Hoteller i Pontoon Beach

«No wash clothes No hand towels Both beds only had sheets! No blankets or comforters»

«I would not recommend this property. The pool (which was the main reason I booked this hotel) was out of order. The elevators were all out of order too, so I had to carry my bag to the third floor. It is advertised as a “non-smoking” facility, but my room smelled strongly of cigarette smoke. Given this poor experience, I asked Expedia to reach out to the property on my behalf regarding a refund. Expedia attempted to contact this property for a week, but told me that they were unable to get in ...

«Lobby was under remodeling, No Coffee!! No breakfast. Hot tub totally closed! These are things that should have been noted. Very dissappointed!»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely ...

«Great property clean friendly staff and the free breakfast»

«Staff were very friendly. The place was very clean. The bed and pillows were comfortable. Would stay here again.»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«The beds were very soft, squeaky and springs in mattress caused bruising on my back. The place smelled almost like a chemical. The rooms were clean though, and the place was nice. They did have to escort a man from the facility that was either living there or who knows but he was gross and making people sick with him gagging at the breakfast table and always drinking out of a bottle of booze »

«Wish there was a hair dryer in the room.»

«Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!»

«The staff was all friendly & very helpful. The room was very comfortable & clean. Breakfast had many choices & was delicious!!! Definitely staying here on all our trips in this area.»

«Very clean and fresh smelling. Friendly and professional staff »

«This is an older hotel, but still great! It kind of has a bed and breakfast feel with the country touches and home cooked breakfasts. The mismatched coffee mugs topped off the feel. Such a great value. We’ll stay here again when we’re in the area.»

«It was a nice room. I am super picky about cleanliness and I would stay again.»

«Personal i resepsjonen var ikke hjelpsom i det hele tatt, innsjekk var veldig bra, men henvendte meg til resepsjonen senere med problemer rundt wi-fi og da var det null interesse å hjelpe, fikk bare svar det funker, noe det ikke gjorde på 3 foskjellige enheter»