Hoteller i Pontoon Beach

«Very clean and comfortable. The staff was very kind. The bed was comfortable and I loved that it was a platform bed. You coukd eat off the floors it was so clean. I will definitely stay there again. Oh and the decor was very cool.»

«We arrived at the hotel, the entryway smelled heavy of cigarette smoke. We checked in and entered our non smoking room to find it too smelled like cigarettes. As we set down our belongings we discovered filth from under the bed frame. Further investigation found garbage and a pile of dehydrated feces under the bed. We began cleaning up the mess but decided to photograph to show the staff. When we alerted the staff of the issues we were told the smoke smell seeped down from the second floor unit ...

«The room I was given was right next to the lobby and when I get in the room it looked like someone had already been in there. The toilet was not clean. Before I got settled, the clerk came & told me he could give me a room further from the lobby. It looked like it had been cleaned, but there were wet wash cloths sitting on the 2 soap dishes is the shower like they got interrupted while cleaning or forgot to take them out of the shower when they finished cleaning it.»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely ...

«The breakfast was good, staff pleasant, parking was secure, clean and spacious room.»

«Everything was clean, staff was great»

«My stay was absolutely phenomenal. The check-in staff, especially my check-in agent at the front desk, were truly amazing. They helped me with directions to places and just made my experience in St. Louis unforgettable.»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«Room was absolutely disgusting ! Red stains on the carpet, orange stained sheets, towels already used in the bathroom. The pool is molded, full of hair and spiders.»

«Comfortable & safe»

«Very nice and clean hotel»

«The rooms were clean and efficient. However, the remodeling was going on a great majority of the hotel and the pool was not in use even though it was advertised. The food was basic but was given a small variety. I would stay again with my family because I believe when it is updated it will be a nice place.»

«Fun»

«Good»

«It would’ve been nice if the pool water was a little bit warmer»