Privat strand i nærheten, buss til stranden (inkludert) og solsenger

Anmeldelser av Eight Hotel Portofino

5 out of 5
Eight Hotel Portofino
Via del Fondaco, 11, Portofino, GE

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 51 av totalt 88 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 88 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 88 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 88 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 88 anmeldelser." "

9,6/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell og god frokost
Veldig flott hotell, og fin beliggenhet.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Nicolai Grøner

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell og bra service

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk velkomst med canapé og Prosecco. Veldig imøtekommende og behjelpelige under hele oppholdet.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Koslig lite hotell
Meget bra service, i et flott lite hotell. Vi bodde først i 6 etg. så flyttet vi ned i 3 etg. Det er uten tvil å anbefalle å bo 6 etasje p.g.a det er ganske lytt mellom rom og gang.

6/10 – Grei

Jose

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
NOT a 5 Star Hotel
This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Safiyah

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Keith

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Jan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ganz ganz tolles Hotel in portofino ! Super Lage und spitzen Personal
Bodde her 4 netter i september 2023

6/10 – Grei

Samuel

Likte: Renhold
Likte ikke: Romkomfort
Bodde her 1 natt i august 2023

6/10 – Grei

Arielle

Bodde her 1 natt i juli 2023

6/10 – Grei

Amro og London

Likte ikke: Overnattingsstedets bygg og tilstand
There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

10/10 – Utmerket

GABRIELA

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
excelente atencion
Bodde her 3 netter i april 2023

10/10 – Utmerket

Emerson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2022

10/10 – Utmerket

George

Bodde her 2 netter i oktober 2022

10/10 – Utmerket

elham

Bodde her 3 netter i oktober 2022

8/10 – Bra

Nicholas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.
Bodde her 3 netter i september 2022

8/10 – Bra

Rhys

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Dirk

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles kleines Hotel in perfekter Lage
Bodde her 3 netter i august 2022

8/10 – Bra

alejandro og san antonio

Bodde her 2 netter i august 2022

8/10 – Bra

Eric

Bodde her 2 netter i august 2022

10/10 – Utmerket

Jonathan og Manaus

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Localização excepcional com equipe excepcional. Um hotel maravilhoso.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

brett

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family beach vacation
We had a lovely stay at the hotel, the staff’s attention to details and level of service was second to none. The continental breakfast was also very good. The lobby was very well decorated and the hotel felt very welcoming. Although comfortable, the bathroom smelled of dampness and some of the corners in the shower area were rotting. A small detail that should be looked at.
Bodde her 4 netter i juli 2022

8/10 – Bra

Tanya og Delray Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was great, although the rooms were smaller than in the pictures. We got a junior suite and it was not at all how it appeared in the pictures. Also, the rooms are a little dated. Besides that, the staff was very friendly and the shuttle to the sister hotel to use the beach us great!
Bodde her 3 netter i juli 2022

8/10 – Bra

Elana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with all beautiful boutiques amenities at your doorstep. Loved it
Bodde her 1 natt i juli 2022

8/10 – Bra

christianne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Café da manhã ótimo, muito bem situado, bom quarto, senti falta de piscina e gym. Não tivemos o spa oferecido.
Bodde her 2 netter i juni 2022

10/10 – Utmerket

Riley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this spot. It’s my peace of heaven.
Bodde her 2 netter i juni 2022

4/10 – Dårlig

Sean

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Staff is efficient. Will give them that, but for a VIP upgrade and $1200 a night would expect a shower. None. Bathtub only and no other rooms available. Would recommend seriously considering spending the extra money to go to the Splendido. If set on This hotel, make sure you have a shower.
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Fredrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021

10/10 – Utmerket

Alisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved everything about this hotel. The entire staff (front reception, housekeeping, chauffeur, restaurant, etc.) were all incredibly kind and helpful. I went during my birthday and had dinner at their restaurant,The Eight, next door in Paraggi. The food was delicious and they surprised me with a lovely birthday cake! It was such a special experience. When I return to Portofino, I will definitely book with Eight Hotel.
Bodde her 5 netter i september 2021

6/10 – Grei

JACQUES

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i juli 2021

8/10 – Bra

Boris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff is excellent and the property is perfectly locatted in Portofino.
Bodde her 1 natt i november 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family and I stayed at the Eight Hotel Portofino for 7 days. After reading some of the negatives about the hotel, I wanted to cancel my booking. I am so glad that I didn't. All STAFF are excellent. We arrived a bit earlier than check in time and was given our rooms right away. The rooms were also upgraded as I had asked previously if I would be able to. Everything from the linen to the cleanliness was spot on. My daughter was not feeling well one morning and she was unable to complete her breakfast. I were aske if she didn't like her eggs and when I told the staff that she wasn't well, she made her a pot of ginger tea and a glass of freshly squeeze orange juice. Every question that we asked was answered and any request was granted. We are so happy that we stayed at the Eight Hotel Portofino. Since there is a sister hotel in Paraggi that has a restaurant, we were shuttled there. Just want to say a big thank you to the Manager and staff who did their best to make our stay a pleasant one. Would stay here again. It was a 5 star treatment.
Bodde her 7 netter i oktober 2019

10/10 – Utmerket

yacov

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019

6/10 – Grei

Debbie og New Jersy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was a perfect location. The staff was extremely friendly and helpful. We just felt the rooms were way too small for the price.
Bodde her 2 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing 2 week stay. I loved everything. Especially breakfast. Pristine. Serving and breakfast. Also amazing hotel had own parking. Also hotel has sister hotel with beach front which was amazing - my husband and I enjoyed greatly. Super friendly staff. I’m writing this in order to have positive review. Because there are not enough great reviews and doesn’t do justice. I really recommend this hotel for stay. It’s in Portofino and close to main center ( 3min walk) and the same time away from crowd. Thank you for beautiful 2 weeks. Sandra and Gustavo
Bodde her 14 netter i august 2019

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Portofino prachtig, hotels overpriced!
Leuk hotel maar echt overpriced, net als de splendido en de splendido mare. Eight hotel geboekt voor een goeie 800€ per nacht. De avond zelf waren er nog kamers vrij aan 615€. Dat geeft een slecht gevoel! Als je tussen 15 juli en 15 augustus nog last minutes kan boeken in de 3 5-sterrenhotels in portofino, dan is het echt duidelijk dat ze te duur zijn en misbruik willen maken van de schaarste. De 3 5-sterrenhotels zijn elk maximaal 500€ per nacht waard in het hoogseizoen. En de 2 splendido’s zijn echt aan vernieuwing toe. Pluspunt van eight hotel is dat ze in hun 2 de hotel in paraggi een strand hebben maar daar rekenen ze de strandstoelen veel te duur door: aan 50€ per strandstoel. Aan de eigenaars van de 3 hotels inclusief lvmh: ga eens in een 3-tal four seasons hotels slapen. Dan weet je wat de klanten een goede prijs kwaliteitsverhouding vinden. En los van de prijs waren wij zeer tevreden over het eight hotel in portofino.
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Bruno

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location great service
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juni 2019

10/10 – Utmerket

Tarek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spare your money and stay here!!
Great hotel!!!
Bodde her 1 natt i september 2018

4/10 – Dårlig

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Nothing worked in this room. We had to call for service repeatedly. The staff was very nice; however, I would not stay there again. Also, the room ( a junior suite) was tiny.
Bodde her 3 netter i oktober 2018

10/10 – Utmerket

Nash og mexico

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente ubicación
Increíble lugar y el personal muy amable la ubicación es excelente
Bodde her 2 netter i september 2018

10/10 – Utmerket

Vic

Valeu!
Muito bom
Bodde her 1 natt i september 2018

10/10 – Utmerket

nick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2018

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice boutique hotel, attentive staff
Only negative point was the size of the breakfast room which can get really cramped when full.
Bodde her 1 natt i august 2018

6/10 – Grei

Holger og Ludwigsburg, Baden Württemberg

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Hotel ist schick, fein und macht eigentlich Spass.
Allerdings ist das Management in Sachen Dienstleistungen äußerst konservativ unterwegs und sehr unbequem. Schade, denn mit diesem Verhalten wurde das gesamte schön set up vom Hotel zu Nichte gemacht.
Bodde her 3 netter i august 2018

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Very small rooms and significantly overpriced. Stay at another local hotel or check the room rate and make sure it is consistent with the hotel facilities. This is supposely a cuve five star hotel but it is really a three star facility. Staff is friendly and helpful overall. Clean rooms.
Bodde her 4 netter i august 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
no water - no refund
Booked this hotel for 2 nights for a friend. She arrived late in the evening. Next morning, she woke to find that there was no running water in her room. When she complained to the hotel, they suggested she used the spa to wash, which she did although we could not find any towels. When she returned to the hotel that evening, there was still no water from the shower, and a mere dribble from the sink tap. When we complained to the GM, Christian Del Gatto, there was no satisfactory answer: according to him, the lack of water was due to a town-wide issue. When it was pointed out that her travel companion was staying in another hotel in Portofino and experienced no such problems, he became agitated, intimating they were accusing him of lying. (Also, how was there water in the spa but not in the room if the problem was city-wide?) He did eventually promise compensation but it wasn't resolved how or when this would happen. We therefore tried to follow up with hotels.com. Hotels.com told us the compensation he offered was 30% off a future stay!! This is of course an empty gesture since Portofino is not an everyday destination, nor would we book this hotel again. When we pursued things with him directly, he said he'd asked head office and since they were not responsible for the lack of water, there would be no other offer of compensation. Once they'd pocketed the money, no refund for faulty facilities - in a 5* hotel! BEWARE. Do not pre-pay...
Bodde her 2 netter i juli 2018

8/10 – Bra

Veronique

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2018