Hoteller i Plymouth

«The room was missing so much, no iron, not enough towels, no shampoo or conditioner. The bed was not great and the bed frame was so cheap I felt like it would break with a simple movement. Keys kept not working and I had to go down 3 times to get them redone, pretty annoying.»

«Everything accessible. Kids running in the halls at night, bouncing above our room after 11:30. Kids ringing the door bell and running away.»

«I»

«Before booking I explained that we needed to have a meeting after checkout time.. We were told this would be fine and the manager confirmed this the next morning. When we learned our meeting would be at a later time she said we could not meet. The meeting area was empty. Why makes things difficult for clients? I travel frequently and have always been able to leave luggage or use the lobby and meeting areas after a checkout when I reason. I will not book at a Best Western again.»

«The room was not cleaned at all. We found a papa John’s pizza in the drawer and there was dog food on the floor (clearly from previous guests). We also found flowers and small sticks from outside on the floor. Very obvious that all was done was making our beds prior to our arrival. We asked for our sheets to get changed but housekeeping leaves at 11am. My son got sick from the breakfast that was offered and got some type of stomach bug since he was throwing up for the past 48hrs since we fed him ...

«the smoking room smelled like she wle cigarettes even after I cleaned and had a air purifier. I would suggest not choosing this room of you don't smoke»

«Breakfast was delicious and the room was great!»

«yes»

«Cheap clean ok place »

«Room clean and spacious»

«Nice»

«Staff was very rude.The owner was very rude.We'll never stay there again»

«We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around.»

«Good beds and spacious rooms. Great coffee machine!!»

«charming place, nice looking interior»

«Pool was closed for weekend for unscheduled repair. Pancake machine for breakfast broken all weekend. Coffee not available 24/7 as stated. Room very noisy as hotel is close to major highway. Room HVAC unit extremely noisy. Someone was smoking weed in non-smoking hotel and our room reeked. Would not recommend.»