Hoteller nær Portage Creek 200-årspark

«The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price.»

«I hate the fact i had to get out of bed TWICE and come downstairs to get my smoke alarm to turn off and was accused of smoking..... even though multiple other guests were having the same issue at 5am!!!!»

«The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff»

«This was the nicest hotel we stayed at during our trip. Very spacious, clean, with great amenities. My only feedback is that housekeeping did not clean every other day as promised.»

«Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.»

«My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back.»

«When we arrived on Friday July 3rd, we found that the door to our room was broken, would not lock. Asked front desk to have it fixed or change rooms. We were told that they had no maintenance available until Monday, and that they were fully booked. Told her we would have to cancel our reservations and find another hotel. She said that because we booked through Expedia, we would have to go back through them for a refund. Asked her to contact them, to make sure that I would get a full refund, ...

«If you want a quiet sleep, request h a room not facing the freeway, but still a very nice place to stay.»

«Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.»

«We were in a accessible room but it is really not accessible room for someone with mobility issues. Bed was to high. Also shouldn't have to climb over tub. It should be walk in shower with a bench. Then going to get out of shower slipped and down I went. Had to have paramedics come to help get me out of shower floor.»

«I didn’t like the bathroom it was way to small and you could hear everything next door»

«We have stayed here twice and the staff, cleanliness, hotel ambiance and amenities are excellent. Check in staff was very friendly and efficient. Breakfast is inexpensive and the staff is working hard to keep food refreshed and they were very pleasant. The hotel and eating areas are nicely decorated and comfortable too. We are happy to have found this hotel for when we visit family in Kalamazoo.»

«Breakfast was great. Room was clean when we arrived. Spacious and long lasting hot water.»

«Clean and comfy»

«Was very accommodating ‼️»

«The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus.»

«I picked this hotel based on having a pool and a hot tub. Overall, it is a nice conference hotel. Stay was only OK for me because the hot tub needed repair (bubbler not working) but we could still use it but the water was only a bit hotter than lukewarm. They unexpectedly closed he pool area for an hour in order to make repairs to the hot tub but it made not difference. It is the little things that matter. Dylan was particularly helpful at check-in»

«The room wasn’t properly cleaned, upon checking out, I had to look for my baby’s shoe, and to my surprise there were items left in the room from another guest, up under the dresser I found a dirty pair of rolled up socks, the sleeper sofa, had a used bottle of lotion stuck down on the side of it, found a phone charger, the refrigerator wasn’t properly cleaned either.. other then that the stay was ok… 3/5 stars»

«Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well ...