Hoteller i Poquoson

«No pool hours posted, pool closed at random times for seemingly no reason, only booked for the pool. Everything was very unprofessional and theres just no way they didnt buy all those good reviews. Breakfast was pathetic so the "exceptional breakfast" tag is completely false»

«Great place»

«Clean room»

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«The motel is old, but well taken care of. The ice machine needs to be cleaned. There is mildew on the inside.»

«Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone ...

«Check in staff during the evening was great. Staff in the morning was rude. Not bed bugs but other bugs like moths and spiders in room and bed. Bathroom shower was not clean and neither were some of the blankets on the beds. Not sure if it was tbe humidity but with the AC blasting it still was hot and humid inside the room and smelled like pee :(. Breakfast was fine and appreciated.»

«There were cigarette butts all around the building. The stairs have carpet that are grossly dirty both the steps and the walls around them. The outside of the ac units looked slightly damaged and were leaking large amounts of fluids on the concrete in front of the rooms. There was no way to walk around the fluids which could cause a slippery hazard. There were trash bags with flies around them in the walkway. The room itself had grime on the floorboards and my window curtain was too small and ...

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«Stayed here for 1 night, and it was great! Clean and fresh. The straff was helpful and friendly. Would absolutely stay here again:) »

«Great place for the price»

«The first room we were given was occupied. The second room was dirty. The sheets that we couldn’t replace had crumbs in them. We asked the front desk staff for more sheets and towels, and they said they didn’t have access to housekeeping, so we had to reuse our dirty towels and sleep on the only clean appearing bed. The breakfast was subpar. I will never come back.»

«The entire first floor smelled a stinky bathroom. The elevator was broken and the put me on the 5th (top) floor.»

«I was awoken by a false fire alarm in the middle of the night that went on for 5-10 minutes, after which I could no longer sleep. The phone is the room was not operational, hair drier was not present, no coffee available in the room even though coffee maker was present, and the toilet was barely flushing. Continental breakfast was also barely functional - coffee maker didn't work and flooded the table and floors with hot liquid, not to mention that food options were scarce. I generally have a ...

«Hotelroom smelled like cigarette smoke. We let the AC fan run for 6 hours and it still smlled bad. The floor in the room was dirty, full of sand and food crumbs. »