Hoteller i Port Kent

«Clean rooms»

«Staff was helpful and nice, but I had to wait about 10mins to check-in as no one was at the desk at 10pm. Room was big but felt old and not well maintained. We had holes in our blanket, an awkwardly placed toilet with a weak flush, a shower with slides doors that almost came off, and noise from the plastic fitter of the air conditioning that kept smacking in the night from wind. Overall, we didn’t find any dirt or grime, but the property felt extremely dated and fragile in spots.»

«it was great getting a little earlier check in Thanks»

«There are ants in our room. The drain in the bathroom room 201 was clogged up. The carpets in the halls were gross. The spa was no functioning due to broken controls. The tub and floor were unclean. I would not use this hotel»

«Price are good really cheap , the brake feast as good option compared to others even if it’s a light one. Place needs to be updated !»

«Very clean room, great breakfast. Pool and arcade for the kid…walking distance to food - overall a great experience.»

«It has been awhile since I had an opportunity to stay at BW in Plattsburgh but it is by far a well maintained hotel. Staff are all very helpful and polite.»

«Nothing fancy, but for a less expensive hotel, it serves it's purpose very well and is reliable.»

«The nice updated rooms were absolutely spotless. Would definitely go back next time I'm in the area.»

«Nice clean, modern»

«Terrible selection of television shows»

«Air conditioning worked well, convenient location, friendly staff, clean room,.»

«Some was fresh, some were empty,at Breakfast when we arrived the floor hadn't been vacuumed,Staff was rude because I booked with a third party was not happy because I am disabled needed a tub had a shower wheel in shower almost slipped and fell the air conditioner worked out cooled the room..»

«Breakfast was excellent both days. Pool hot tub excellent as well. Staff friendly, helpful.»

«First of all, how do you like it if you have a dog barking at you all the time from the next room? Yup, that is exactly what happened to me. When asked the front desk they said they can check on the situation but can’t help with it. So everything I write after this sentence should be disregarded about this property as it is a very big nuesence. My room was clean but outside the hallways there were lot of gym equipment which are broken I think. The pool is for namesake. Apparently only 3 feet ...

«Check in was not welcoming. I was assigned a room that was not ready though it was after 4 pm. There's no housekeeping during the days you stay. The suites have stove and oven plus dishwasher. There is just one knife and fork, no spoon. 2 drinking glasses, one big and one small plate. No pot, no pans. No cooking utensils.»

«There was no maid service without asking. Noone told me that Hawthorne operates this way»

«This place is very well outfitted - you could be comfortable for a very long term stay. It was not hard to find and the host was quick to help us figure out a couple of things.»

«The room was very clean and spacious and included microwave and bar fridge.»