
Dear Dmitrij,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

8/10 – Bra

alvaro valdivia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient to metro station. Only 10 min away from city center on metro. Nice hotel with all the facilities, next door to a shoping mall , lots if food choices. .
Bodde her 4 netter i april 2024
Svar fra Ivan Dvořák, General Manager den 19. apr. 2024
Dear Alvaro,We really appreciate your positive feedback and we hope that you had a really pleasant stay with us. To see again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

8/10 – Bra

Johannes

Reiste med partner
Likte: Personale og service
Bei Ankunft wurden wir als Gast des Tages ausgewählt und haben ein Zimmerupgrade erhalten, vielen Dank, war super. Hotel hat gute Lage , alles in der Nähe. Leider etwas in die Jahre gekommen, alte Ausstattung. Nachts war schrecklich, es kamen Geräusche von überall. Dafür war das Bett bequem. Alles in einem ein gutes Hotel bis auf Paar Sachen
Bodde her 1 natt i april 2024
Svar fra Ivan Dvořák, General Manager den 26. apr. 2024
Dear Johannes,We are pleased to hear a review from you, but we are even happier to know that being chosen as a Guest of the Day made your stay with us more special. We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, except the little mentioned thing. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 – Utmerket

Nicole og La Romana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Ivan Dvorak, General Manager den 2. apr. 2024
Dear Nicole,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

2/10 – Forferdelig

Roman

Likte ikke: Renhold
Bodde her 5 netter i februar 2024
Svar fra Ivan Dvorak, general Manager den 2. apr. 2024
Dear Roman,I am very sorry to hear that we were not able to fulfill your expectations during your stay in Panorama Hotel Prague.I would like to deeply thank you for your thourough feedback. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

GABRIELLA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ottimo
Bodde her 3 netter i februar 2024
Svar fra Ivan Dvořák, General Manager den 4. mars 2024
Dear Gabriella,We are pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 – Utmerket

Patrik

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience!
Bodde her 1 natt i februar 2024
Svar fra Ivan Dvořák, General Manager den 5. mars 2024
Dear PatrikWe are very pleased that you had such an enjoyable stay with us. We appreciate your positive feedback and mostly that you fully enjoyed your stay in Panorama Hotel Prague. To have a chance to welcome you in our hotel again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

8/10 – Bra

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 22. feb. 2024
Dear Daniel,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Retro class
I stay here regularly on my trips to Prague, where it suits me to be based in this district. I absolutely love the decor - it really screams 70s/80s high-class Czech. It's a testament to how well they maintain and clean this hotel that they seem to be still using a lot of the furnishings from decades ago (I mean the taps in the bathrooms must be decades old!) Food is good, staff are friendly and efficient. I definitely recommend.
Bodde her 3 netter i februar 2024
Svar fra Ivan Dvorak, General Manager den 17. feb. 2024
Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

8/10 – Bra

kristof

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Verry good hotel and clean,breakfast was ok ,the room was nice.....shoppingcenter close to the hotel
Bodde her 4 netter i februar 2024
Svar fra Ivan Dvorak, General Manager den 17. feb. 2024
Dear Kristof,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Volker

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles prima. Immer genügend Personal an der Rezeption, beim Frühstück, an den Zimmern. Freundlich, offen und hilfsbereit. Englisch wird überall verstanden. Einzig beim Frühstück wurde das nicht benutzte Geschirr am Tisch gelassen und für die nächsten Gäste einfach wieder ergänzt. Nicht so prickelnd, denn hygienisch ist das nicht gerade.
Bodde her 1 natt i februar 2024
Svar fra Ivan Dvořák, General Manager den 15. feb. 2024
Dear Volker,First of all thank you for choosing Panorama Hotel for your stay in Prague – that means a lot to us. Thank you for sharing your experience with us - we would like to frankly apologize for the inconvenience that had occurred during the breakfast, but let me assure you that the mentioned situation does not reflect our common service standards at all, since our staff is well trained, experienced and with passion for hospitality. Once again we are very sorry for the breakfast inconvenience during your last stay, but if there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless!Best Regards, Ivan Dvořák, General Manager

10/10 – Utmerket

beatriz

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to shopping and to the metro which takes you to city centre in a few minutes.
Bodde her 3 netter i februar 2024
Svar fra Ivan Dvořák, General Manager den 14. feb. 2024
Dear Beatriz,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with a perfect service! Once again thank you for your nice review and we hope to see you soon again!Best Regards, Ivan Dvořák, General Manager

4/10 – Dårlig

Ashish

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Lift did not work had to climb 21 floors !!!!!! Food was awful as was service in the restaurant
Bodde her 2 netter i januar 2024
Svar fra Ivan Dvořák, General Manager den 8. feb. 2024
Dear Ashish,Thank you for your review, but mostly for staying with us. We are very sorry for the issue with long waiting time for the elevators. Unfortunately we were practicing a technical-safety elevator’s check, so therefore the elevators had to be temporarily taken out of service for approx. 30 minutes. That of course could cause you an uneasy and uncomfortable situation and we are sincerely sorry for that. We also apologize if you did not enjoy the food and service in our hotel restaurant, but we would appreciate to hear more details from you if possible, so that we can tackle areas we have not delivered according to your expectations.Once again thank you for your review, since knowing the opinion of our guests help us to improve our services.Sincerely, Ivan Dvořák, General Manager

10/10 – Utmerket

James og York

Bodde her 1 natt i februar 2024
Svar fra Ivan Dvorak, General Manager den 2. apr. 2024
Dear James,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

JIYEON

Bodde her 2 netter i januar 2024
Svar fra Ivan Dvorak, General Manager den 1. feb. 2024
Dear Jiyeon,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Joyonna R.J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful
Bodde her 4 netter i januar 2024
Svar fra Ivan Dvorak, General Manager den 27. jan. 2024
Dear Joyonna R.J.,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Ruby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place is quiet and nice. It is also close to the mall. The staff were really nice and great!
Bodde her 3 netter i januar 2024
Svar fra Ivan Dvořák, General Manager den 16. jan. 2024
Dear Ruby,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest! We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ivan Dvorak, General Manager den 18. jan. 2024
Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

6/10 – Grei

Agostino

Reiste med partner
Likte: Renhold og fasiliteter
buona struttura, distante dal centro ma ben collegata. Si trova in una zona popolare, con tutti i pregi e i difetti che essa comporta. Caratteristica particolare, la presenza di un centro commerciale ben fornito a pochi passi.
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 9. jan. 2024
Dear Agostino,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

2/10 – Forferdelig

Angela og liverpool

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Booked a double/king-size bed for our wedding anniversary trip but on check in told they were all gone so only single beds available when I complained I wouldn’t have booked if I’d have known I was told it would be sorted… got to the room & 2 single beds had been pushed together it was so uncomfortable on our stay as beds kept separating throughout the nights, also room was facing a very large office block so could not open curtains as everyone could see in. There was some kind of chimney/ boiler outside window which rumbled 24 hours very noisy! Would not return to this hotel.
Bodde her 3 netter i desember 2023
Svar fra Ondrej Kotab den 9. jan. 2024
Dear Mrs. Price,Let me thank you for choosing Panorama hotel Prague. I am sincerely sorry to hear we were not able to meet your expectations for such an important event for you. I truly regret we were out of king size bed rooms and this affect negatively your stay with us. We will do everything to prevent the situation from happening again.Sincerely yours,Ondrej KotabFront of House Manager

10/10 – Utmerket

Kyungsub

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 9. jan. 2024
Dear Mr. Kyungsub,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Erika

Bodde her 1 natt i januar 2024
Svar fra Ivan Dvorak, General Manager den 9. jan. 2024
Dear Erika,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

nasser

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 9. jan. 2024
Dear Nasser,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

6/10 – Grei

nouhaila

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 9. jan. 2024
Dear Nouhaila,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

8/10 – Bra

Haylee

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean, room was comfortable and the facilities were great. Only downside was restaurant seem disorganized, unsure where dining was open/closed and servers seemed to lack initiative to take tables
Svar fra Ivan Dvořák, General Manager den 14. feb. 2024
Dear Haylee,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for, we sincerely appreciate that you took your time to write us a review. We are really sorry for the inconvenience with the service at the hotel restaurantat - we had immediately informed our food and beverage manager about your experience and we will do our best to improve our services to the greatest satisfaction of all our guest!Sincerely, Ivan Dvořák, General Manager

6/10 – Grei

Clara

Reiste med partner
Likte: Renhold og personale og service
We did not like the breakfast at all sadly, especially for the price. The room and bathroom were clean in general. But the hair dryer and shower were a bit outdated. The wellness center was also ok, but not nearly like the pictures. Also the sauna was unisex, and as women kind of uncomfortable as only men were there (but that’s more of a preference) The service overall was very nice.
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvořák, General Manager den 3. jan. 2024
Dear Clara,First of all thank you for your feedback - we always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us and we are sorry if you felt that not everything was according to your preferences.Thank you for your feedback and once again we are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager

10/10 – Utmerket

Elsa

Likte: Fasiliteter
Bodde her 2 netter i desember 2023
Svar fra Ivan Dvorak, General Manager den 4. jan. 2024
Dear Elsa,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

10/10 – Utmerket

Zuzana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff.
Bodde her 3 netter i desember 2023
Svar fra Ivan Dvořák, General Manager den 29. des. 2023
Dear Zuzana,Knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. We are really glad that you had an enjoyable stay with us, especially when it comes to our friendly staff, since we take pride in taking great care about our guests. Once again thank you for your kind review, but mostly for staying with us!Best Regards, Ivan Dvořák, General Manager