Hoteller i Portage

«Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum.»

«The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price.»

«Property needs repairs and replacement of room furniture!»

«I love everything about this hotel rooms beds pool hot tub very nice»

«Everything was good»

«Seemless experience»

«Everything they made feel at home. The cleaning staff very helpful and accommodating loved my stay ty staff.»

«Alt bra!»

«Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We ...

«The property was very new and very clean! Breakfast was quite good and offered a good variety.»

«There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar.»

«The room was nice and clean. Loved the set up. The refrigerator didn't work but everything else was good.»

«Always enjoy staying here when visiting our WMU student. Cheaper than a five star and thus, not as up-to-date, but the pool is nice and the breakfast is convenient. Staff are always friendly.»

«Good Location»

«The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!»

«Disgusting cheap, not well taken care of. Some drug dealing was happening, along with prostitution. Very old and run down… not in the best area either. Would not stay there again. Rooms are extremely small, not all the outlets work in the room, so unable to charge electronics.»

«I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled. ...

«Loved this hotel, beautiful room. Lobby bar was so cozy and staff was friendly and attentive. Great pool, spa and restaurant options. I’ll definitely be back here.»

«Good shake for the buck.»