Hoteller i Pontypool

«Breakfast was excellent and the staff spoke great English and were very friendly.This is very unusual these days as most Canadian hospitality workers are from India and are not very friendly»

«Supwrb»

«Clean hotel with a nice aesthetic»

«Room was clean and well appointed Staff was helpful and pleasant Breakfast was the usual. Parking was good As a handicap person I should have requested an accessible room»

«The room didn’t have any bedsheets or blankets. We had one towel. The bathroom smelled like urine very nasty went down to the front told them they didn’t care ask for the Manager was not there said they will call me. They never called. I had to call them when I called back, the manager will not speak to me. Also beware if you get the room through Expedia they will not help you with anything because you didn’t book through them was not happy at all with the customer service. It was awful.!!!!»

«Friendly well maintained property.»

«Very comfortable and welcoming place! A real hidden gem not too far away from the city. The house and property and gorgeous, the breakfast is big and delicious, and the programs that they run are great. I attended a Reiki circle that I found very helpful and relaxing. The shiatsu massage chairs are also excellent. I would return and I will recommend Rising Star!»

«Smells»

«Everything was clean and fresh. Staff were kind and helpful. Would stay there again.»

«The room was clean. The staff were nice. Breakfast was ok. The heat was super loud even on low. We asked for more shampoo and conditioner and they must have forgotten about us. Someone must have blown a breaker. We were out of power in the morning for an hour. Just as I was getting ready for work. Very frustrating as it made me late. Not a nice way to start my day.»

«Upon check-in after a long flight from Edmonton, it took over half an hour to get my room. The staff was speaking in a foreign language and I could hardly understand him. He could not understand for the life of him that I had booked a room through Expedia. I showed him email confirmation and a receipt proving I purchased a room on my app and he kept saying it wasn’t booked. After a lengthy phone call with whom ever, he gets me a room finally only to discover a woman with service dogs is already ...

«Great spot , staff friendly and very clean .»

«La grandeur des chambres très bien pour une famille de 4»

«Good service overall»

«An excellent property to stay, staff are great and the suit we has was excellent, thank you again both our stats gave been great»

«The Kent Inn is a good choice if you’re just looking for a decent place to sleep. The rooms are clean and large; a desk, fridge microwave and even a table & chairs are provided. The location is great for access to things you need with ample parking available. The Kent Inn really needs a makeover with some new, modern light fixtures, fresh tiles in the bathrooms. In dire need of a refresh. A completely acceptable place to stay if you’re not looking for modern decor and want to save a few bucks.»