2/10 – Forferdelig
amber
Reiste med partner
4. juni 2024
Likte ikke: Personale og service
The property was beautiful. However, the staff were terrible and rude and did not care about the customers at all. We had two awesome staff, Alton and Rodney. They went above beyond for us. The AC went out in our room the first night. The resort was empty and they did not even offer us another room. It was 3 hours before the ac started working but only in the bedroom. The meals are way over priced and a limited menu. If you want to go 1 mile down the road to eat, it will cost you 40$. We ordered breakfast the night before (as told to do) because we were leaving on an excursion at 7 the next morning. The next morning I checked on the breakfast at 635 and he said oh yeah it will be right out. At 659 they had not even started making it yet. These were the same waitresses from the morning before who did not wait on us. We sat there for 20 min when finally the lady came up and asked if we wanted to eat. They would not refill our coffees. But they took the time to sit at the counter and eat their breakfast and drank their coffee. And by all means don’t lose a towel or they’re going to charge you 20$ per towel.
amber
Bodde her 5 netter i mai 2024