Hoteller i Pontoon Beach

«Were happy until we developed water leak in bathroom. Had to move to different facility...no rooms avail. Staff very nice. Beds great. Lots of hot water.»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«Safety concern with malfunctioning elevator. Was stuck on elevator twice. Come to find out the staff would reset the elevator and claim that is was fixed. Other families experienced the same situation. Safety concern with turning lights off in pool area when there were children in the pool. I had just left the pool area to go to the desk to get more pool towels. Minutes after I returned all of the lights turned off while there were kids in the pool with no warning. I fear that there could be a ...

«After a long day on the road, my wife and I were looking forward to a swim in the pool, but the water was freezing. I stuck my foot in and there was no way I was getting in that cold water.»

«Nothing »

«The staff was very nice and well appreciated at thr front deak.»

«Room had stink bugs coming from a/c unit. Shower hand held was broke wouldn’t stay in position. Basically hanging down from the hose Stains on bed sheets.»

«Yes»

«Renovations happening. Staff was short when asked questions. There were no bathrooms we could use except the one in our room. »

«My first thought was how nice the room was, very clean, very appealing. The staff were super kind and checking in and out was quick and easy. I would highly recommend this hotel and definitely will be staying here on my next trip to St. Louis.»

«The hotel is nice enough. But the staff is not very friendly or accommodating. They made my stay very stressful. »

«Would have loved a water and ice option on the 3rd floor. »

«Overall, great staff and nice property. »

«Nice and clean room. Very friendly staff»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«Someone has unplugged the fridge and the freezer defrosted. There was water all over the floor. We cleaned it up and the towel was so dirty. The floor wasn’t cleaned. »

«The breakfast was make your own waffle. Dirty »