Room was not cleaned , Reception said they only do a light clean, nothing done except for coffee changed . Blood stain sheets weren't replaced . Had to get replacement towels from reception .
Hotel also didn't honor gold status benefits. Had to park in the street due to a number of caravans and campers and overfull skips , using multi car parking spaces . Lift weren't working , hotel not suitable for disabled persons. Location was good , pool was clean and landscaping was nice . overall was dirty and lack of modernization and a lack of TLC .