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Anmeldelser av Shantara Resort Port Douglas - Adults Only Retreat

4.5 out of 5
Shantara Resort Port Douglas - Adults Only Retreat
27-31 Davidson St, Port Douglas, QLD

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 481 av totalt 732 anmeldelser." "
Rangering på 8 − Bra. 201 av totalt 732 anmeldelser." "
Rangering på 6 − Grei. 34 av totalt 732 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 732 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 732 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Blake

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

8/10 – Bra

Martin

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Loved our stay here. Be aware there is no bar or restaurant but it is in walking distance of the main strip. Loved the way they made it clear what to expect with the servicing of your room. Communication was excellent and reception staff were very friendly and knowledgeable
Bodde her 10 netter i mars 2024

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold og fasiliteter
Lovely staff
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Tania

Bodde her 4 netter i mars 2024

8/10 – Bra

Tony

Likte: Renhold og overnattingsstedets bygg og tilstand
Overall very good
Bodde her 6 netter i februar 2024
Svar fra Manager den 14. mars 2024
Thanks for the review Tony

10/10 – Utmerket

Neil

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Manager den 14. mars 2024
Thanks for the excellent review Neil

8/10 – Bra

Kylie

Likte: Renhold og overnattingsstedets bygg og tilstand
The Shantara is a nice, clean resort which is quiet and enjoyable. It is very close to shops without being to close to attract the surrounding noise.
Bodde her 3 netter i februar 2024
Svar fra Manager den 14. mars 2024
Thanks for the review Kylie

8/10 – Bra

Erin

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had a lovely stay at Shantara Resort and would visit again. We went in off-season so it was quiet and often got the pool to ourselves! The room was a great size, nice and cool and an excellent amount of storage space so you can actually unpack your toiletries and other knicknacks. The staff are friendly and helpful, and the resort is spotless. I recommend paying for the lower level room so you can walk straight into the pool, we were on level 1 and had FOMO for the lower rooms. The only negative for me was that the bed and pillows weren't that comfortable. Also, our stay did not include turndown service, you need to pay extra for that - if you have a long-ish stay, make sure you keep that in mind.
Bodde her 5 netter i januar 2024
Svar fra Manager den 14. mars 2024
Thanks for the review Erin

10/10 – Utmerket

Arianne

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Manager den 14. mars 2024
Thanks for the excellent review Arianne

10/10 – Utmerket

Jacqui Lalia

Likte: Renhold og overnattingsstedets bygg og tilstand
Such a lovely resort. Very quiet and our suite was lovely. We had the swim out and private jacuzzi suite and will definitely book again. Thank you for an awesome week!!!
Bodde her 7 netter i januar 2024
Svar fra Manager den 14. mars 2024
Thanks for the excellent review Jacqui

10/10 – Utmerket

Alison Joy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Manager den 14. mars 2024
Thanks for the excellent review Alison

10/10 – Utmerket

Lorraine

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024

8/10 – Bra

Melissa

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Property was clean apart from the yellow stains and mould on the doona. Great adults only resort would be even better with a pool bar area. Communication was excellent especially since the cyclone hit and we were wondering if everything was ok. Watch out for the guy that cleans the pool area of a morning with the ear plugs in he is cranky!!
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Rodney

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location - being able to walk into Main Street for dining options and close to the beach.
Bodde her 8 netter i november 2023

10/10 – Utmerket

Sue and Roy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Studio room on 2nd floor with a view over the pool was the best. The room was nice size and amazing extras. Gardens were amazing. Liz was amazing and so helpful. Shortwalk into town to collect our bikes, which we could store in the basement. Due to the recent cyclone, Liz was great at keeping us well informed.
Bodde her 5 netter i desember 2023

2/10 – Forferdelig

Verifisert reisende

Shady business practices
Cyclone Jasper and massive flooding hit the Port Douglas and Cairns just before our arrival. The airport was closed and flooded, and the road connecting the airport to Port Douglas had been washed away. We heard nothing from the hotel, nor were they reachable by phone. After a statement from the government that residents should only use water for emergencies, decided it was irresponsible to try to go up. yet when we emailed to cancel- they were suddenly responsive, and quick to let us know that we'd get no refund. So even the resort had no running water- we were responsible for the full payment. I'm assuming that the complete lack of communication prior to check-in helped ensure that they help no liability for cancelations. We will return to Port Douglas- but most certainly not to Shantara.
Bodde her 3 netter i desember 2023
Svar fra Manager den 23. des. 2023
Hi Susannah, Thanks for your review.Lets put this review into context. I have looked at all emails to you prior to arrival and we strongly recommend that you take out Travel Insurance to cover unforseen circumstances, there were three emails that thas mentioned this. Also, in the the last email to you on the 19th December, I asked if you had Travel Insurance and no reply from you. If you have Travel Insurance please contact me again for the letter that the Insurance company will require. If you do not have Travel Insurance at least reply to my last email on the 19th December for what we can do.Seriously, I don't know why people are travelling nowadays without travel insurance. I do and it comes in very handy for those unsoreseen circumstances. I was due to go the New Zealand in early December and diagonosed with Leukaemia, 4 weeks prior to departure, no refund from the airlines, but Travel Insurance came good within 2 weeks after submitting the claim. Took half an hour to do the claim. For the extra 50 I paid for the Insurance it was a great investment, it was not the airlines fault.This weather event is no your fault, its is my fault, its is not Shantara fault, but people need to take some responsibility for their actions as well.

10/10 – Utmerket

Ken

Likte: Renhold og romkomfort
Bodde her 7 netter i desember 2023

4/10 – Dårlig

Larissa

Likte ikke: Renhold og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Shalini

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
As an adults only resort wonderfully quiet. Staff assistance booking trips etc was great. Would stay again.
Bodde her 11 netter i oktober 2023

10/10 – Utmerket

Richard j

Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent adult only resort, quiet, friendly and ideal location to most shops and activities.
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Angela

Likte: Renhold og overnattingsstedets bygg og tilstand
Very good lived up to expection
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location only a short walk to restaurants, Shops and the Marina. Resort itself had great ammenities with very comfortable room we loved being able to step onto the patio and then dive straight into the pool.Staff were very friendly and helpful with all questions. Would definitely stay again and highly recommend.
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Bronwyn Lee

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lovely, quiet , private resort. Very handy to town and the beach.
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location, friendly staff. Pools are not very private, however they are quite nice.
Bodde her 3 netter i oktober 2023

8/10 – Bra

Susan

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Lovely pool areas, walking distance to everything. Liz extremely helpful. Interesting that not all Studio Rooms are the same size. Would have been perfect if did breakfast or had a bar area.
Bodde her 5 netter i oktober 2023

6/10 – Grei

Evangelia

Reiste med partner
The place was beautiful and clean. Reception was polite. Unfortunately the room was really small and crowded. Too much furniture for the space. Eg a little dining table right in front of the door that goes out to the decking.
Bodde her 3 netter i oktober 2023

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice & quiet. Easy walkable access to main precinct of Port Douglas
Bodde her 4 netter i september 2023

10/10 – Utmerket

Alistair

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Shantara is a beautiful property, friendly, helpful staff, and being adults only during school holidays was good.
Bodde her 7 netter i september 2023

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
A short walk to restaurant’s and shops, a nice place for a get away
Bodde her 7 netter i september 2023

6/10 – Grei

Christopher

Reiste med partner
Likte: Renhold
very small room and pool expensive for what it is
Bodde her 7 netter i september 2023

8/10 – Bra

Jacqui

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location , clean and good value
Bodde her 8 netter i september 2023

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The resort was very quiet & peaceful, well maintained. We loved the heated pool & the fact we could walk everywhere.
Bodde her 7 netter i august 2023

10/10 – Utmerket

Matt

Great location….friendly staff… only one small criticism… the pillows are very soft possible need to be replaced with new ones or have firm pillows available. Pool is great!
Bodde her 4 netter i august 2023

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic spot, close to everything. No need for a car, walking distance to cafes, restaurants and pubs. Highly recommended if your looking for an Adult only resort… Will definitely return 😊
Bodde her 7 netter i august 2023

10/10 – Utmerket

Zhenya

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet property to stay in. Close to everything as well. Rooms were clean and had everything you needed.
Bodde her 3 netter i august 2023

8/10 – Bra

Joe

Likte: Renhold
Bodde her 4 netter i juli 2023

6/10 – Grei

Gary George

Reiste med familie
Don't get me wrong Shantara on the surface looks great , also close to town and shops restaurants, lovely massage faciliities (seperate ownership to resort)BUT they are not great at little things and some Major annoyances. Major, the site is next to a worksite with constant noise from labourers, this was never communicated to us. This will disappear once site is finished but bloody didn't help us.. Major, access to deck chairs (4) with afternoon sun was only avaiable by creeping around pool deck. Gate access locked. There is a pool on other side with only 4 available with sun during the day, another few at BBQ end. Major :paying good money my apartment was very small, shared deck big enough for only 1 sun chair for each apartment..This was advised Major SUN - NONE at all to my apartment all DAY Medium ; Again paying good money had to dispose of our own rubbish by walking 100 metres each BIN load down an elevator into a garage. Customer Care ; Snantara refused to provide single beds, my partner had just had major surgery and needed a sperate BED, answer was room was too small. no good enough. Cleaners : not their fault but they start at around 6.30 and noise travels Noise from apartment above, constant movement early and late of tavles and chairs above also easily hear people walking above.. Summary : Shantara has the makings of a good resort but I personally wont be going there again.
Bodde her 15 netter i juli 2023

10/10 – Utmerket

Laurel A

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff were amazing. So friendly and Julie, at reception helped book or suggested great things to do and see. You can tell the Shantara is looked after meticulously. The gardens were so well kept and the facilities and pool area always clean. It definitely was quite. At first, a bit strange, as it is our first time travelling without children/teens. So close to everything. Just a short walk to dinning and shopping, or the beach. Thank you
Bodde her 10 netter i juli 2023

10/10 – Utmerket

Daniela

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Shantara was a awesome place to stay at. Close by to the main street and beach. Would stay again. Only thing missing there is a dining place to eat.
Bodde her 7 netter i juni 2023

10/10 – Utmerket

Philip

Likte: Renhold og romkomfort
It was a great time
Bodde her 1 natt i juni 2023

8/10 – Bra

Allan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to Main Street and beach..
Bodde her 3 netter i juni 2023
Svar fra Manager den 29. juni 2023
Thanks for the review Allan

10/10 – Utmerket

Keith

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Thoroughly enjoyed our stay and would definitely return
Bodde her 7 netter i mai 2023
Svar fra Manager den 17. juni 2023
Thanks Keith for Excellent Review

10/10 – Utmerket

Christine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location, quiet and clean, easy walk to everything
Bodde her 9 netter i mai 2023
Svar fra Manager den 3. juni 2023
Thanks for the excellent review Christine

8/10 – Bra

Angelo

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very good condition--nice and quiet--close to shops and restaurants. Had no use for the nice robes but could could have used a shower cap.
Bodde her 10 netter i mai 2023
Svar fra Manager den 3. juni 2023
Thanks for the feedback Angelo

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything, relaxing atmosphere and friendly staff
Bodde her 4 netter i mai 2023
Svar fra Manager den 27. mai 2023
Thanks for the excellent review Robert

10/10 – Utmerket

ryan

Likte: Renhold og romkomfort
Super chill
This place has a real chill vibe. Quite, comfortable, birdsong, breezes. Easy access to washing machines. Great restaurants within walking distance. I'd stay here again. Heck, I'd practically move to Port Douglas.
Bodde her 4 netter i mai 2023
Svar fra Manager den 27. mai 2023
Thanks for the excellent review Ryan

10/10 – Utmerket

Yvonne

Likte: Renhold og romkomfort
Bodde her 6 netter i mai 2023
Svar fra Manager den 27. mai 2023
Thanks for the excellent review Yvonne

8/10 – Bra

Juliette

Likte: Renhold og overnattingsstedets bygg og tilstand
Great location!
Bodde her 3 netter i mai 2023
Svar fra Manager den 27. mai 2023
Thanks for the great review Juliette

10/10 – Utmerket

Christopher

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2023
Svar fra Manager den 27. mai 2023
Thanks for the excellent review Christopher

8/10 – Bra

Sandra og Frankston

Reiste med partner, Reiste med familie
Nice place felt uncomfortable sharing the lounges with next door. Not enogh storage. Other than that it was convenient to everything.
Bodde her 7 netter i april 2023
Svar fra Manager den 11. mai 2023
Thanks for the feedback