Hoteller i Plaquemine

«Bedbugs and they only offer 20 dollar discount rooms are not clean never again »

«The room was dirty they did not clean it properly my 1 year old was able to pull a condom from under the bed left by the previous occupants and when I mentioned something to the Front desk staff they refused to do anything and said it’s not there responsibility to clean the room I should have checked under the bed and made sure the room was clean…asked to speak to the manager the employee proceeded to lie and say he was the manager and when I asked again he stated the manager wasn’t on the ...

«The staff was friendly. My room was clean and spacious. My flights ran smoothly and I did not have to wait in long lines. I had my assigned seats on time and it was a great travel experience. Using an Expedia made it easier for me to plan my trip.»

«Clean room but bed was very uncomfortable and the pull out bed had no sheets or blankets»

«Room and employees were wonderful. Disappointed in buffet breakfast which was quickly emptied by sports team and not replenished at 915 with 45 minutes to go. Manager was very helpful to buffet attendant who was clearly overwhelmed by full dining area but I went to work without breakfast. »

«Everything was GREAT!»

«As a small business owner, I do not leave negative reviews lightly and believe in giving businesses a fair opportunity—and ample time—to correct mistakes. Despite multiple attempts to resolve this directly, our experience at L’Auberge Casino Hotel Baton Rouge remains unacceptable. We appreciated being allowed to reschedule due to an emergency, but that was the only positive. Our room was outdated, poorly maintained, and not properly cleaned—sticky surfaces, trash left behind, unvacuumed carpet, ...

«Room a/c made so much noise we had to turn it all the way off. No washcloths in bathroom.»

«Staff were very polite - but at check-in would have appreciated being told about amenities, eg breakfast, bar times , food, pool … instead nothing .. just given key to room and asked for card - i had to ask everything and was given very vague information. I’m sure its not normal protocol as most are probably return customer - but it would be nice to be offered information instead of having to ask everything … »

«Everything on this property, was very clean and quiet.the staff was outstanding.»

«We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service.»

«Breakfast items very cold. Bed too firm. Other than that a decent experience.»

«Nice pool»

«Decent hotel that matches its price. Will book it again on the way back home. »

«Room was not clean, holes in sheets, couch was nothing short of a dust ball, mold in shower and tiles in closet and bathroom falling off walls. The noise from the highway was tough to sleep through and the room was dark and drab even with the curtains open. Online room pictures did not match how the room actually looked. Very disappointing.»

«It wasn’t the best hotel »

«Parking safe and easy. Did not use pool. Staff was friendly and accommodating. In great proximity to Baton Rouge. Great restaurants and shopping near by. The one down side was breakfast. Sparsest breakfast options I have encountered. Breakfast consisted of the choice of 2 cereals, mini muffins, waffles and yogurt. The coffee was cold »