Hoteller i Ponsacco

«We had pre paid our booking, but the hotel couldn’t confirm the payment. Even though we had confirmation and receipt to show. The personal was a bit difficult. But I called Hotels and the talked to the hotel and fixed it. So that we could leave. But a bit unpleasant experience. »

«We had to nights at the hotel and wanted to stay longer. Unfortunately the hotel was fully booked. During the stay we experienced problems with the AC, but the staff handled this well and with a smile. The quality of the breakfast was not as we expected but it was ok. The selection of wholesome foods could have been better instead of a great variety of cakes. We loved the area nearby the hotel which was not at all flooded with tourists from Northern Europe!»

«Fantastisk plass. God service og svært hjelpsomme. God frukost og eit fint koselig hotell midt i Volterra. Vi hadde eit flott opphold. »

«It was nice. The staff was friendly, but the brochures need to be updated with the correct pricing, also it would be nice to know that they don’t provide certain spa services when you’re the only one asking for it. If I had know that and that the restaurants were closed most of the time, I probably would’ve gone where it was more consistent.»

«Meget hyggelig og avslappende atmosfære.»

«Fantastisk hotell og omgivelser!»

«Helt ok hotell. Obs, det er skjeggkre på rommet vi var på. Hotellet ligger på utsiden av byen, ikke mye i området rundt og man burde ikke gå til sentrum grunnet trafikk. Hotell ansatte var veldig vennlige og behjelpelige. Egen maskin for innsjekk etter stengetid, pass på å ha booking nummer. (Ikke det samme som Hotels sitt referansenummer.) Renhold var helt ok, vaskepersonalet tok dog ikke hensyn til gjester som lå og sov, da de hadde høylytte samtaler i gangen og bråket med utstyr opp mot ...

«Hotell is at very beautiful place in mountain. However since we were only passing by (stayed 1 night) was it very long drive to there. I recommend to stay 2-3 nights to enjoy the beauty of the place.»

«Beatiful property and the most caring, warm and wonderful people! Would highly recommend. »

«The staff were the unexpected element that made our stay perfect. Every staff member without fail extended a warm welcome and attended to our event need. From our pre arrival WhatsApp messages to our discussion about where to park in the town we were going on to visit next. La Monastica is beautiful, calm and inviting. »

«(-) Slow wifi, old room, close to railway and noisy (+) 10 minutes walk to the leaning tower! Nice staff»