Hoteller i Granite City

«The room I was given was right next to the lobby and when I get in the room it looked like someone had already been in there. The toilet was not clean. Before I got settled, the clerk came & told me he could give me a room further from the lobby. It looked like it had been cleaned, but there were wet wash cloths sitting on the 2 soap dishes is the shower like they got interrupted while cleaning or forgot to take them out of the shower when they finished cleaning it.»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«Dette er basis overnatting og ikke noe mer. Området er litt utrivelig. Det eneste positive er at det ligger ved gamle Route 66 for de som synes det er spennende, f.x ligger en av de gamle broene like ved hotellet. Til samme pris får man bedre hotell med bedre beliggenhet.»

«Very clean and comfortable. The staff was very kind. The bed was comfortable and I loved that it was a platform bed. You coukd eat off the floors it was so clean. I will definitely stay there again. Oh and the decor was very cool.»

«This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely ...

«We arrived at the hotel, the entryway smelled heavy of cigarette smoke. We checked in and entered our non smoking room to find it too smelled like cigarettes. As we set down our belongings we discovered filth from under the bed frame. Further investigation found garbage and a pile of dehydrated feces under the bed. We began cleaning up the mess but decided to photograph to show the staff. When we alerted the staff of the issues we were told the smoke smell seeped down from the second floor unit ...

«Needed better pillows and bedding.»

«Location was fantastic! Food and service was great!»

«We love your property»

«Hotel was clean and staff were all very friendly.»

«Everything was clean, staff was great»

«it has shuttle, clean hotel. i am very satisfied with the hotel staff.»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«For such a grand place, it felt like a old place to stay at. Staff try but communication is lacking. Expect to make a few calls to service and eveb then reche k bill. No coordination between hotel and ammenities.»

«Location and it was really beautiful for the price.»

«Room was absolutely disgusting ! Red stains on the carpet, orange stained sheets, towels already used in the bathroom. The pool is molded, full of hair and spiders.»